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BluehostReviews 21,468

3.0

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
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Washington
1 review
0 helpful votes
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Occasional user, but will be intensive. More helpful login is very welcome! Thanks!

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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I have the forced landing page trying to drive me to...
March 31, 2024
Updated review

I have the forced landing page trying to drive me to buy products. I also cannot get to the cpanel because of the poort design of the slider will not let me scroll down enough to see the link the cpanel. The cpanel should be in the left navbars.

Date of experience: March 21, 2024

Constant email connectivity issues that have plagued...
June 16, 2022
Previous review

Constant email connectivity issues that have plagued my clients

Date of experience: May 17, 2022
Missouri
1 review
0 helpful votes
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Im to frazzled trying to learn this stuff to leave reviews, i think this obnoxious

Date of experience: March 21, 2024
Canada
1 review
0 helpful votes
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So far I'm still developing my site. There were enough themes and templates to get started. I am finding it easy to adapt them to what I envision. I started out installing different editing packages but ended up uninstalling them and just using the built in editor from bluehost. I felt that the 3rd party products were more focused on upselling features that I could already access with the built in editor

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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My experience has been great but I want to learn more about digital marketing to musicians.

Date of experience: March 21, 2024
Florida
2 reviews
0 helpful votes
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This site is very difficult to use
March 31, 2024

This site is very difficult to use. Not user friendly for people without above average computer skills.

Date of experience: March 21, 2024
Missouri
1 review
0 helpful votes
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Works well for the three years I've been with you.

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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The way temporary domains are set up is inefficient and causes problems in terms of a temporary domain in the primary domain slot "counting" as a whole website. This render's 20% of my websites unusable and is a major problem. I am considering asking for a refund

Date of experience: March 21, 2024
Indiana
1 review
0 helpful votes
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Moving to slow
March 31, 2024

Moving to slow. Asking me to do to much in my opinion. Days without communication. Can't find my certification e-mail. Not enough support. Trying to teach me how to do this and I thought they would be doing this. I'm just going to pay someone. Timing is everything for us and the timing is not working out. Hey, what did I expect for FREE.

Date of experience: March 21, 2024
Guatemala
1 review
0 helpful votes
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I am happy with the service, you should provide assistance in Spanish as well.

Date of experience: March 21, 2024
Texas
1 review
0 helpful votes
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Learning curve is a little steeper than I expected

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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This rating really only applies to my last months usage. There has not been a single time I have logged in and tried to updated my website that I haven't had to connect with an agent. There has been an issue at every turn, and currently my updates aren't publishing to my webpage.

Date of experience: March 21, 2024
AE
1 review
0 helpful votes
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All in one services, one window have every thing but web operations are not well elaborated. Customer support is good

Date of experience: March 21, 2024
Guatemala
1 review
0 helpful votes
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Your support chat is sooo slow and take too much time to solve a problem also I have several problems to login.

Date of experience: March 21, 2024
Georgia
1 review
0 helpful votes
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The website builder never works
March 31, 2024

The website builder never works. Even time I log in I have to contact support to even get in to edit the website. The service is horrible.

Date of experience: March 21, 2024
India
1 review
0 helpful votes
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Great experience with Web.com and the entire team of Modifications Specialists from the Modifications Support Team working on my Pro Website - Design. Thank you!

Date of experience: March 21, 2024
Illinois
1 review
0 helpful votes
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Getting this pop up after another one urging me to upgrade is a massive annoyance. I'm trying to do work not fatten your wallet!

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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Having trouble with webmail, having trouble with word press

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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A lot of your services are listed by acronyms and not explained sufficiently for a newer / less experienced user. Makes it hard to understand which services are essential and which ones are "nice to have add-ons"

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
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9 times out of 10 I cannot access my website in order to edit it

Date of experience: March 21, 2024