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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I'm very dismayed at the effort I'm putting forth to accomplish what I thought would be a simple thing...and it's expensive
I inquiry online and got help from a representative who is very responsive and helpful. Shared a linked which relates my issue and my problem got solved. That was really great.
Not very intuitive interface. Poor after sales service.
To log in is a chore due to your advertising. It should not be this hard to log in!
While I would Bluehost a very reliable web host over the years, here is my reason for withholding an otherwise deserved five star rating: The changes to the layout and navigability of Bluehost.com are sometimes unnerving, more clear design decisions to help your clients get to the important pages for site maintenance (like cPanel) would be helpful and appreciated.
I am having trouble using WP, adding clip art, pictures, etc.
I have been trying for days to get a simle billi g question answered. I have spent a great deal of time with two representatives, who were not helpful. I will try again tomorrow, but at the moment I am angry,
Me siento ralmente estafada, hace unos 40 días que solicite el cambio de hosting a wix, me notificaron ustedes el eppe, como pueden ver en los correos y chat, y ahora han dado de baja mi dominio sin hacer el cambio. No se preocupen que informaré en RRSS, Google, trust pilot del funcionamoiento de bluehost. Ahora me piden renovar la suscripcion si quiero cambiarme de proveedor. Y pagando 3 veces mas caro de lo que yo pagaba. Una autentica estafa
Customer feedback is slow and several people get involved asking the same question which causes repeated inquiry and drawn out conclusions and fixes.
Prices high for domain name renewals and hosting. And I have had expensive malware problems on your servers twice, so the security is not what I need. I am moving my sites to Wix and Squarespace.
Would like to change the nameserver address of my moved domain smart2have.net to the nameservers from hostgator - please advise
They try forcing all of their extra things down your throat.
$#*! customer support. Login never works. Can't ever talk to a human. And payment sucks evey time you rearrange your site and I gotta figure out your bad desires.
Support is pretty bad. The update has half of my domains missing and I have to do weird work arounds to find them.
Generally I am satisfied with your services, but in the last 8 months I have had many accommodation problems with you, problems that are not resolved quickly, three or four interactions to resolve the problem. Currently, all my pages are down, this is the second time this has happened in two days, I had an interaction with the customer service department, they told me that they were going to investigate and that they were going to send me an email informing me what had happened, the email never arrived. Now 48 hours later I have exactly the same problem, all my pages are down. In the hosting configuration I also have problems, when I install WordPress through its installer, Divi or Woocommer does not work for me. Now when I do it through those Sophoculas in the control panel I never have problems, it accepts me and everything works. Linking my store with Printful.com or similar sites also has problems. These things didn't happen a year ago.
I am feeling stuck and overwhelmed with my bluehost account. I havnt used it in 3 months and when I tried to cancel, I was told that I have to keep it because I didn't cancel int he first 30 days.
I've tried to use Support multiple times and they basically keep copying and pasting pages from the FAQ which I can find anywhere
Love Bluehost, so glad I picked you 20 years ago. I have referred many people to Bluehost. Tammy, owner, AOKComputerRecycling.com
The interface of this website is not user friendly.
Hoal, el nuevo escritorio no es bueno. El anterior es mejor. Tiene las funciones mas visibles. Por ejemplo crear subdominios
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members