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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Hasta el momento no he tenido problemas, estamos trabajando aun para tener una opinion mas amplia
I've spent hours trying to figure out how to make my website function without success. I searched the help to have it customized by bluehost but it just goes to the beta word press site
Unable to log in unless I am in incognito mode in my browser. I just started a plan with bluehost so my impression is pretty poor so far
I'm in Australia. I would prefer to communicate via e-mail. I am extremely dissapointed in the level of service. I purchased a product with the hope of making my life easier to manage my website instead it's worse. I tried to migrate my service. I was e-mailed with instructions that would assist this. I saw this as positive. I followed the instructions and not received anything back. The organisation from a foreigner's perspective is difficult to communicate with. I tried the chat bot. I waited for ages for a person. I find this morning someone finally got back to me. That was over 24hrs ago. I'm not online so they thank me for contacting Bluehost and closing because of inactivity. I not what's not inactive - and it's not me. I'm looking for an amicable solution. I thought this was a legitimate business I'm beginning to think otherwise. If there's anyone who has bothered to read this please have someone contact me. My site is fairdispute.com.au I'm sure they can find my e-mail address in their accounts.
Blue Host really appears to be an awful platform and doesn't make it easy to get WordPress sites running at all. I try to use your built in Migration tool, but it DOES NOT WORK.
I just created an account and CANNOT get a single chat agent to reply and your phone support is also terrible with nobody apparently actually present to answer the phone at any time. I am about to cancel my account and ask for a refund. VERY UNHAPPY WITH BLUEHOST.
Much harder to get started than i thought. No option to try before purchase.
My site is down and I can't get anyone at customer service to help me fix the issue.
I bought a theme template which was a waste of money because I still have to create the website from scratch.
Very slow in getting security issue resolved. The.blog extension was a horrible choice. Won't be doing that again.
This is not very user friendly and it doesn't explain things well. I need a small ecommerce site. The only theme that is coming up is a blog style theme and I cannot seem to get around it. I've already spent over an hour and a half on chat trying to figure out the first problem, I don't have time to do that again.
Have tried calling the helpline and it took over 4 hours and I still haven't reached anyone. All of the "help articles" are not helping
I haven't really attempted to use the platform entirely, but the content provided is worth it so far.
Not user friendly. Slow time consuming. I have blue host for years. User friendly in past years. NOW prompts are misleading and in most cases irrelevant.
Wordpress sucks. I can't get anything to work and it has such a learning curve
I'm having no luck getting accurate answers from either bluehost or wordpress.com. I was under the (false, I now realize) impression that bluehost and wordpress worked together and migrating my old, expired site to bluehost would be fairly simple. It has been anything but. No one has been able to point me to a link to accurate instructions that follow the sequence I find when I try to upload, migrate, point domain names or any other thing I've been told to do. I'm told to contact wordpress but all they have is email support. So I've paid for a domain name (through wordpress.com) and a website through bluehost and I'm unable to do anything i need to with either.
I'm still learning and everything seems so confusing. I've made some stupid mistakes but honestly the help that I get from customer service is the best. It's quick and can solve all my problems with just 5 minutes. Wouldn't switch this platform-
Editing is a bit of a learning curve possibly are you gearing towards paid assistance?
Made an initial mistake and now my user name is the sample one
I'm finding it all very hard to use. I wish I could get a refund.
Im confused a little about wordpress. But other then that its going great.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members