From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I expected more guidance, paying as much money as I did to have you guys do the migration for me...
Even after a year, I still receive 1-2 calls a day from companies trying to sell me domain services, after you gave my email address out.
I find Bluehost mail to be clunky and the interface to be "old fashioned" compared to most other mail services I use. I am in software development and I don't find the website easy to set up at all. The email has too many steps to get to it.
El único inconveniente es que aun no me han solucionado los certificados de seguidad para que mi pagina quede https de resto todo esta perfecto
They need to work on payment thins, when i pay manually i dont expect them to do it again by auto renewal, i dont like the platform because they miss use the credit card info.
Seems like you can navigate to dead ends pretty easy
After learning how use the systems I find it very easy and quick to update things on the website and blog.
The person I just spoke with today was obviously ONLY interested in sales and pushing sales. As soon as I said, nicely I might add, that I would call back to manually renew a service, he promptly hung up. He obviously didn't want to waste another minute with me. Seemed ONLY interested in making sales. Not interested in Customer Service.
Wordpress has gotten extremely unwieldy to use. I just want to change my home page - and how to do so is not intuitive.
This has been the most disappointing process I've ever added to a business in my life.
The Wordpress integration never works and I can never update my website easily.
We have multiple accounts with Bluehost. We have problem with our main accounts since the last 2 years. And it got worse. Our webpage sites do not respond for 1 to multiple minutes. We have contacted your tech support many times over many hours and they were not willing to work on the problems, just dancing around the bushes.
Love Bluehost, but the new interface is challenging. The UX takes some getting used to. Also, I'm a bit confused as to why we have to sign in with our User ID now.
On numerous occasions i have logged on and the security has gone from my website, changed to 'not secure'. Then the whole rigmarole of contacting customer services which is time consuming.
I spend most of my time when logged in with PhPAdmin, FileManager, or some other application from CPanel. The new start-up screen makes this a pain in the $#*!.
I'm new to Bluehost and self-taught with Bluehost and Wordpress. Interface is easy and self-explanatory and the chat feature is nice and VERY helpful.
I'm on the fence about my experience basically because there are times I am able to access my websites panel and there are times when they are nowhere to be found.
I am not getting the assitance I require. It's very frustrating and I'm considering moving to another provider (fixed.net) because you will not update my services nor will you provide me with updates on my site status. It' keeps crashing and you don't even tell me
Bluehost's reps have given me incorrect information twice now resulting in my email account not working and me not having access to my workflow for over a week now.
The interface is simple and menu items easily located
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members