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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
+24
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

service
672
quality
608
This company does not typically respond to reviews
Massachusetts
1 review
0 helpful votes
Follow Soren A.
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I am completely new to this design world but have been in technology for 20+ years. WordPress popped up and then other design products & editors. I think I was supposed to select just one, but the whole process is confusing. I was hoping for simple steps to just follow.

Date of experience: April 22, 2023
Canada
1 review
0 helpful votes
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I'm very very very new to website making, I feel like it's not as simple as its made out to be

Date of experience: April 22, 2023
GB
1 review
0 helpful votes
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Ftp information unclear
May 22, 2023

Ftp information unclear. No email about ftp sent and difficult to use

Date of experience: April 22, 2023
Ohio
1 review
0 helpful votes
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Great …..
April 21, 2023

Great …. Very easy and straight forward. It also have great features

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Very difficult to navigate when trying to build or edit anything on this site

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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Support had poor communication skills when used via chat.
Compared to other hosts that cost the same, this has less basic features like not even a single mailbox for a default email.

Date of experience: April 21, 2023
South Africa
1 review
0 helpful votes
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I am battling to import my old WordPress site. But that is not the fault of this new site. Just teething problems I suppose.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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Had an issue I thought would be resolved...apparently not...currently on hold...been waiting for almost 10 minutes...

Date of experience: April 20, 2023
Indiana
1 review
0 helpful votes
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Started website using google log in. Then google log in stopped working and had to contact support to have password reset. Overall, not a great start.

Date of experience: April 20, 2023
Mexico
1 review
0 helpful votes
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No eh podido enviar correos desde mi servidor SQL

Date of experience: April 20, 2023
Oklahoma
2 reviews
0 helpful votes
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This is very hard to do
May 20, 2023

This is very hard to do. Right now I can't find my saved draft.

Date of experience: April 20, 2023
Connecticut
1 review
0 helpful votes
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I am still trying to get my issue resolved. Slow feed back, unhelpful responses.

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
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Cannot get theme to install
May 20, 2023

Cannot get theme to install - frustrating way to start the day

Date of experience: April 20, 2023
Georgia
1 review
0 helpful votes
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This is so confusing and difficult to setup my business. I paid for a package to automate this process and it has been one big headache. Every time I try to get help ai puts me on with someone who has no idea what they are doing. I have been sent to blogs more questions or just left on hold!

Date of experience: April 20, 2023
District of Columbia
1 review
0 helpful votes
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Your service SUCKS!
May 20, 2023

Your service SUCKS! I have to resent my password every single time I want to login...HORRIBLE! The worst!

Date of experience: April 20, 2023
Argentina
1 review
0 helpful votes
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Not certain about how to deal with all the things to do to get my account and domains on line

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Ask me later after I have done more. I'm gathering my social media website URLs to enter here, Interruptions for ratings is distracting me and causing multiple re-logons!

Date of experience: April 19, 2023
Montana
1 review
0 helpful votes
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Your support chat has a 1 out of 5 stars right now. Round and round and round about tokens being invalid.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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I tried all day yesterday to make a site and I couldn't get it to work. If it looked good on desktop it's awful on mobile. Noting was drag and drop like the ads, videos, and agent said it would be. I added a plug in called Elementor that a youtuber said would make building easier but anytime I pick a theme and load it, it's not the theme just words on a page. Nothing to drag and drop again. This platform is NOT user friendly and I'm ready to ask for a refund and forgo a website. I tried the message us feature that said my wait was one minute and it's been 10, so I called and I'm still waiting for help. So disappointed.

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
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Just diffiicult to migrate my site. I am struggleing to get it done and now see i have a time limit on free migration. I am now also worried about security as I am finding out my old hosting site has such high security I can not add the migration plug in myself. I had to get help from the previouse host

Date of experience: April 19, 2023