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BlizzardReviews 221

1.4

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Blizzard Reviews Summary

The company's reputation is significantly marred by a pervasive dissatisfaction with its customer service, characterized by lengthy response times, lack of direct support channels, and perceived unfair account management practices. Customers frequently express frustration over inadequate assistance with account issues and refund requests, leading to a sense of mistrust. While some loyalty exists among long-term players, many reviews highlight a decline in service quality and responsiveness. Positive sentiments are scarce, suggesting that the company must urgently address these concerns to restore customer confidence and improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
92
value
92
shipping
68
returns
74
quality
88

We monitor reviews for authenticity

Canada
10 reviews
12 helpful votes
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If I ever had a problem they dealt with it immediately

Date of experience: June 30, 2016
Kazakhstan
6 reviews
3 helpful votes
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Excellent games
May 12, 2016

Blizzard produces a lot of good games. Starcraft, Diablo, Warcraft. Only thing after last update Hearthstone periodically crashes on my phone ((.

Date of experience: May 12, 2016
Switzerland
6 reviews
7 helpful votes
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Making good games
April 5, 2016

Literally Blizz does not release a single game that is not sucessful in some way. Even HotS.

Date of experience: April 4, 2016
Switzerland
31 reviews
75 helpful votes
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They takes away the tracer booty and now the game is bad. 11/10 IGN would not play again.

Date of experience: April 3, 2016
Hungary
4 reviews
1 helpful vote
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Company with a NAME
February 20, 2016

I'm not sure how many hours were spent on playing their games. Starting from WC and Rock-n-Roll racing, Diablo, StarCraft... Thanks Blizzard for the whole WORLD!

Date of experience: February 20, 2016
Pennsylvania
2 reviews
16 helpful votes
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Need say no more... we canceled and still got charged month after month. Had to dispute with credit card company, we will see if Blizzard refunds the charges. I will let everyone know in my next post. This is very frustrating.

Date of experience: February 19, 2016
NL
11 reviews
135 helpful votes
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A good compnay
February 4, 2016

Blizzard is very big compnay which develops games. I have played many games of blizzard and there all games are good and one of my favourite is diablo 2 which is awesome.

Date of experience: February 4, 2016
Georgia
34 reviews
20 helpful votes
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Games
January 1, 2016

Blizzard have several games starters wow and many more I love Blizzard and there products they are trustworthy, and helpful
Brenda Carlton

Date of experience: December 31, 2015
RU
5 reviews
12 helpful votes
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Awesome!
December 22, 2015

Really awesome, I have nothing to add. The last StarCraft 2 expansion is blowing my mind. And four stars are because of a small regret that the story had come to an end. Hope it will continue somehow!

Date of experience: December 22, 2015
Georgia
6 reviews
3 helpful votes
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Great Quality Products
December 15, 2015

You know it's going to be a great game if it's made by Blizzard. They don't make crappy games!

Date of experience: December 15, 2015
Georgia
9 reviews
17 helpful votes
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Where did they go
November 23, 2015

Good games but have to buy items on-line. No cards in stores

Date of experience: November 22, 2015
NL
5 reviews
11 helpful votes
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Always good games!
November 16, 2015

Jesus - dont ask how much time i spent with World of Warcraft. These guys really know how too take my time away :D ... 5stars!

Date of experience: November 16, 2015
GB
3 reviews
14 helpful votes
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Good place for games
October 6, 2015

Blizzard is good place for games but they can improve their services smartly.

Date of experience: October 6, 2015
Saudi Arabia
11 reviews
31 helpful votes
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Cool! Spam free!
September 16, 2015

Blizzard.com is a well established site in the video game community. They provide good value and offer some great games. No problems with spam from them.

Date of experience: September 16, 2015
Arkansas
38 reviews
75 helpful votes
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I'm not a fan of World of Warcraft, but I am a massive fan of the diablo series of titles and would give this company five stars simply for those games.

Date of experience: July 21, 2015
Australia
10 reviews
7 helpful votes
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Great website
March 29, 2015

Such an awesome website. All the information you need on the latest Blizzard news.

Date of experience: March 29, 2015
Germany
4 reviews
5 helpful votes
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Highly recommend.
March 25, 2015

You will always find players to play your favorite game online. No lags, almost 100% uptime. Gain experience from other players and improve your game skill. With Blizzard your favorite games give you even more saturated and bright emotions. Perfect resource.

Date of experience: March 25, 2015
New York
18 reviews
50 helpful votes
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Blizzard makes great games, if only they could learn to balance them!

Date of experience: February 5, 2015
New Jersey
9 reviews
11 helpful votes
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Blizzard Entertainment is absolutely amazing! So many cool games such as Diablo, Frozen Throne, Starcraft and etc. I'll give 5 star because I'm also a gamer. Play now! Let's have fun in gaming.

Date of experience: March 13, 2014
Hawaii
14 reviews
60 helpful votes
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Awesome company
February 15, 2014

Awesome company. Addicting quality games. Hard to argue they aren't one of the best gaming companies. No complaints.

Date of experience: February 15, 2014