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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Having a hard time accessing some features my plan comes with.
...
Pretty good access and usability. Every now and then it can be a bit slow to login (but not too often).
I think my experience has been OK. There is a huge learning curve and I don't quite understand everything yet.
I mistakenly entered the inxorrect name in the domain name field when setting up my shared server. I have corrected it myself several times and also have called in and asked a bluehost associate to correct it. In either case, the domain name continues to revert back to the original incorrect domain name that I entered when setting up the account. The same thing happened with my mx records. They reverted back to bluehost's default mx records multiple times despite me changing them to the correct mx records. This caused the email to stop working and many emails were not received as a result.
Your customer service is lousy. Your interface is outdated. I'm switching to DreamHost as soon as I have time.
The website looks good. I wish it was more user friendly with some kind of instruction manuel.
Terrible, antes era mejor, complicaron mucho la navegación
I've had SO MANY issues with Bluehost. Last time my website went down, it took me 2 tries with customer service to get it back, and the second time they wiped all of my settings without re-adding them or letting me know. So my business email (where I make my money and run my life) wasn't receiving emails. They cut off my email service. Now my Google DNS tag is gone too.
I am unable to sign in directly to my email from this page; https://my.bluehost.com/cgi/email_manager. It will only let me go through the hosting site and then to the cPanel.
Great quick answer to my call and the person was very helpful.
I was lied to on the phone when we renewed. We were told that if we renewed we could get a refund in 30 days.
Hi,
Did mention the fact that photos on our hosted site are not loading proper, take time to all load
The problem still persists
What can you do to change this, make our site professional again?
Thanks
Willie
Bluehost allowed our domain to be sold without our consent. The Legal department and Abuse Department has been radio silent on the issue. Their tech support closed cases without it being resolved. Their tech support suggested to us that another support technician at Bluehost was involved in the theft.
Trouble with connecting my email accounts together for better management. I use MAC IOS. Also this process of retrieving emails is very clunky
I find this to be a bit disjointed and often links to my site don't work.
Still need to get my domain hosting switched and my website operational.
Miscommunication between personnel regarding the site migration to complete misinformation by the first person we spoke with by phone. It's taken well over a week to migrate what is now a one-page site. Now I can't receive or send email and though we followed the "diagram" it's still not working.:-(
The layout is very confusing as far as differentiating between domains/websites.
I am not receiving emails at this site. When I send emails, they are not being received. Very frustrated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members