Blossom Flower Delivery

I placed an order for flowers on February 7th to be delivered between the dates of February 12-14th. The flowers did not show up (I had no flowers for Valentines day) and customer service had no idea what to do. In the end, they promised to deliver it the next day and ended up delivering broken flowers on February 17th.

I have been trying to contact them for a refund for about a week now and I have not received a response... I would not recommend them for any occasion. Save your money and time and do not buy flowers from them.

Ordered flowers tp be delivered to my hotel the day of arrival. Flowers never showed up. Unable to contact anyone but automated responses. Buyer beware... this appears.to be a scam site.

I live out of state. Needed to send Funeral Agreement and ordered it from Blossom Flower Delivery this morning before 9:00 am. They stated that they had same day delivery. Received a call from Blossom Flower Delivery at 3:12pm informing me that they would not be able to deliver the flowers noting that they did not have the supplies to fill the order. So, I asked Angie what they were going to do, she stated that they could do nothing other than to send me a refund. This is unacceptable in waiting 6 hours to tell me that they suck in customer service and to bad. I'm filling a major complaint with the NC Attorney General's office, and the BBB but also noticed that they are not a BBB member. STAY AWAY from this company they have not morals and values..

I only put one star otherwise I couldn't leave the review!

Called to cancel & was told I can't receive my money back although the delivery hadn't been made!

When you see this company's number it has "risk fraud" next to it! Read reviews b4 doing business, wish I had, now I see why the reviews are what they are!

NEVER AGAIN, RUN!

The flowers were NOT delivered for my Mom's 75th Birthday party. I was not contacted by anyone from the company and I had to phone the next day and complain. The only resolution they would offer is to waive the delivery fee. Garbage company! DO NOT USE THEM!

I will NEVER use Blossom Flower Delivery again! They don't even deserve a star in my opinion. I'm very disappointed, upset, and hurt by this poor service. I ordered $70 worth of flowers on Dec. 21stc to be delivered on the 22nd, was assured via phone on the 22nd they would be delivered before Christmas. Now as of this morning Dec.26th they're assuring me they will be delivered by 1:30EST on 12/27/22. I send flowers every year to my Aunt and this is the first year they were not delivered on time. Very sad and upsetting. This company will not get my business ever again! They don't stand by their word.

This company took an order to deliver roses Valentine's Day and never did. Sent a text at 5:30 pm saying they were short drivers and could not deliver on time but would deliver asap. Today they called and said the only way they could deliver the roses was if I paid another $25. I told them they were the worst flower company I have ever dealt with and cancelled the order. I called their customer service number and held on what they said would be a 4 minute wait, over 30 minutes later they hung up on me. DO NOT BUY FROM THIS COMPANY!

If i could give this place 0 stars i would. I ordered the Champagne bouquet and they had emailed me saying they had to make a SLIGHT adjustment and was going to make it "more beautiful", my friend had received the flowers and sent me a picture and it was NOT AT ALL similar to what I had ordered. She got daises and 4 carnations. I can literally go outside and pick daisies out of the ground if that's what i wanted, the bouquet looked like it was $10.00 on the sale rack from Loblaws. I then contacted support and she said i would get a 10% refund, a whole $12.00, thanks for paying for my next mcdonalds order!

This is hands down the worst place i have ever done business with, i am not one to complain as i understand things can happen but this is unacceptable.

I wish nothing but for this business to shut down.

DO NOT ORDER FROM HERE

Out of state order to be delivered on Saturday. Called on Monday and was told it would be delivered then and they had talked to recieving party to change delivery date. Called on Thursday. No delivery yet so I canceled order but they refused to refund. Talked to receiving party and no one had contacted them. This business is poorly run and is borderline fraud

Ordered funeral flowers that NEVER got delivered. They emailed me (rather than call the listed phone number) a day late and still didn't manage to deliver a day late. I paid extra to have them delivered by a certain time, and they couldn't contact me to let me know they couldn't get delivered until the following week! Never an apology either. ABSOLUTE worst service EVER!

I thought this was a reputable company. I placed an order days in advance of my daughter's birthday. I also paid extra to for expedited delivery between 9 AM - 1 PM, so she could enjoy the flowers. I was unable to see her due to Covid, so this meant something to me. Flowers were not delivered. I called several times and did connect with customer service. Finally, at 6:35 PM an arrangement was left on her doorstep. A dozen roses set in a small mason jar. My daughter called me and told me to get my money back as the floral design was unacceptable. My daughter sent me a pic of the arrangement and I couldn't believe how bad it was. Trying to get a refund is a joke. After numerous emails, I can only get back 15% of the actual floral arrangement. Forget, the delivery charge. I spent over $95 in total. I am getting a refund of $9.75. THIS COMPANY IS A TOTAL RIP OFF. THEY ARE NOT RELIABLE. DO NOT USE THEM.

DO NOT ORDER! Same as with other reviewers: ordered the flowers because the Blossom Flower Delivery makes it look like they work through a local florist. Of course the flowers were never delivered, but customer service (calling from spoofed numbers with PA area code, while the calls are actually coming from overseas) claimed that it was because of the COVID-19 restrictions. Nice try, but those haven't been in effect for a year now. Anyway, demanded full refund and was offered a $5 credit instead. Had to laugh, even though it's not really funny. Filing a BBB complaint, AG complaint and a consumer protection suit in PA.

I ordered an 115.00 arrangement with a white basket with a handle a teddy bear and one foil balloon and 2 latex balloons
The arrangement had only one flower that had bloomed the rest was greenery
The tacky $#*! blue balloon says FEEL WELL the basket was a cheap square brown basket
To say I'm disappointed is an understatement had I seen these reviews I would have never ordered through them. And to get my money back I would have to return this. When you don't know who the third party is how do you do this. I got nothing that even looked close to the picture. BUYER BE WERE the photo that shows pretty bloomed flowers and a white basket is what I ordered the picture with the greenery and brown basket is what I got

When I ordered, they seemed to try to push extras at me constantly. I finally got the order in and then was texted that it wouldn't be sent on the right day but the next day. They said they would upgrade it, but that wasn't the point, I was promised that it would be there on her birthday, not a day late. When I said I would rather have a discount on the late order, nobody responded to me about that. I would not order from them again they are not reliable.

Ordered the luxurious pink roses… recipient received a cheaper version on their website Called the one dozen red roses.
Called to complain and they they were so incredibly rude and refused a solution. CALLED THE RECIPIENT MULTIPLE TIMES TO LET THEM KNOW I COMPLAINED.
What kind of company does this? Actually shocked they are still in business. Do not use their services.

I ordered a flower bouquet for someone's 25th wedding anniversary. The Delivery Date was specific to this occasion. This Blossom Flower delivery calls very late in the afternoon saying the delivery can not be made and will be delivered three days later! Totally UNACCEPTABLE. When I asked for immediate credit back to my credit card, I was told the customer service is closed during the weekend!

I should have read these reviews before selecting Blossom Flower Delivery. They appeared to have a good selection and a reasonable service charge fee, so I went with them. Flowers were to be delivered on a Tuesday, but at 6:40 that night, I received an email stating that they had very limited supplies and will be delivering flowers on Thursday. Oh, and the requested arrangement was not available. I called Support and was on hold for at least 15 mins. The wait message kept saying that I had a 15-second wait time….more than a half dozen times. Not sure why they were so busy because it was not a holiday. I had picked my delivery date for a reason and would have appreciated much earlier notice so I could go elsewhere. They claimed a delivery truck had not arrived, which is certainly possible but way too late to notify me, IMO. They could not tell me what the arrangement would look like. I requested a picture of the arrangement when they had put it together. I had purposely selected colorful daisies. They did deliver on Thurs as promised, but even though the flowers were very nice, there was no color in the arrangement. I also did not receive a photo to know what was delivered. I did get a photo from the recipient. I will not be using Blossom Flower Delivery again.

I paid extra for my mom's birthday flowers to be delivered on her hands at her home in April 6th (the order was on April 4th). My mom never got her flowers on her birthday. The company didn't even call me and explain what happened.

Due to easter's holiday - the customer service wasn't working - I was able to call on April 8th. The person who answered the phone was very nice but the image of Blossom's was already damaged. I went to buy flowers myself and deliver in hands to my mom. What made me upset was the fact the flowers was my family gift (and I have family who live very far away and they were very excited about the flowers).

It was not only about the flowers and the service, was the disappointment that brought to my family.

Current status: I asked to cancel the service and reimburse my money.

We were NOT made aware of the American pricing when we looked up flower delivery for a Canadian location! Our loved one got only something similar to what we ordered and the pricing was SNEAKY as the American charge only showed up later on my VISA... ruined the good feeling and never again with these rip-offs!

I'm completely UNSATISFIED with Blossom Flower Delivery
I ordered flowers to my wife and we received a completely different flowers (received pink and white flowers instead of the Red)
I've been emailing them for 5 days and they keep replying we need more time to research. Even though Ive sent them pictures of what I ordered and what we received.
Awful customer service at this time. I'm sorry to comment here but I've got no choice to make my voice heard by the owners and managers of Blossom Flower Delivery
ORDER: *******