Bluehost

I can't express enough how grateful I am to have discovered Bluehost for my hosting needs. From the moment I signed up, their seamless interface and intuitive tools made setting up my website a breeze. But what truly sets Bluehost apart is their unparalleled customer support. Whenever I've encountered an issue or needed guidance, their team has been there every step of the way, offering prompt and effective solutions with a warmth and professionalism that's truly commendable. With Bluehost, I not only have a reliable hosting provider, but also a dedicated partner in my online journey. Thank you, Bluehost, for being the best option for me, and for always being there to lend a helping hand.

I would love to give you 5 stars, but the inability to easily create staging environments, edit them, and deploy them is a huge drawback. The functionality shows it's there, and you advertise it, but it does not work. Reached out to support about errors received and they told me it's a known bug. Really unacceptable given how essential staging environments are.

For some reason my IP was blocked from access so I couldn't get into my account. The people that helped me were great but there was no explanation why it happened. It's pretty frustrating with a new account just started in Nov 2023.

Incomplete system, untested. Prone to obvious errors that wouldn't have gotten through testing. Zero confidence and trust in the ability of your systems. Bait and switch marketing strategies the list goes on

My experience purchasing a domain and setting up web hosting was easy. The free email service was cumbersome, but functional. The WordPress integration was tricky for me, but perhaps I just lacked patience. The UI received upgrades since the time I first acquired a domain, so it seems like they are actively working to improve the experience.

The Chat people are horrible. Terrible delays. Every time I have to write it takes 35-55 minutes. Are they taking care of 20 people at a time? AND they are not skilled enough to do what is needed. It's hit or miss.

Got spammed with a $#*!ed survey 3 seconds after logging in asking me what my experience was like. Answer - $#*! because this pointless survey popped up getting in the way of me doing the task I logged on to do

Website down. Multiple attempts to work through tech support. Account being flagged for SPAM, misleading answers from tech support, a horrible UI upgrade, constant upsell... I am not sure there is anything you are doing well.

I was unable to link my business email account to my new Galaxy phone. Bluehost staff were able to help me find the correct info and email is working fine again.

I really hate when a place "makes improvements" and things get worse for the customer. The new design is terrible, the important things I need to get to are hidden behind multiple clicks, I have to relearn an interface, I had to enter my same credit card a thousand times to cover all my domains...and every time I use support it takes an hour or two, often over several times, to get anything solved. I've had bizarre billing errors, I've had incorrect or confusing information...it's just a terrible user experience overall. I used to rave about Bluehost 10 years ago, now I am only here out of the "inertia" required to migrate to somewhere else.

It's all really clear and easy to work with. I contacted support with one query - they were great, and also let me know that I could set up a free email address for my domain (unrelated to my query but very useful)!

I have used Bluehost for a while, and while it is decent for beginners, there are a few drawbacks. The pricing is a bit higher than competitors, especially during renewal. Also, the site speed isn't always the best, and customer support can be slow at times.

Had a really hard time with your services so far. I hope my experience gets better. It's been less than 2 weeks since I purchased your services and I've had to talk to 6 customer service representatives already. It's not looking good...