From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Your service is too expensive compared to other providers.
Lack of attention to detail. Two accounts were created for me because someone didn't pay attention to the fact that I only wanted to buy another domain. Now I have to take more of my time to merge the two accounts, if I can even do that, after having to wait for payment information to be approved twice.
The new login sucks but customer service is always helpful. I've been locked out of my account for a week. However, I'm back in and happy.
Your website is garbage. I cannot migrate off of it soon enough. Your insistence in pleasing the lowest common denominator in the user base leaves power users and admin feeling like we are playing with a toy, instead of managing infrastructure.
Hate wordpress, hard to learn and deal with. Liked weebly better.
Am happy with the progress of my little blog. Just not sure what the improvements are being requested. Also have tried several times to add the Monster link? And it is to big for my phone. Thank you
I like the layout and it's easy to navigate. I gave 3 stars because it has become difficult to install the secure sockets layer onto the site domain. It used to be very easy... but not so much anymore.
Interface and be confusing and paths do not always lead me back to the same dashboard;
Nothing has worked properly since I set up a new account and I'm tired of spending hours on the phone only to have only part of the problem fixed
The new interface (ok its not that new) is incredably difficult to even the most common tasks. I cant find what I'm looking for without digging and digging and digging. And when i go looking for help most links I follow give a 404 Error.
My frustration level is always ramped up when I try to do anything.
Do not want to use wordpress to build my website with. Your hosting package is a waste of money. Am looking to go somewhere else.
Great hosting service at a reasonable price point with excellent technical support from folks who care about their customers!
Stephanie S. Has been a pleasure to work with. She is professional, knowledgeable and friendly.
You are constantly changing the page that I land on after I login. This is confusing. You are using this landing page to sell things to me. I don't like it. Nor does my web person who has to sort through and find her way. And it takes time and that costs money.
In 2022, you gave my account over to someone pretending to be me. After hours of phone calls and verifying my identity, I was able to get back my account. Great, but it shouldn't have happened in the first place. Now fast forward…. You updated your platform so we have ZERO ACCESS to our account information! NEVER should I have to contact support to see what my billing amount will be! I should be able to go in an manage my account like I used to. If I want to change plans, I should be able to without wasting time contacting support! This is outrageous! I will be moving my many domains and sites to another company and moving on.
If only you were not to make unintended impossibility to connect to the admin of wordpress that would be great.
Expensive and to hard to work with program, each tie you call for help u get a different answer
I've had a lot of problems, but the support people have been diligent in trying to help. Problems have seem to have settled down.
Took 2 weeks and 4 different follow up calls/messaging sessions to get it fixed.
Every time I go to my account and then click on edit site, I am constantly getting an error and it won't load up my site. We have to contact support every time we go to edit the site just to get on.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members