From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Blue houses of easy to work with and I enjoy their service this is not my 1st rodeo A lot of things on this platform you need to explore
I could not log in all weekend...I
I thought this would be a great site to build my website on...the only thing that comes up is a blog page...I am not a blogger.
I want to post a portfolio of my artwork...I cannot find a control panel to upload photos etc...
I will try again as you support person told me your site was having problems on past weekend...I am considering asking for a refund.!
I encountered a problem logging into the control panel of my site, and I did not receive any attention or solutions towards me, and this is something I did not like and is not appropriate for your platform
I have a problem knowing how to publish my post. Also, I don't know how to jump from a list in my post to a new paragraph
Not as easy to navigate as Google blogpost, but I am hopeful the emails I received - how to - will clarify and bring me up to speed.
You guys gotta make it easier for newbies. Literally guide the user with a step-by-step walk-through. From top to bottom. Have it so that user doesn't even have to think and would gladly finish setting up in less than a day.
-user selects a template
-within the template, user is able to edit with the layout as shown
-that's it!
Currently, it is overwhelming for new beginners.
I have no idea how to edit my website. I have tried to contact customer service, but I keep getting pointed back to the website where I cannot find the answer to my question.
I waited 40 min to speak to get to a chat person. And now, AGAIN, i cannot access my site. I will be requesting full refund, this is crap
I have purchased this site to start writing a blog. When I tried loading a paid wordpress theme it cause my page to crash and provide a critical error message. Because of this I'm having to restore my page before I installed it to get my site back and work on it. I've reached out to who I purchased the theme from. I have stepped away from computers for about 6 years now and starting to get back into things. I don't know much about the coding process and I was told this would be pretty simple to do. As I get my feet wet more with the process and being around computers again it should go more smoothly, but at the current time it is very confusing and frustrating to do. Any help would be greatly appreciated.
Good so far, but I need to learn and practice to get more functionality.
I did not want to have word press. I just wanted to access my folders and upload my site content. You have given me a boilerplate I never asked for
I am really struggling to set up a website for my podcast and book.
I had a few issues getting set up, but the specialist cleared my domain by the end of the night.
I don't know how to delete the template I accidentally started with and it is live and looks terrible!
Site is clunky to build. Support chat is slow. Emails setup isn't clear
Today the helper was excellent, howver I tried to get help with this issue two days ago with no success and chat person said they had to sign out before things were settled.
You guys seem to be interested in providing customer support strictly till the moment of payment
I have been waiting in chat for assistance for 3.5 hours. It has tried to kick me out and I have not heard from anyone.
Locked out for too many login attempts when I had not made multiple login attempts.
Your customer assistance chat service is poor. Long wait times, unhelpful staff, abandonment after 6 minutes of inactivity.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members