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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Good stuff hey easy to use Judy some login issues sometimes u know
I would like an easier way to log into my email account.
Too many hoops to jump through to get to the information i want...which is daily traffic at my site
The continuous harassment from your other service offering is freaking annoying
Don't like the layout and text size... Slow and takes to long to send messages!
I love Bluehost. It is easy and reliable! Friendly and professionalism always willing to help and get that problem solved.
I have been trying to get my site live and it won't go live! I cannot reach my site when I go to the domain! What is going on?
In 2010 you were the best customer service out there. Now you have limited your phone techs to "delete your cache, sorry thats all we can help with". After years of getting different and conflicting information about products with every service person I talk to, I am leaving bluehost, as soon as I can get the rest of the strings untangled and removed from your service.
In all my years of being in business, I have never experienced such poor service as I have received from Bluehost. Brought my domain and email services over to Bluehost on January 22nd, and I still can't send or receive anything from my email accounts.
Customer service is the deal breaker for any business, by saving money through Philippines call center without proper training, will cost you many customers leaving because they don't have a higher level to complain about the horrible service they received! I'm actively searching for a better hosting provider that they have a true tech support, not a call center, they are a joke! Sadly!
Hard at first as i was unfamiliar with your system but now I am pleased with your services
Great, no hassles and honest service, unlike Godaddy!
This is much more difficult to learn than was presented to me.
Frustrating. Wonderblocks seemed to have disappeared. I am now testing to determine if I need to sign-on through bluehost and NOT wordpress in order to retrieve them.
It is ALWAYS difficult on this site! Difficult to log in (every time), difficult to renew if you don't want to use auto renew. It is asking what account I want to use for payment...there are a ton of them listed, including a company I have never heard of, and no option to add the credit card I want to use.
It is so hard to configure and figure out. Why can't you drag and move the spacing between blocks. It's not intuitive and user friendly.
Mark answered all of my questions, worked quickly, and explained everything to me fully.
I've had major issues with signing in and I have people tell me my website isn't working. I go check and for no reason, my website will not be up. I've been very frustrated with the service chats. It take FOREVER to get through an issue because of the huge delays in them answering back. The conversation is SO SLOW! And half the time, I get no resolution and have to try to find a work around. The last time my ticket never got resolved and even when I asked again, no response. I'm looking for a different hosting platform.
The migration of my e-commerce site from Ionos has been awful. Every person I have spoken with at BlueHost has provided different information and most of it is wrong. As soon as the site transferred over it was hit with a 'big' of some kind and reps were pointing the finger everywhere but where it belonged. Then they told me my mailbox transferred over and I did not need to do anything else but several days later I received a note that I needed to set my mailbox up. Plus, the initial person I spoke with sounded great and told me he would be my representative for all things related to Bluehost but when I have tried to reach out to him via phone or email he has never replied. Lots of broken promises and lots of lack of knowledge. I am on the verge of leaving BlueHost.
My email been not working almost 2 month now, lost a lot of business, still having problem no one could solve it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members