Blossom Flower Delivery

The customer service is awful and the product is 'meh'. My order took over a week to be delivered and they told me day after day that I should be assured it would be delivered that day. Over a week late. I called to cancel and they refused to do so, each time telling me the delivery was out already (even though that was on a Monday, Tuesday and then Wednesday. Product was order the previous Wednesday and did not arrive until the following Friday. When it arrived the vase was shattered and when I reported it broken they wanted me to call to discuss, instead of just a partial refund or full. I even sent a photo. AVOID AT ALL COST!

The first picture is what was delivered! The second picture is what was advertised! 80.00 for dead flowers. Don't EVER do business with this sham of a company. They will NOT make good on their flowers that are farmed out to a 3rd party and they will NOT refund your money!

I spent $90 for a large deluxe sympathy basket for my friend who lost her husband. She was surprised and sent me a picture. I did not tell her that was not what I ordered as I did not want to upset her. I called the local florist who made it, she said all she got was $55 and $10 of that was for delivery. Blossom kept the rest. All the instructions were just a basket of greens and one flower. It was so small, the size of a hand. My friend probable thinks I'm a cheap skate. Blossom charged a deliver and a tip and kept it all. Do not use this company.

I ordered flowers for a family members birthday picked my schedule date no flowers delivered 3 days later I'm told they will deliver them the next week worst company ever will never ever do business with them and will discourage anyone I know never to do business with them.

I ordered flowers from this company for a dear friend. They never delivered the flowers. I called to report this to the company and they told me that they were delivered. I stated that they had not, but they rely only on their driver's feedback. It was apparent to me through the call that it does not matter if the customer states that the flowers did not get delivered to the loved one. This is not a customer driven business or they would fix the issue. I was left with the answer of no refund and I can call back to see what the driver said! I called the bank to start a dispute to have the money refunded. Beware!

So my flower delivery was 4 days late and they didn't delivery the flowers I ordered I spent 74$ on a couple roses and some crapp carnations.
Customer service is nonexistent DO NOT order from this company!

I ordered a wreath for my Dad's memorial. The wreath was subcontracted to another florist who got the colors of the flowers wrong. They used very cheap flowers. The writing on the ribbon was printed then stapled. The name was misspelled. When I called about the concerns, instead of fixing the problem, they offered 10% discount. I was very angry.

My boyfriend ordered me flowers 3 days ago from blossom flowers. Although the website says delivered, I never received any flowers. Spoke to customer service twice to resolve the issue. Nothing got done.
DO NOT ORDER FROM THEM!
ITS A SCAM!
0 out of 10

I tried to order online to do same-day delivery and it wouldn't let me. So I had to call them directly. When I called them, the price was $25 higher and promised it would be delivered the next day. Well, it was never delivered. I called the day after they said there was an issue they wanted me to pay an extra $60 to get it delivered by somebody else. I said no they would so they said they would send a different set. And he rear four days later still never delivered and it said it delivered. Their customer service is absolute crap never delivered from them. They are a scam.

Ordered flowers for Mother's Day, they claimed a delivery/contact was attempted (was not). Called customer service to cancel the order given the flowers were not delivered on the day promised and waited on hold for an hour only to be sent to voicemail.

Not a flower shop! Do not use! They hijack orders from the internet posing as a local florist shop. They farm orders out to floral shops at grocery stores because actual florist will not deal with them and you get whatever they have access to and Not what you ordered. They do not provide adequate refunds. In addition the plants delivered were poisonous to children and pets. Very dissapointed!

Buyer beware...this is not a real shop, it is what is called an order gatherer, so they use a website to gather your orders and send them through wire services such as FTD and Teleflora, Bloomnet, etc whaere your orde is wired to an actual florist local to the area minus about 45% of the money you spent. So if you spent 80 bucks the florist only gets about $56. Do yourself a favor and call your florist locally. I learned the hard.

I'm so mad at myself for not checking the reviews first. I placed my order in the morning and paid extra for delivery by 1 PM. I got an email from the company at 12:42 PM (4 hours later) stating that they couldn't make the arrangement because they didn't receive deliveries. They said that they decided to have another florist make the arrangement. The other florist needs an additional $20, but they decided to be nice and pay $10 of it for me, so just owed an extra $10. I needed the arrangement needed to be delivered same day, but they said they won't be able to deliver for 4 MORE days. They did not offer to remove the $5.99 fee. I told them it won't work and to refund my money, but I see that others are saying it takes 6 business days. Absolutely ridiculous. I see that they have done the same thing to others. DO NOT ORDER.

I ordered a $175.00 arrangement for my sisters wake/funeral. Two days before the wake I received a text stating that they needed another $175 because of some third party crap. I figured that was certainly a scam so I ignored it. I went to the wake and no flowers and I kept getting these texts for more money. Trying to call this company and talking to a person was impossible and I'm dealing with well wishers. Now I'm hoping the flowers will arrive for the funeral. Nope! Next day I get a text saying they will deliver to my sisters house. I was furious. I was as put on hold for over an hour until I finally talked to someone and after a lengthy back and for trying to explain that delivering flowers to the house wasn't going to work! My sisters is now in the ground! They said they would reimburse my money. I'm not holding my breath. I have also made a complaint to the BBB. Not surprising there was a long list of complaints against this company.

I ordered flowers and candy for my bed ridden aunt. The flowers came without the candy. Left callback number with customer service several times. Each time I was called the phone was disconnected. I called another customer service number, waited half an hour and was disconnected. Finally someone answered who left a message with the delivery people. I have little faith they will get in touch with me. They had no trouble taking the order and charging me. Order from elsewhere...anywhere else.

Don't order from them! I have been waiting since December 30th 2023 for a Same Day delivery and it is now past delivery time on January 5th, 2024 and still no delivery. I have inquired about why and when they would be delivered and can't get an answer, just they are out for delivery. I ordered Fresh flowers and obviously even if they were to ever be delivered they won't be fresh! I have asked for a refund and now I can't get any answers from them. Beware and take your business elsewhere!

Ordered flowers for my sisters 80th birthday. Paid $5.99 for early morning delivery, she got them at 6.40pm!
I paid $14.99 for addition of a box of chocolates, she received two bars of chocolate!
I paid $5 for a tip for the driver to wish my sister a happy birthday, my nephew answered the door and he said nothing! My sisters day was spoiled as I had to tell her they were coming so she couldn't leave the house. Absolutely disgusted. Have emailed them and asked for the money paid for extras be refunded but haven't heard back. Don't order from them, shocking company.

This is a horrible service. I ordered flowers for next day delivery and not only did they not have the flowers they went ahead and delivered some bouquet without the message I sent so the receiver had no clue I sent them. They refused to cancel the order when I asked and when I responded to customer service they asked me to send a picture of the flowers the recipient received.