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BluehostReviews 21,468

3.0

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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
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Kentucky
1 review
0 helpful votes
Follow Adam L.
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Your website is the clankiest, clumsiest piece of $#*! I've ever used. I would rather get an AI to help rather than this useless site.

Date of experience: March 20, 2024
Pennsylvania
1 review
0 helpful votes
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After multiple attempt to update the domain contacts with multiple tickets, I have been ignored and the issue is still ongoing. This is one of the worst services I have ever come across.

Date of experience: March 20, 2024
Illinois
1 review
0 helpful votes
Follow Stephen D.
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I don't like having to reject purchasing website protection every time I log in.

Date of experience: March 20, 2024
Missouri
1 review
0 helpful votes
Follow David N.
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I never requested a free.online domain. I asked for it to be discontinued. I continue to get popups when I log in which suggest that I add domain protection. I do not want the pop up and I do not want the free domain!

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
Follow ELIZABETH A.
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Every time there's an issue, I'm in for a 1-3 hour back-and-forth and often, nothing is resolved.

Date of experience: March 20, 2024
North Carolina
1 review
0 helpful votes
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Hard to navigate unless you are familiar with the site.

Date of experience: March 20, 2024
Ohio
1 review
0 helpful votes
Follow Haydee Y.
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Bluehost has been a great for what I'm aiming to do with my website. There are so many options for the way you want to present your material. It's worth it! - Haydee

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
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Bluehost is very easy to work with and there are lots of training material available in youtube for it.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
Follow Lisa I.
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I have had many positive experiences. The website is wonderful. I just need my booking calendar added per the pro ticket I submitted. That should take a few minutes and then the website can go live.

Date of experience: March 20, 2024
New Jersey
1 review
0 helpful votes
Follow Edgardo E.
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Customer service is the worst
March 30, 2024

Customer service is the worst. Today I paid for a domain name and received the wrong one and Bluehost is not doing anything to make it right. Negative reviews on all social media platforms are underway and i will be reporting Bluehost to the better business bureau.

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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I AM $#*!ING SICK AND TIRED OF MY SITE GOING DOWN ALL THE TIME, YOU ALL ARE COSTING ME MONEY HERE! WILL CHANGE PROVIDERS, TIRE OF THIS $#*!

Date of experience: March 20, 2024
GB
1 review
0 helpful votes
Follow Robson M.
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Confusing interface for web development. I have really struggled to link pages to eachother and create homepage, menu, etc. Still struggling to be honest

Date of experience: March 20, 2024
GB
1 review
0 helpful votes
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Very annoying ad before I login and this is also annoying.

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
Follow Dhruvit L.
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Well couple of hiccups while renewing the domain, but eventually it got fixed. Thanks anyway

Date of experience: March 20, 2024
New Jersey
1 review
0 helpful votes
Follow Tonia M.
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Need help being able to use the front end to edit.

Date of experience: March 20, 2024
New Mexico
1 review
0 helpful votes
Follow Francis Q.
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I no longer waste 30 minutes looking for my website and all of the segments of it are seamless for me. Now I am better able to maneuver around the sight as it is easier.

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
Follow Shabari D.
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The customization feature is heavily limited compared to competition. Good features but just not entirely customizable as promissed.

Date of experience: March 20, 2024
Minnesota
1 review
0 helpful votes
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I'm using Thunderbird and it is having a lot of trouble getting email, and at times I can not send email?
Is it me or Bluehost

Date of experience: March 20, 2024
California
1 review
0 helpful votes
Follow Luc V.
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I just signed in and you want my opinion? None formed yet

Date of experience: March 20, 2024
California
1 review
0 helpful votes
Follow Steph L.
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I have had very little meaningful help when things havent been working

Date of experience: March 20, 2024