Blossom Flower Delivery

I ordered an arrangement to be sent last weekend. Not only did Blossom share the purchase receipt with the gift recipient but they sent the wrong arrangement which was full of dead and moldy flowers. Their customer service was not available over the weekend so there was no opportunity for a quick resolve. Then, finally when I got ahold of them the next Monday they offered me a 30% CREDIT for another purchase. Yeah right!

Funeral flowers not delivered in time for funeral. Tried to get me to do redelivery after the funeral... How would that be helpful? Had to speak to two reps and waste a half hour to get a refund. Awful experience!

Ordered flowers for Valentine's Day. I was assured that they would be delivered to my wifes job before 3pm. They were delivered after 8pm and no one is at the job to receive them. When she get's them the next day. It is a totally different arrangement with chocolates and no 3 balloons that also ordered. I have places two tickets and get the run around on the phone. Will not recommend and will not purchase from again. Waste of time and money. You WILL be disappointed. I ordered flowers on the left, flowers on right was sent.

Had ordered flowers to be delivered to the hospital, and almost immediately after placing order she was transferred to a rehab. Connected with someone on the phone and they changed the delivery address, however the flowers were still sent to hospital. She did get them 5 days later. I wasn't happy with the whole situation and was offered a very small 15% refund.

Horrible flowers horrible customer service, ypthey just don't care.send dead flowers will not respond…beautiful picture flowers arrive with no similarity and mostly dead. Needed for internment so no possibility of even getting something from reputable company. This company needs to be stopped. Class Action suit needs to be filed

Had a major surgery! A dear friend from CA who also had a major surgery sent me flowers to cheer me! This unethical business, left the flowers in a mangled box on our porch, did not ring the bell and we would not have even known they had been thrown there if the dog hadn't barked. They were already brown and wilting when we placed them in a vase. Completely browned by day two. Were delivered several days late. They charged her for flowers then charged her a separate delivery fee after the sale and had the nerve to request more for a tip! Unethical and completely unprofessional!

I was talked into upgrading my order into a larger arrangement. I was told it would be delivered that day. Called me late afternoon not having all of the plants on hand. Promised me priority delivery the following day. I asked for a picture. No picture. Delivered very late the following day telling me I would receive a picture when delivered on Friday. I finally called them on Monday morning as i had no picture or receipt. Finally got a receipt. I was and am skeptical that the arrangement and the price I paid was not as quoted as to why there was no picture. There ad says they are #1 florist in Lawrence, KS. If they are #1, I sure would not want to see what the others florist were rated. Very poor Customer Service!

If I could leave a -1 star review I would. The most rude customer service to a problem THEY created. My husband ordered me flowers and they were not delivered on the day which was disappointing enough especially after he paid EXTRA so they would be! They told my husband they would make up for not delivering on the day by adding more to the present and they lied, they did not add anything in fact they did not even send the balloon he paid extra for! They called me (the one receiving the flowers) to tell me they were a flowershop delivering flowers to me and to expect it, completely ruining his surprise. When I told them they ruined his surprise the owner was extremely rude telling me she 'cant understand why I am so upset about this'. Order from anywhere else but here!

This so called flower company lied to my friends stating flowers sent to me were delivered & they WERE NOT! Said they were delivered to wrong address by "found them" & that they'd be delivered in a hour! 3 hrs later no flowers AND every time I call for follow up I am caller number 20; 3 different times! I think they are SCAMMERS

I ordered flowers for my moms birthday and I chose flourist choice for $50 because all of the pictured bouquets on the website for $50 looked great. What I actually got was what appeared to be the SCRAPS from all of the other days bouquets that were made. None of the flowers matched or went together at all, they were the ugliest cheapest flowers you could even find, and they were thrown into the vase without a care in the world. I have emailed the company now several times trying to get my money back to no avail and have not even gotten a response. I would NOT recommend at all!

I ordered flowers to someone in the hospital. The site said they could be delivered that day. But then I got an email saying they didn't have the exact arrangement I'd requested and could they provide a similar one. I approved that but it was clear it wouldn't get there that day. The next morning, I woke up to an email saying that they were having supply issues and that it would need to be delivered by a partner florist but that they'd need an additional $15 to complete the order! At this point they had me over a barrel so I actually paid the money but called to complain and ask for a guarantee that they'd be delivered that morning which they were not able to give me. I have NEVER had a business require extra money for something after an order has gone through. And the fact that the help center on the phone was able to do nothing to compensate me is insane. DON'T USE this service.

I chose to order from this site because they had next day delivery. The next day I received a message that the flowers would be delivered on the next available delivery date. I canceled my order. She offered me $5 off my order if I would not cancel. Do not order from this company they lie!

The customer service is awful and the product is 'meh'. My order took over a week to be delivered and they told me day after day that I should be assured it would be delivered that day. Over a week late. I called to cancel and they refused to do so, each time telling me the delivery was out already (even though that was on a Monday, Tuesday and then Wednesday. Product was order the previous Wednesday and did not arrive until the following Friday. When it arrived the vase was shattered and when I reported it broken they wanted me to call to discuss, instead of just a partial refund or full. I even sent a photo. AVOID AT ALL COST!

The first picture is what was delivered! The second picture is what was advertised! 80.00 for dead flowers. Don't EVER do business with this sham of a company. They will NOT make good on their flowers that are farmed out to a 3rd party and they will NOT refund your money!

I spent $90 for a large deluxe sympathy basket for my friend who lost her husband. She was surprised and sent me a picture. I did not tell her that was not what I ordered as I did not want to upset her. I called the local florist who made it, she said all she got was $55 and $10 of that was for delivery. Blossom kept the rest. All the instructions were just a basket of greens and one flower. It was so small, the size of a hand. My friend probable thinks I'm a cheap skate. Blossom charged a deliver and a tip and kept it all. Do not use this company.

An American company that although they cater to Canadian market, do not disclose being out of US and charging in USD! I was shoked to see my credit card charged 40% more than what I paid at the checkout. I would have gotten a much more extravagant bouquet at that price using a local shop or just go Costco, unfortunate that on this particular occasion Cosctco did not have what I was lloking for. Never again, had I known it was an American company I would have never shoped on their site.

First of all, they spend a fortune on advertising to make it seem as if they're local, and they're not. I ordered flowers for my wife to thank her after a very bad personal injury that I suffered. They promised delivery the same day, which of course did not happen. And then they had the audacity to offer a $5 discount if I would accept delivery 3 days later, DO NOT EVER USETHIS COMPANY.

I ordered flowers for a family members birthday picked my schedule date no flowers delivered 3 days later I'm told they will deliver them the next week worst company ever will never ever do business with them and will discourage anyone I know never to do business with them.

I ordered flowers from this company for a dear friend. They never delivered the flowers. I called to report this to the company and they told me that they were delivered. I stated that they had not, but they rely only on their driver's feedback. It was apparent to me through the call that it does not matter if the customer states that the flowers did not get delivered to the loved one. This is not a customer driven business or they would fix the issue. I was left with the answer of no refund and I can call back to see what the driver said! I called the bank to start a dispute to have the money refunded. Beware!

My boyfriend ordered me flowers 3 days ago from blossom flowers. Although the website says delivered, I never received any flowers. Spoke to customer service twice to resolve the issue. Nothing got done.
DO NOT ORDER FROM THEM!
ITS A SCAM!
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