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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Excellent and quick, but may be you need more customers services.
Setup is confusing and not at all intuitive. Every other website builder/host I've used has been easier.
Nothing is working! I have never built a website before but I'm also not a complete idiot. I have no idea if I'm on wordpress or bluehost and how they interact. I create a web page and have it looking exactly how i want it, save it, then when I preview it, it's completely different! I'm also trying to set up payments on woocommerce, and when I try to "finalize", it takes me to a blank page. I don't even know where or who to contact for support. This has been the most frustrating few hours of my life!
Having a very difficult time trying to create a simple blog page. I click "log into Wordpress" or My Site and neither go any where. This is a roadblocker for me and I am about to take my domain somewhere much more user friendly
Kind of confused about some of the ways to us the website
Blue host has been very helpful especially with the tutorials and step by step instructions
Unable to work on site, SSL not functioning, 404 error codes, long wait times for customer service chat.
The most cumbersome and rigid website builder I have ever used!
Chethan was way beyond knowledgeable. They were very patient and not only explained things for me, but gave me URL's to assist. They are the reason I still use Bluehost.
Overwhelmed with my new venture but feeling hopeful I have the tools I need to navigate.
My experience with Jewel E. At Bluehost Support was excellent. She was knowledgeable, helpful, patient, and pleasant. She solved the issue expediently and communicated well with me throughout the process. I am very pleased with the support I received from Jewel at Bluehost.
As a new user, a few tasks have been confusing. However reached out to support, and they seemed quite helpful.
Had a couple of questions regarding my dns records and I contacted bluehost support. Someone joined the chat instantly and was able to help me out with the questions I had.
Difficult for a first time builder but the resources are plentiful.
When people leave ratings, they don't want to be forced to leave a written review in addition. So because of that, I have moved my initial five-star rating to 2
Had a hosting lapse and Jay helped me get back up and running immediately. His service was excellent.
I needed to transfer a domain from a music platform — which proved quite tricky. The Bluehost customer representative dug into the causes for the problems, sorted them out, and by the end of the conversation, the domain was into my Bluehost acount.
Much appreciated!
I've had two situations in the last week that happened because of my own actions. Both times I called the representative was very helpful and solved my problem quickly. It's very nice to be able to actually talk to someone relatively quickly and the primary reason I have bought my hosting with blue host.
Setting up seems so complicated. I used SITE123 for another website and it seemed like a breeze. I wish I could understand all the commands and how they function without having to spend hours trying. Switching back and forth from WordPress and Bluehost makes it a little more confusing. I'll keep trying nonetheless.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members