From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
The most non-intuitive platform I have ever come across
My log-ins are not working correctly between Wordpress and Bluehost. Every time I try to manage my site it's a different page for customization.
Not very user-friendly to figure out how to customize and place stuff in your blog.
3 days and my site is still not up and running, FTP does not work, primary domain not switched, can't do anything
Generally good but I had to contact customer support to resolve issue where I didn't get the free domain name but it was resolved quickly and efficently
I'm having a difficult time building a website and unless I pay another 500$ I can't get any help? Seems I made a mistake chosing this. I'm sure you know I don't know what lots of this means, to force me to pay but that's not going to be accomplished. I will however figure it out without being strong armed. But I have to ask are you really hurting that bad for money that even after I've paid almost 300$ it's not enough? Smh. I'm just not familiar with this but I will be eventually without having to pay an outrageous amount of money. I'm trying to start a small business. I've already invested lots of someone else's money because they believe in my abilities as do I but the lack of clarity seems intentional and that's incredibly disappointing.
Just uncertain as to whether this is a good fit for me.
Struggling to figure out how to create a basic webpage. Wordpress is definitely not as intuitive as others I've used in the past.
Hard to understand the customer servie and took a long time. Had to call back
I keep getting 404 error messages. Even using videos, I can't get the website to load the templates and allow for editing.
For first time users the amount of additional plug in information and extra costs is not really upfront
I can't log in through wp-admin like I do for my other site...theme isn't doing what it advertised to do
Very confusing. I did web pages in WIX in one evening but I can't understand this logic at all.
So frustrating.
Terrible result of using a temporary url. You need to provide full disclosure on what it means and the future actions it may require. Very deceptive.
I'm finding it a bit confusing but the online help on Facebook messenger is so helpful
Hi, I bought a domain and a hosting package a couple of days ago the domain is "janicejames.co.uk" but if I try to view it in a browser or make any changes via wordpress I get this error message: Invalid SSL certificate. I'm not a very technical person and I don't know how to reslove this - can you help please?
Andrew was fantastic! He explained the error code and fixed the problem! Thumbs Up to him!
I struggling to get started. My domain name laura.leblanc.com is not pointing to my site, laura-leblanc.com. I activated coming soon, cut there some unsecure temp url. Also, I should have an SSL site lock and security for this site.
I cant sign in using google, everything is broken and slow, i wanted to refund but no agent came
You have a 30-day money back guarantee but have no way to cancel on the website. Calling in I just get a runaround and then a song and dance about how the system won't allow a full refund even though it is within 30 days. Will be sure to tell others who ask me that I would run from your company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members