BluehostReviews 21,468

Blue host has lost their edge and become Google minions.

It's ridiculous that agents do not inform clients of the details of accessing their files (web files) after hosting expires.

I was completely misinformed. I was told that I can still access my website files even 30 days after my hosting platform expired. (I was not told that I must reactivate my website to access these files.) I had to end up paying almost $50 to reactivate the platform just to access my web files.

After speaking to the agent on the line I literally had to BEG her for a discount since I was misinformed or not given the proper information from the beginning and that alone was a hassle. She said she would ask a manager for a 20% which was approved, but later the system "wouldn't take it" so then she eventually had to downgrade it to a 15% off... and getting her to even do that took a lot of pressing. She was not understanding, and initially didn't have any sympathy or understanding of the fact that I was misinformed from the beginning.

My website is very slow, and I have run into several glitches and lagging

Your login process is ridiculous. It will sometimes accept my domain, sometimes my email and today, for the first time, made me use a User ID that I have never seen before or used. I have had issues simply logging into my account almost every time. I've been a software engineering manager for 10 years, specializing in user experience. This is a trash experience and I hope you can make this better. I've heard this same feedback from others using your services.

The gal at the help desk was extremely helpful when I called to get the confirmation resent

You charged my 300 dollars for a plan that you are not even offering. And you declined to drop me down to a new basic plan. I also have had a lot of trouble using the wordpress site in terms of building my website so that is frustrating. I'm just very frustrated right now

It's been one problem after another. I should of had this website up the way it's supposed to be months ago. I have a lot more content for it but have been stuck on making the opt in box work. I talked to Aweber twice and added the records, I think I have the wrong form now and am trying to figure out how to change it.

Have had little need to work through any issues but when necessary have always had a good ecperience.

Love having my websites with Bluehost. I'm not a fan that you raised the cost for the monthly support. $150 was a lot.

I get lots of references to web addresses but not much actual help.

Bluehost Support was always great and I admire that! But the changes for the subscriptions announced by Management was really a hassle to us developers, I had to migrate 15 websites (2 weeks of work) and keep only 10 for my unlimited web pro subscription that I thought it would never change on renewal! I still need to migrate more websites to achieve the terms requirement of 200,000 inodes/files on server! Hope this strategy doesn't shake the company foundation because it might cause customers to halt their accounts and move to competitors. I believe in Bluehost but please keep in mind and heart your Customers.

Domain registration issues have plagued our experience with bluehost over the past 3 months. We are taking our business elsewhere.