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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
+24
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

service
672
quality
608
This company does not typically respond to reviews
AE
1 review
0 helpful votes
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I paid for a yearly plan and trying to open my blue host since yesterday, but it stopped at the first page and all links and icons are inactive just gives me the message " about the server" please solve this problem. The chatbot is useless.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Stuck creating my google workspace and it's not obvious how to proceed

Date of experience: April 10, 2023
Tennessee
1 review
0 helpful votes
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This is the most un-intuitive thing I've seen online in the last ten years.

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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Had a domain name set on the website but then went back and changed it before purchasing. Now it shows the old domain name, which I did not purchase, as my primary and the one I did purchase as unassigned. I called to get it fixed but they told me they had to wait two hours before they could change it. I called back in 2 hours and they said they had to escalate it and it will take 24-72 hours. Why would I have to wait 2 hours for an escalation to be sent that would takee 24-72 hours? I bet I am not getting that time back on my purchase.

Date of experience: April 10, 2023
Kentucky
1 review
0 helpful votes
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Still working on the site setup
May 10, 2023

Still working on the site setup. I'll probably need to make another support call.

Date of experience: April 10, 2023
Brazil
1 review
0 helpful votes
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My website is not online
May 10, 2023

My website is not online. Please help me to restore the backup. I spoke to your support and asked for help. They said that it's not common to restore the backup, but that support could do it out of courtesy. I mentioned to them that in the Basic plan I hired from Bluehost, there was an extra service topic involving the Backup of the Wordpress site, but at the time I ended up not selecting this option. I would like to purchase this service to ensure the backup of my website. Can you please help me get my site up and running like it was a few days ago? There's a lot of work there.
My corporate email address *******@a1solucoests.com.br I can't access it either, please help me.

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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The website is asking me to buy more things after already paying 100 for the website that isn't even up yet

Date of experience: April 10, 2023
Canada
1 review
0 helpful votes
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I am not finding it user friendly at all. I could not submit payment info. I could not sign up and now I cannot figure out how to access the right website builder.

Date of experience: April 9, 2023
Oregon
2 reviews
0 helpful votes
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The process to load a purchased theme is not clear and have been working on resolving this for last 24 hours. Tech support suggestions are not clear and I am ready to give up but can't seem to find a way to get my money back.

Date of experience: April 9, 2023
Canada
1 review
0 helpful votes
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I am very frustrated
May 9, 2023

I am very frustrated. I can't find where my "live view" webpage is going. When I go back to the home page there are only lists of other posts. I have wasted a lot of hours.

Date of experience: April 9, 2023
Washington
1 review
0 helpful votes
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This has been a steep learning curve and not incredibly intuitive. I'm getting lost in the navigation and sometimes can't find my way back to a page I had just been on. Some of the required plug-ins say they can't verify my account and I'm not certain why.

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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No support on the weekend
May 9, 2023

No support on the weekend. I called the support number and no one ever answered.

Date of experience: April 9, 2023
Utah
1 review
0 helpful votes
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I purchased a domain through bluehost yesterday in order to create a Wordpress site; I also paid for bluehost hosting of the site. Almost immediately, by DNS was locked out with something about my IP address being corrupted (I'm not a computer person so I'm not entirely sure what the problem was). I went though a series of chats with tech support to resolve the problem and was told that it would be 0 - 8 hours for the correction to propagate through the system. An hour later I could get to Wordpress through bluehost but the URL stated that the site was 'Not Secure'. Again I went through a chat fix and was told that it could take up to 40 hours for the fix to take place. The tech people used a lot of jargon and it was basically impossible for me to understand what was going on. Very disappointing!

Date of experience: April 9, 2023
Iraq
1 review
0 helpful votes
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The support crew is fantastic; I love them; they offer assistance at all times and solve all difficulties; I am grateful to them.

Date of experience: April 9, 2023
Colorado
1 review
0 helpful votes
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I can't seem to figure out how to design my website.

Date of experience: April 9, 2023
New Hampshire
1 review
0 helpful votes
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Can't install the theme I paid for. It keeps telling me to wait a few minutes and try again.

Date of experience: April 9, 2023
Somalia
1 review
0 helpful votes
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None of the The domain I wanted got me wrong when it's not reliable

Date of experience: April 9, 2023
TW
1 review
0 helpful votes
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1
May 9, 2023

1. When i try to enter my wordpress it shows error1001. Custom service is helpful and polite. But according custom service I cannot enter wordpress and develop my website until propagation complete
2. When I go into advance setting. The language suddenly become arabic.

Date of experience: April 9, 2023
Germany
1 review
0 helpful votes
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Its difficult but will learn, always difficult to log in also

Date of experience: April 7, 2023
New Jersey
1 review
0 helpful votes
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AFTER HEARING ALL THE WONDERFUL REVIEWS I SIGNED UP A FEW HOURS AGO AND I CANNOT OPEN THEMES TO SET UP BLOG. THIS IS VERY FRUSTRATING. I NOW HAVE TO WAIT 1-2 HOURS TO SEE IF CONTACTING A REPRESENTATIVE FOR THE SECOND TIME WILL BE FRUITFUL.

Date of experience: April 7, 2023