Blossom Flower DeliveryReviews 1,045

As title states, the delivered flowers were laughable compared to the photo I ordered. I can't login to my account to leave a review, since GM they probably only want good reviews, and their customer service is closed over the weekend. Order from someone else.

I wish I could give this company negative stars. They took my credit card then said they were changing my order and the flowers were never delivered. This is absolutely the WORST company EVER.

Stay far away from this company unless you like to get ripped off. The customer service is horrible at best.

I disputed the charge with my credit card company and they returned my money. I will be reporting this company to the BBB and any and all social media websites.

Took my money but never delivered. Contacted customer service who told me they would contact their delivery team and check it out. That was the last I heard from them.

Purchased flowers for my wife's birthday. They could not deliver them so I cancelled the order. They said the refund would take 2-6 days...it's been three weeks. They claim to have made the refund...my bank assures me that nothing has been returned to me. Stay away from this outfit.

Terrible. Expensive. Not dependable. Terrible communication with customer support. Flowers arrived 4 days late.

The customer service is awful and the product is 'meh'. My order took over a week to be delivered and they told me day after day that I should be assured it would be delivered that day. Over a week late. I called to cancel and they refused to do so, each time telling me the delivery was out already (even though that was on a Monday, Tuesday and then Wednesday. Product was order the previous Wednesday and did not arrive until the following Friday. When it arrived the vase was shattered and when I reported it broken they wanted me to call to discuss, instead of just a partial refund or full. I even sent a photo. AVOID AT ALL COST!

Sympathy flowers meant to be delivered same day never arrived now they're sending dodgy emails saying it'll be a week late - when trying to cancel and get a refund there's no answer. Avoid at all costs, shame on these people.

NEVER in my life I'll buy flowers in this place. They delivered it one day late because of staff shortage, or they said that. They ask me $15.00 more to deliver the flowers the next day and when they did it, they delivered an arrangement that looks totally different from the one I chose and pay, it looks cheaper because it has other flowers and less amount of them. I'm furious, I feel like betrayed.

Horrible customer service. I ordered these sympathy flowers for someone and it was not even close to what is shown in their pictures. I understand it will not be exact or even as full but this is bad. They couldn't even get the names on the card right! I am very embarassed about this and they were not concerned and did not fix this by any means. They sent an email stating "We are terribly sorry to hear that you are not satisfied with the 20% refund we offered. Unfortunately, that is the maximum we can offer for this order since this was delivered and was filled to value."

I ordered flowers on a Thursday to be delivered that day for a special occasion. They did not deliver that day, and did not notify me until 11 pm via email. I found out they were low on supply, and could not deliver until Monday. Again, they were not able to deliver on Monday and did not notify me until 11pm via email. My friend has still not received her flowers. They offered 10 dollars off my next order. There will NEVER be a next order. I should've read reviews. I'm incredibly disappointed and will never deliver from here again.

I ordered a large flower arrangement for a funeral standing spray. The price was $164.99. They charged me extra $16.98 shipping, extra $5.99 delivery fee, an Extra $5.00 tip, extra $4.99 handling fee. I was very surprised when I received my credit card statement, the $197.95 become $277.13 They charged in USD amount, but they never said so, I was not expecting that. They also said would send me a picture of the arrangement when ready, when I call back to remind them of the photo, they said they do not have the ability to do that, but they said YES so they would sell the product. I paid $277.00 Canadian dollars, and never saw the product, so I don't even know if at least the arrangement was beautiful or not.

I ordered for a friends husbands funeral, ordered to the widows home. After placing order they said they could not deliver on the day but promised an even nicer arrangement to compensate, big lie! They delivered flowers that looked like they were picked off of the neighbor bush and stuck in a vase. I was so embarrassed and mortified when I saw what they sent. The only offered me a 30 percent refund, but I told them I wanted a full refund. They refused. They are a scam, never order from them.

DO NOT ORDER FROM THESE PEOPLE.

Many things went wrong with a simple order request.

1. The flowers were not delivered on the day of birthday even when ordered with plenty of time to spare.
2. Customer service rep LIED to me about changing the delivery to the next day. When I called, another customer service rep said it was not true. Even though the transcripts clearly show they stated the delivery would happen.
3. The next day saw a ate delivery with no knock on the front door or doorbell to showcase they delivered the flowers--because the vase they delivered it in was broken. So, they KNEW they delivered a broken vase and did not replace it nor change it out for a new one. The lazy folks just said..."you deserve a broken vase". The vase was thin and cheap as hell by the way.
4. The broken vase in the box cut my Aunt's hand. Luckily, she does not need stitches, or we litigations would have occurred.
5. There was no card. I had wrote a Happy Birthday card.even though it was late. But the lazy folks didn't even bother to include it in the delivery.
6. The flower arrangement was smaller than it should have been, as customer service assured to make up for the lateness, they would increase the size of the arrangement.
7. The flowers were wilted and drooped over like lifeless bodies. They delivered dead flowers!

When asking for refund after all of this information and knowing the broken vase cut my Aunt's hand, was late and the flowers were dead. They only offered me a 50% refund and a $10 coupon. I'm not ordering from those thieves again. Why would I want a coupon?

DO NOT ORDER FROM THESE PEOPLE.

Ordered my flowers two days in advance, and they said they were able to deliver no problem. I get a call the day of saying they do not have the flowers I ordered in stock, but they can send my order to a partnered florist but will need me to pay additional $30 as compensation for them to be able to. AND, my order will be delivered one day late. I would have had to pay an additional $60, but they were oh so kind enough to cover half of it...They only way I could get an order for the price I originally payed would be delivered on Friday, two days after my Mothers birthday. After reading these reviews, I'm realizing I should have just canceled my order and I'm scared of what my mom will actually be receiving. I got a coupon $10 though. Thanks.

So my boyfriend tried to order an arrangement for me as a gift for my first day back to classes, paid for the expedited shipping and everything. I had NO idea about the gift (keep this in mind) I was told yesterday my "surprise" was coming. NOTHING. So he called and they said it was delayed until today before 6pm. It is 7:21pm as i am writing this. They did not give him a refund for the shipping costs first off. So today, again, nothing is delivered, BUT now it says "hand delivered" like what? I was home all day and nothing came? It wasn't anywhere outside. So my boyfriend calls multiple times and each time it is another excuse. First it is "our delivery driver is not answering" then its "this is a hard job sorry" and on and on and on like what? Keep in mind I still did not know what the gift was, and it was explained to the lady who THEN called me (my boyfriend was talking to her as well) that it was a surprise. SHE THEN CALLS ME AND ASKS ME IF IF I HAD GOTTEN ANY FLOWERS TODAY. Like, really? You can't believe the person who ordered from you? I got the surprise completely ruined, and ZERO flowers came to my house. My boyfriend is doing a chargeback as we speak. DO NOT ORDER FROM HERE. They literally don't know how to run a company. Let these bad reviews speak for themselves.

I tried ordering my 18 year old grandson balloons for his birthday. I thought I was ordering from a local flower shop but somehow I guess the order went through Bloosom Flower Delivery. I gave my information and the check order came up as $30. Additional dollars so I went no further to the final checkout. My grandson ends up getting a bouquet of flowers with no card. Almost two months later I get a charge for $70. I called the Blossom number and she wanted to give me a ten percent off next purchase,but I needed to send a picture of the flowers whick he of course didn't have a picture since he got rid of them. No card, receipt or anything. Needless to say, beware of ordering online. I will make sure to only order on the phone.

I ordered 2 bouquets from blossom flower in Sedalia. They called to verify the order. The flowers did not show up on the delivery date. I tried a number of time to contact them, but failed to do so.
Brooke's florist in Knob Noster contacted me and told me that they had received an order from the people at blossom flower for the bouquets. So the flowers came from Brooke's and were delivered by Brooke's, and would have cost less if I had ordered directly from them. In other words, blossom basically is just a middle man that takes more of your money.

I wish that I had taken the time to research reviews on this company prior to placing my order. Unfortunately I did not, and I fell for the same scam as many other reviewers, here on Yelp.
Blossom Flower Delivery did not deliver the arrangement that I ordered for my mother (even after paying an extra fee for expedited delivery) and then called to reschedule delivery for a different day. On the day they were supposed to be delivered, they called asking me to make an additional $25 payment to complete my order.

Blossom Flower Delivery is a fraudulent website, you will not receive what you paid for, and the likelihood of seeing a refund is not great.

Not only did the flowers arrive late, they looked absolutely nothing like the image on the website. Wrong color, random nonsensical hydrangeas thrown in the middle. They were supposed to be 3 dozen variegated roses. We got 3 dozen old, yellow and a few strange peach colored roses.
This website is a Sham.