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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Horrible customer service, website has been down for 2 months
The pop-up every time I log in about adding domain protection security is very annoying, and there does not seem to be a way to dismiss it and keep it from recurring. Not very professional.
I got a refund for the web hosting because we dont use it and it auto renewed two weeks early. The refunded the web hosting but deleted all my DNS information two weeks early. I paid up until April 4th 2024 but they deleted everything once they gave me the refund and canceled my account two weeks early. I tried to speak to someone 4 times to get my information back but each time I was hung up on. VERY POOR SERVICE. I lost all my DNS information and my business email came to a halt. I will be leaving bluehost as well as all my clients I support. I didn't know this would happened and the support I got to restore it was horrible.
Bluehost is amazing! So user friendly and accessible, the WordPress I struggle with but it's just a learning curve!
I need to change my main website but have been told I can't...
I have been having domain issues since I started hosting my website elsewhere. I've done all the troubleshooting and nothing works.
BlueHost is the worst thing ever! I've had them for over 8 years and ignored the errors they've made over the years until they switched one of my domains to the hosting domain. I paid my monthly fee for the past 8 years. I logged into my account yesterday and they deleted at least 6 websites, I have no access to my emails, all my business banking are linked to my emails. My clients cannot reach me. It's just a nightmare. The representatives are subpar and doesn't have any idea what they are doing.
Our website has been down for a week and Blue Host isn't great at helping to resolve this!
Please decrease the domains renew cost...other all things are great
...
Bluehost ha sido excelente en su servicio y considero que cada día mejora más. Desde que empecé a usarlo, se ha actualizado periódicamente, hasta convertirse en una opción difícil de ingualar por parte de sus competidores.
Can you please not attack me with "unprotected" upsells when I login? How long have I had my account? I haven't had domain privacy all this time, and it's on purpose. I don't need it. Thanks.
Overpriced, gimmicky marketing and terrible customer service.
My website have been out of reach for several months now... I don't get the issue resolved.
Asked for this service to be closed for 4 months and didnt get anything done was told wait for the account to close this month the host wasnt transfered to my word press accoubt was damaged
I'm not very tech savvy. I also haven't dedicated as much time to it as I should have.
Have been waiting nearly a month for a DNS issue to be resolved. Technician's aren't reading notes on the ticket and need information is not getting to me
I made a switch from Homestead to Bluehost. I was really excited about getting a new website but when I reviewed it, I was a little disappointed. My site looks boring, nothing fun about it not even fading in and out photos. I waited a little more than a month for this. SEO score shows to be low on the Wordpress builder site. No training or anything of the sort. I had to figure out how to use the site myself. I'm sure I've screwed up a few of my pages too. I guess I over expected and they under delivered. I guess I'll have to learn how to do this myself. I put in several change request but it takes them about a week to complete or longer. Even if its just changing one photo to another.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members