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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Occasional user, but will be intensive. More helpful login is very welcome! Thanks!
I have the forced landing page trying to drive me to buy products. I also cannot get to the cpanel because of the poort design of the slider will not let me scroll down enough to see the link the cpanel. The cpanel should be in the left navbars.
Constant email connectivity issues that have plagued my clients
Im to frazzled trying to learn this stuff to leave reviews, i think this obnoxious
So far I'm still developing my site. There were enough themes and templates to get started. I am finding it easy to adapt them to what I envision. I started out installing different editing packages but ended up uninstalling them and just using the built in editor from bluehost. I felt that the 3rd party products were more focused on upselling features that I could already access with the built in editor
My experience has been great but I want to learn more about digital marketing to musicians.
This site is very difficult to use. Not user friendly for people without above average computer skills.
Works well for the three years I've been with you.
The way temporary domains are set up is inefficient and causes problems in terms of a temporary domain in the primary domain slot "counting" as a whole website. This render's 20% of my websites unusable and is a major problem. I am considering asking for a refund
Moving to slow. Asking me to do to much in my opinion. Days without communication. Can't find my certification e-mail. Not enough support. Trying to teach me how to do this and I thought they would be doing this. I'm just going to pay someone. Timing is everything for us and the timing is not working out. Hey, what did I expect for FREE.
Learning curve is a little steeper than I expected
This rating really only applies to my last months usage. There has not been a single time I have logged in and tried to updated my website that I haven't had to connect with an agent. There has been an issue at every turn, and currently my updates aren't publishing to my webpage.
All in one services, one window have every thing but web operations are not well elaborated. Customer support is good
Your support chat is sooo slow and take too much time to solve a problem also I have several problems to login.
The website builder never works. Even time I log in I have to contact support to even get in to edit the website. The service is horrible.
Great experience with Web.com and the entire team of Modifications Specialists from the Modifications Support Team working on my Pro Website - Design. Thank you!
Getting this pop up after another one urging me to upgrade is a massive annoyance. I'm trying to do work not fatten your wallet!
Having trouble with webmail, having trouble with word press
A lot of your services are listed by acronyms and not explained sufficiently for a newer / less experienced user. Makes it hard to understand which services are essential and which ones are "nice to have add-ons"
9 times out of 10 I cannot access my website in order to edit it
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.