On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The platform could be a little bit more user friendly.
After moving my web hosting account to BlueHost, I am sorely disappointed. My web site has not been visible to anyone for 2 months! I have moved the account elsewhere. BlueHost will not refund money after 15 days even though they did not hold up their end of the bargain. Their customer service is abysmal as well. The reason that they gave was that they had "Faulty servers" Not a good indication of a reliable host!
It's been very easy to get started because everything is easy to follow.
Not too bad but had lots of trouble setting up primary domain on a. Ca extension. Purchasing process was not working
SO far so good. Your support is very good. Dashboard is user friendly.
My experience thus far hasn't been great. First I had trouble with signing up for a hosting package as the payment gateway you have on this site didn't allow for my payment to go through. Then when contacting the chat, there was no one responding the first time I tried. I tried the next day again, the same thing happened with the payment failure. I contacted chat again, this time there was someone who responded but they were EXTREMELY SLOW to respond to my queries. They finally gave me a different landing page to sign up through, but the amount I paid for the domain and hosting plan was higher than what was previously advertised to me on BlueHost's site and on the previous landing page where I tried to sign up. This is an EXTREMELY BAD user experience and had it not been for a recommendation from a friend to use Bluehost, I would have given up altogether in the first round of trying to sign up and go with another hosting platform.
Great service. Beautiful templates through Wordpress.
This site has been great, so far. I have no complaints
I cannot change my domain name its very frustrating
This is my first time making a website and this seems to be a great place to learn. We will see
This is too difficult for me, but I have had a Shopify store before just fine.
My experience so far has been less than satisfactory. Mainly it's a result of my not trying to approach this in a smart and organized manner. Bluehost has been just fine so far.
I don't know what's goin on. MyWordpress isn't loggin in from the Bluehost page, and it was working yesterday so i don't know. It's really pissing me off though, so, yeah not a good time to ask for an opinion
To continue on to word press i keep get an error code.
Cant remove the "http://box5890.temp.domains/" from my domain name/URL. - Plus other annoyances like how difficult it is to navigate on your website.
Everything is so easy to learn and navigate. Great experience
This is awesome! I am so excited to get this started and moving towards my Financial Freedom!
Really hard to use the page editor. Used this site before but the editor seemed to be easier to use then. Not so intuitive now.
I need some help to set my domain as my default email address
Overall experience with Bluehost has been good. They have a customer service team which you can contact. This is a critical feature which makes Bluehost a good service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members