Blizzard

Blizzard discriminates people. They will use their authority to ban and suspend anyone at their discretion. Especially minorities.

These statements about Blizzard is absolutely true:
1. Blizzard is full of racists themselves and would use the term to punish customers.
Example: Blizzard: you are racist because you are not white like us. Banned. Permanently.

2. They can ban or suspend any customers who contact them, and leave no room for complaint.
Example: Play Overwatch solo, get harassed by partied bullies, receive abusive reports, banned, contact support, automated response, lose your account, oh you have to pay again to play.

3. Blizzard does not respect any human rights, especially freedom of speech. Blizzard ban anyone who discuss about themselves.

Blizzard is a company that cons and exploits customer by luring new players using paid Twitch streamers and competitions, and ban players randomly (especially solo players) to scam money.

Blizzard also extorts minorities emotionally and left you feeling discriminated, depressed and frustrated after taking hundreds or even thousands of dollars from you.

Why doesn't Blizzard allow us to call them? I really don't wanna wait to talk to a person in 24hrs... just to change my phone number on my account...

Worst company ever existed. Worst than EA, they dont make changes in their games, dont do a proper balance, took 2 YEARS TO MAKE A USELESS CHANGE AND BALANCE GAMING its pathetic, $#*!ING PATHETIC, bunch of useless and braindead devs who barely play their stupid game, i cant count how many times i rage because of their stupidity way to do things, they deserve to job in cleaning or something like that, game development its not fot them

I called customer service to inquire about a return refund that was going onto an eGift Card for Christmas. I had to act like I was placing a new order to even get anyone on the phone, Online chat was worthless. I called to say I hadn't received an email with my eGift Card refund. Someone sent one-the interactive link was blank. Called again- email resent- link still went to blank page. Next call opened a ticket with support. I didn't hear anything back so I called again- asked for a refund to my credit card. They told me that wasn't possible because my refund had been placed on eGift Card. BUT I didn't have any eGift Card. When I did receive an email from the Gift Card Support Team with an attachment- that attachment was blank also. Doesn't anyone check their work? No way to contact this support team. After 3 days and 8 phone calls, I finally was transferred to a supervisor- Shakira. She looked through all emails and tried to help. She took my phone # and promised to call me if we were disconnected, She apologized and I could tell she was frustrated to not have an answer for me. She submitted another ticket- I am still waiting on a resolution, but Shakira sent me an email with the ticket number & her information so I had all the details for my issue to date. Her attitude and attention to me as a person- also a customer, was exactly what was needed. This gift was for my son. I was never going to order from Blizzard Gear again. Shakira has made me hold that decision to see what the resolution will bring. She is an excellent representative for this company. For any/every company. Thanks again, Shakira.

All around bad service no help from the staff u have to wait 24hrs for them to give u bs response bad service

There a great many issues that myself and many of the player base have noticed over the years that never seem to be addressed or fixed by blizzard. To start with the PvE mode, everybody thought it was coming out on the release date of overwatch 2(which was a disaster btw) but instead they didn't release it u til multiple months later without notice. Fine, I guess, at least we can all play it and have fun right? Well too bad because you also have to spend $14 on it for 3 days little missions that would take you max an hour and a half to complete. The shop prices are atrocious too, legendary skins cost around $20 and if they're brand new usually around $25. It's a first person you don't even see your character (besides the weapon and maybe a hand) in game unless you do an emote, so it's pretty ridiculous that they expect $25 dollars for that, and even if you wanted a cheaper skin it will usually cost you at minimum $10 for a skin that was just recolored with no effort put into it. They also just ban people for no reason if someone gets reported a couple times over a few games they will be automatically banned, and you can even get permanently banned, losing all of your accounts cosmetics and stats and everything FOREVER for very simple things like running into a bug or saying something in chat that someone didn't like. Everything permanently gone forever, potentially years of progress gone in a second, with the decision made by a bot or an employee in a split second. And if you try to appeal the ban not only to they make it stupidly difficult to contact them and even send them a ticket, but they also just don't give a $#*!. They will either have a bot send you a message or outsource you, and the issue won't get resolved. And if you send multiple like say 4 within the same year, they will straight up stop reading your tickets and sending you replies. You could have spent $50 or $100 or $1000 on the game and you can get wrongfully banned and lose your account and the cosmetics you purchased, then they just bag the money. Extremely evil company, not to even mention their history with rapes and nudes getting shared around blizzard and etc.

I was involved in an argument of sorts with Blizzard over them disabling my account because of a chargeback for $20 from my PayPal account, and finally figured out what they wanted, so I went and logged into my account, and tried to pay the balance, but was met with an ignorant error message (attached) every time I tried to make the payment. This happened with 3 different payment sources, all of which had more than enough funds to cover the $20, but Blizzard's broken website refused to accept any payments at all.
So, I Googled the error message, and found an article from Blizzard.com that explained it, and provided steps to correct the error. I followed these steps, and OF COURSE< none of them fixed anything, as always with FAQs, but one of the steps was to remove all of my existing payment sources, then ad them back. I did this, but it also cancelled my 6 month subscription doing so, and I cannot set it back up because I am still disabled over the chargeback that I am apparently never allowed to pay off.
This company is complete trash, and I cannot believe they have the nerve to pretend to be technologically savvy in any way, when they cannot even make a functioning website.
Can someone, ANYONE, please sue these monsters so that they can stop thinking they are God almighty?

Dont even concider it as entertaiment unless you like to fight with support that doesnt respond or live with errors that never seem to get fixed some have been around since I was a level 10 and I played it when it came out Just today only in 1 hour of play I had 2 quests that did not work at all and 1 raid that the last boss would not triggerso as usual I quit playing and thought how stupid I was to have renewed again last month

This company is in sore need of some good 'ol fashioned 'Tegridy.
https://www.$#*!ute.com/video/TwxTSJ9b7CM/

They like to virtue signal about how progressive they are, whilst removing black characters from games to please the Chinese Government, and removing LGBT stuff to please the Chinese Government.

They also took prize money from and banned a Chinese pro gamer because he criticized the Chinese Government.

So as far as we can tell, Blizzards views are:
Orange man bad,
Yellow people good, (unless they oppose the Chinese Government)
Black people bad,
Gay people good, unless they are gay and yellow at the same time in which case they are bad.

This is beyond unacceptable. Using my "play hours" on Modern Warefare II, a game that I downloaded the FREE beta for (shockingly was able to play without the tech issues), then using that against me to say I don't deserve a refund when the issues started AFTER I give you my money? I was told "it's just a bug". "We'll patch that" "these tips and tricks will work". Yet, after multiple months, they haven't.

Claiming I've "played a game for 24+ hours" after I've explained that I cannot play the game is the opposite of resolving my request. Sending me a link to the "technical support" for my issue after I repeatedly said I've tried them for multiple months is not resolving my request. Me not being satisfied with those answers and the horrrible customer service process is not "spamming the queue". I give you a super reasonable time to fix and now you can't just give me money back for a product that doesn't work.

I play the game on Steam a ton with NO tech issues at all. This is clearly a Battlenet issue, yet it's somehow MY fault that Modern Warefare II doesn't work on your client for me.

Excellent way to treat customers and I hope my $60 is really moving the needle for your company.

Negative 5 stars

I have been a costumer of Blizzards for a VERY long time and when it comes to their customer service, they truly suck. I've had issues in the past but ones that I could shrug off and just be annoyed with but this time I'm done with Blizzard. I played CoD MW Warzone for a couple weeks and thought it was good so I decided to try out CoD MW the full version (not cheap). Sadly after a single day of problems and issues I was frustrated enough to send in a ticket for a refund (the only way to get one supposedly) Because its just not worth the money while I'm laid off due to COVID-19. After several times messaging back and forth to the support and even getting a response from a manager they flat out said no and closed the ticket without resolving it "all sales are final" is what they said. They are a money hungry seflish company that does not care about you in the slightest. This coming from someone who has played their games since Warcraft 1... It makes me sad that this is what they are now. Dont buy their product or at the very least dont expect to get your money back or be treated like a valued costumer. You are nothing but a money bag to them. Good games normally, TERRIBLE company and policies. Dont trust them.

Selling heartless egoists. They ban accounts of innocent people! Burn in hell.
You were everything to me. And they became $#*!s.