From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Getting started is confusing. I cannot figure out what is essential and what is spam. Further, modifying the main page is strangely on the bluehost side, while creating new pages is on the wordpress side.
So far so good, but I'm must getting started so ill follow up late
This should have never been an issue. When I called yesterday to have a problem resolved, the person helping me basically ignored me when I told him that was not my domain name. He said it was temporary.
Good so far a little tough to get along with wordpress
I was told that someone would call me to help walk me through some issues. I went out of my way and canceled an appointment and no one called.
It's all very confusing. I cannot get my site set-up. I cannot design it. It's just all too confusing. Also, i had a chat conversation with the help people yesterday, and the chat box WILL NOT close. It's just sitting here on the page every time i login and hiding a huge part of the page
This process in not very intuitive. I'm having trouble navigating. I've used wix before and it was MUCH easier. I'm going to push through though.
I already created the code for my website in Visual Studio Code, and there is no simple way for me to just put it into blue host and get it published
Just starting out but this is a great experience so far!
I have made mistakes early on that i am paying for /:
Estoy teniendo problemas para acceder a la página ya que no me reconoce el dominio. Todo está en inglés
Something's messed up with my site and I can't figure it out. Bluehost says I need to update my IP address with my domain registrar, so I do, but then it clears out a bunch of other DNS settings. It's very frustrating.
You did not accept my card your agent then took money did not tell me any details and set up everything wrong now spending ages trying to work out the basics that should have happened automatically.
I cannot access to my WP website. Some kind of server problem occurred and I want it to be refund.
Chat support is not active. I am facing during the creation of website through wordpress
The credentials for my FTP access does not work even I tried several different credentials - by now I received no support I could use...
My domain briellelandscaping.com is VERY SLOW. It's brand new and it takes over 30 seconds to load each page. Can someone please help me? Email is: *******@jinett.com and *******@jinett.com
Customer service is not great. Technical support is not great. Extremely long wait times for chatting. When I do talk to someone they frequently do not understand what I am asking. They have given me incorrect information and often cannot actually help.
I was unable to get into my website and the chat person was very patient in helping me get in
As my domains expire I will be transferring them to another hosting service. I have never experienced such incompetence, poor customer service or unwillingness to assist with a timely resolution. The only resolution I seem to be receiving is updating my validation token which is absurd! No real solution to my issues in establishing and accessing two primary domains which is costing me time in getting the rest of my services done. As soon as I can, I will be transferring my service and saying good bye to Bluehost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members