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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Having a real difficulty properly moving my domain and e-mail over.
Quick transfer. Great service that I remember using from years ago.
We have paid for migration of our site from our current host to Bluehost and the test link to approve the transfer shows the design to be very broken. We have emailed multiple times and not heard anything back for many days or not gotten a response, and it has been extremely difficult to contact anyone in the Transfer team. I have just sent another email, and chatted with Manjusha (who was very kind) to try and resolve this. Overall though, the experience has not been very quick or easy.
I've had a pleasant experience thus far, thank you!
I had to call the help desk twice in the first 2 days I signed up for this service. Both times I had an issue with the help desk people understanding what the problem is. I was assigned a weird username against my wish and I'm unable to update my personal profile info because of an ongoing issue that has no anticipated resolution date. You only get one chance to make a first impression and you blew it.
I was hoping it was more streamlined. Since Bluehost is named the Top Hosting company for bloggers
Fails to update my profile and so I cannot connect funnels properly to my domain
I have been facing some log in issues, but after contacting support everything has worked perfectly
Very difficult to edit any template do to what I want
I was unable to log into my account for two days missed out on a major training
Not gonna lie, this is difficult for me but if you can read the instructions are very good.
This is my first time setting up a pro website and I seem to be taken all over the place
No help, the program is not user-friendly. Expertly building websites. I bought a page for my website for $59.00 and it just disappear. It will not let me make emails for my business.
I am completely inexperienced and finding it a little intimidating and feel I should not have to search youtube for how to use
It has been a learning experience but as a new user I was able to set everything up.
Keep *******@You've reached the forbidden zone 403@ message. Site editing progress achieved on my iPhone doesn't get synched with my Windows desktop PC. The browser keeps asking me if I'm human every 10 mins. I've never had such problems with my main website on WIX.
Email platform is terrible; it's 2022 - you can't have that kind of mail server.
Had a little trouble with the ssl and I'm still trying to figure out how to use email with the google dashboard
Everyone has been so helpful, nice, and knows the answers to my quetions...
I am glad I chose Bluehost...:-)
This company is a scum! Stay away if you don't want scummer partying over your credit card! On my way to cancel my domain and hosting i stumbled across my previous purchases. I was shocked to discover they charged me for 200$ "for hosting renewal" on the year 2020 (and this is after i paid 89$ for hosting renewal already that same year. I chatted with an agent who said that apparently i purchased a 3 year hosting plan that date. I never did. In fact, i didnt log in into my account for years and didnt make any changes to my plan or anything at all. I checked my email history to see if I got any order confirmation email or any email regarding my plan change and there is no sign of such deal ever been made. There is however an order confirmation for the 89$ hosting renewal that I DID agree to. In different words, they charged me 200$ under the table without me knowing or being notified for a "plan"i never made or agreed too. The chat agent said she doesnt have any proof to show me, email or chat history of any sort. And she refused to refund me for this scum. Don't give your credit card info to these scummers!
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.