Flowers ordered this morning (trying to support local florists). Upon checking the delivery status I was informed they would be delivered at 5 or 7pm. I received an email saying they were delivered at 6:17pm. WRONG! Asked for refund told 5-7 days to get refund. I will not use their services again!
This place is awful. I spent close to $200 on flowers for boss' mother's funeral and they never got delivered. I even ordered them a day early. Not only were they never delivered, but no one could answer me when I asked for the status (all 3 times) and no one could tell me what happened to the order. Beyond disappointed with this place. Horrible experience.
Ordered at 8am with the promise of delivery that day. Never delivered. Called twice. They blamed it on the local florist. Waiting for my refund.
Do not use this company! I purchased flowers on their website to be delivered to a family member who had lost a loved one. The order went thru, my credit card was charged and the next day I get an email saying that they cannot deliver to her address. The website should not have let me place the order if they did not deliver in her area! Buyer beware. I should have read all the reviews first. Don't do business with them!
I've used other online flower business in the past, but this is my first time ordering from this company and it will certainly be my last!
I spent over $90 on this order just to receiver $30 worth of flowers.
I usually read reviews before dealing with a company for the first time but did not for this order and I wish I did. Do NOT make the same mistake...you have been warned! If you want to be robbed and embarrassed, order from them!
Ordered a $100 bouquet of flowers plus 2 mylar balloons for Mother's day. My mom received what looks like a $15 Walmart bouquet without the balloons. Will not order from again or recommend this company to anyone. SCAM!
Pics are what was received versus what was ordered.
Blooms Today accepted my order for flowers and balloons for my daughter's birthday. They didn't let me know that they were not able to deliver until 5 PM when it was too late to get something else figured out. They swore they would deliver the next day, but failed on that front as well. I would never use this company again! Canceled my order and went with a local florist. They're a big fat zero
This place is a joke! Who takes an order in person on the phone, processes 2 credit card charges and then then next day sends an email saying they don't deliver to the zip code I provided? How did they not know that when I placed my order? I am not flush with cash and will now have to wait days for the money to be put back in my account.
They never made the delivery, and never told us. Really?! They said they sent an email, which they did not. When I checked the spam folder, NADA, zip, nothing! They sure had no problem charging my card right away, but made no effort to issue a refund either.
If I could give ZERO stars, I would have.
Ordered Friday to be delivered Saturday- On Sat. They said it would be Monday- maybe. I cancelled- big waste of time. I should have checked the reviews first- one star! I found another florist to deliver on Sat. No problem
They can't keep a flower delivery a surprise. When I ordered for my mom on a very special occasion, they called beforehand and most people are told not to answer calls if they are not familiar numbers. Mom didn't answer so she didn't get her flowers on the day of her very special birthday or Thanksgiving. They ruined everything.
Birthday arrangement delivered on Friday! Saturday morning petals were dropping. Sunday morning flowers were drooping! They are not fresh and the water is full! Fresh flowers do not do that!
Never again and FTD will get my msg!
I ordered valentines flowers for my wife today and didn't hear from them all day and then they finally deliver around 3PM. I ordered a beautiful bouquet to surprise my wife and she sends me a picture on mediocre flowers in a mason jar with aluminum foil wrapped around them. Absolute trash of a company. DO NOT ORDER FLOWERS FROM THEM. Both pictures of what I wanted ordered and this is what was delivered to my wife. Flowers in tin foil in a mason jar? Really? Don't give these people any business whatsoever please. Absolutely ridiculous and embarrassing.
Ordered flowers for a funeral. Service began at 5 pm on a Saturday. At noon (day of) I found an email stating that they needed to do a flower substitution. I agreed, asked why they didn't call as time was running out. At 1:39 they told me they were unable to deliver to the location in time. Again, they did not call me. They sent an email. Horrible service.
Hi Gina,
Thank you for placing your order ******* with Blooms Today. Below are the details of your order.
DELIVERY: Sat, November 25,2023
Name
The valley church
1400 XXX XXX Pkwy
Piqua, OH 5555
They specifically stated my flowers were delivered on 11-3-23 but they lied and when I called they said they couldn't talk to me even though I had the order number this company is full of $#*! and I'll tell everyone never use them.
I did not read the reviews first. My fault. I received a false notification of delivery. After 3 emails and 1 phone call, an absolutely awful bouquet of tired flowers was delivered - late. Customer service offered to replace it and blamed "supply chain" issues. So what happened? Another false notification of delivery and no flowers. Roadside weeds look fresher and lest anyone blame the nation's hot weather as a cause - guess again. It is 76 degrees. $80 fresh flowers? Look at the photo.
Flowers come from a third party local florist and look nothing like what the picture showed that I ordered.
Update- I emailed them about this order and Blooms Today issued me a partial refund. I'm very pleased with them for making this right.
My family was notified that my brother-in-law's last living uncle passed away and while we live in a different state from them, we wanted to send something really nice to just say we love you as you deal with your loss. I sent my family several pictures of the flower arrangements they advertise and we decided on one. When my sister sent me a pictures of it, I could only think of two things... how embarrassed I was to have ordered this and this reminded me of the Charlie Brown Christmas tree... skimpy and lacking. I don't think I've ever written a review before but in an effort to help someone avoid this "sentimental letdown", I'm hoping you'll read this before you work with this organization. I've attached pictures to give you an idea of what was delivered to us and what was advertised. Thanks for making a bad situation worst, Blooms Today!
I am beyond upset! I purchased this for my mother for Mother's Day and she never received them! I should have looked at these reviews prior to ordering! How dare you take my money and promise a delivery and not follow through? I cannot visit my mother due to the pandemic and if you are closed during this then why would you have a Groupon available and allow orders on your site without indicating you are not open? Because you won't answer your questions phones or emails, I demand a refund!
Do not use Blooms today. They'll take your order and the money but they will not deliver it. You will however receive an apology email. That's not helpful when you have a timely delivery. Bottom line, they are horrible!
Answer: They are legit, but what you order isn't always what you get since the flowers come from a florist in your delivery area.
BloomsToday has a rating of 1.1 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BloomsToday most frequently mention customer service, local florist and phone call. BloomsToday ranks 252nd among Flower Delivery sites.
We are terribly sorry and regret to hear that you are having such a experience with our service. Please accept our sincerest apologies during such a delicate time. Please reach us by emailing contactus@bloomstoday.com with your order number so that we could resolve this matter further with you. We apologize for any inconvenience this may have caused you and your loved ones.