From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Not going well. It is hard to figure out how to set everything up for my blog.
Subscribed due to the advertisement of one free Wordpress migration; however, when the Bluehost migration plug-in did not work, it directed me to a phone number to call, whereupon the rep stated she was not trained to migrate a site but that I could pay $149.99 to have professional assistance. Not enjoying my experience thus far.
I recently created a BlueHost account. However, I received errors any time I tried to purchase a domain name or create a site. Google searches for advice led to 90% broken links on their website, the chat bot couldn't answer even very basic questions, and I talked to 5 people who alternated between saying it was a verification issue and it was not a verification issue. Not a single person was able to help me and they all requested that I send them information I had sent all the previous people. This issue is still not resolved and I am still being handed off to different customer service reps after days of attempted resolution. If you don't ever encounter any technical errors with Bluehost, it's probably a great service, but if you have any problems at all, prepare to feel like you've entered customer service purgatory and question both your sanity and your desire to ever create a website.
Sometimes i can't access my domain. It's kind of a nightmare. I can't seem to find out how to contact actual support either.
Excellent support service. Representative very knowledgeable. Note 5 for Erica, Nireeksha and Thalik as well. Very amazing and kind people!
I dont know why the site i migrated to disappeared. And now some other wordpress thing shows. And now i dont have access to original site
Greatly experienced agent. She/he exactly did what I wanted to do.
I am new to website management. I am learning and I will keep you posted to my progress.
I'm a first-timer so, naturally there are some things to learn along the way, but so far the customer service chat has been helpful with the issues as they arrise.
Site transferred and then dropped. Customer service has missed two appts and site is still down. Not happy.
Doesn't appear to be as simple as the website leads on. Had I known that I would have experienced this much difficulty I would not have subscribed.
Quick to take your money, but still trying to determine how to check my email.
Terrible customer service. I have been trying to contact someone to cancel my service (close my account) and has been impossible. Never else.
Very easy to navigate and lots of helpful information
I'm having a difficult time logging into the site to work on it. It has taken me to two different "sites".
I have tried to get my domain taken care of so I can set email up and they have made it almost impossible to do so. Way to much to type….
It is alright, but not much help to teach you how to build your website.
Took forever to get the hosting even functioning. I felt like I was stuck in a hosting timewarp from 20 years ago.
Nothing actually works so far! Just a string of different error messages!
Cuando quiero personalizar mi pagina, siempre me sale error y no he podido personalizarla
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members