BluehostReviews 21,468

One of the reasons that I chose this platform was because it could integrate with my Apple mail. It did to that for the first year. After that year was up, it will no longer integrate. It says something about the license not being right. I have missed multiple important emails because it won't push to my phone. The email platform that is a part of bluehost itself feels archaic, so it is even more frustrating. I tried to call and rectify the situation with my bluehost email going to Apple mail, but the person I talked to couldn't help me at all. I have also looked this up online and know that many people have had this problem. I am considering changing web hosts.

My account was hacked a while back. I spent a lot of time fixing the problem, only to have it hacked again. I asked BlueHost if they could wipe my accountentirely to ensure nothing malicious was hiding out, but they only offered to sell me additional security products. Currently, my account is useless because it become hacked constantly. Even when I delete everything. Even when I try to deny all with the.htaccess file. Worse, if I try to get help I have to sit in the chat queue waiting for help that never comes. BlueHost eliminated tickets and email support, so there is no option except to chat. I don't have time to sit around watching for a chat response. Finally, BlueHost seems to have elminated 2FA with an authenticator app. The only option is SMS code, which has been identified as insecure. The BlueHost product gets worse and worse (currently completely unusable), but the price never goes down.

At this point, I have to decide whether to try to get any use out of my remaining BlueHost suibscription, or just put all my effort into moving somewhere else and spreading the word about how bad BlueHost is. I hate this company.

Hi Sir / Madam
Am just transferred my domain to Hostinger and contacted the Chat service for getting a copy of my website files, the agent told me that i must renew my Subscription, how come that am old client with you and need this files to transfer, you want to make me to pay 75 euro for just coping files?! For me this is not accepted!

Once I learned the ins and outs of the system, I've been very satisfied!

Typical hosting account but We have had issues that took time to correct, however, bluehost did get those issues corrected.

Still learning, but it looks pretty user friendly so far

Pretty frequent login issues. Seems to have been better lately.

I've run into some issues that make it difficult to ensure I get post done on time. For example. There was one time the site was down due to some maintenance and I was given no notice of this. The support I get it nice, but one time an agent did tell me that I had 2-3 minutes to reply while I was trying to get a screenshot prepared, even though I waited more than 10 minutes to be connected with an agent. I understand you have other customers to attend to, but I'd like to be shown the same courtesy and patience I show to support as well as a paying customer.

Aggressive marketing. Terrible tech support. Impossible to use CPanel compared to other hosting providers.