business logo of Bliss
How would you rate Bliss?
grey star
grey star
grey star
grey star
grey star
Connecticut
1 review
6 helpful votes
Follow ALAN S.
Unfollow ALAN S.
Send Message
Share Review
Report Review

Ripped me off scumbags
January 24, 2023

They took $260 out of my account for a $38 item I'm 69 years old I didn't order skin moisturizer five bottles of skin tag care didn't order any of that stuff when I called them to have them cancel it they said they would 4 days later a refunded the money in 60 seconds later took it right back out again total scumbags now I've got a complaint in with my bank and the Better Business Bureau

Date of experience: January 24, 2023
Texas
1 review
1 helpful vote
Follow Lori M.
Unfollow Lori M.
Send Message
Share Review
Report Review

No one will return calls or answer messages. Products were changed in 2018 and all higher end products went away to be replaced with cheap items marketed to teenagers. No more anti-aging products, now they only sell basic low end moisturizer.

Date of experience: April 17, 2018
California
1 review
3 helpful votes
Follow Steve B.
Unfollow Steve B.
Send Message
Share Review
Report Review

Shirts I ordered
September 7, 2020

I have tried to contact this company several times and, and they respond back once. They said my shirts were in shipping for three weeks. I tried to contact them several times and no response back. I read some of the reviews has anyone contacted the better business Bureau. This company should no longer be in business.

Date of experience: September 7, 2020
New York
1 review
1 helpful vote
Follow Ruth D.
Unfollow Ruth D.
Send Message
Share Review
Report Review

Bliss makes good products and tries to get you with numbers.
Do you think you save by buying larger sizes? Not here! Regular size Body Butter is $12 for a 6.7oz tube (= $1.79/oz) and a "pro size"
Is $79 for 32oz (=$2.47/oz)... So get 5 tubes, which is 33.5oz instead of 32oz, and pay $60 instead of $79. Huh.
Or how about their daily promotion of 30% off? I had the double gel cream for a tiny discount in my bag, but the 30% off at checkout did not apply to it. Changed it to two of the same item- same quantity, same gel, save $30.
Get it? Use your brain and your calculator.

Date of experience: December 16, 2017
Florida
1 review
2 helpful votes
Follow Amanda H.
Unfollow Amanda H.
Send Message
Share Review
Report Review

I really enjoy Bliss's products but if you're a vegan, steer clear of the website. I ordered some things and they include samples based on how much you order. Well, one was an animal-based product. I sent an email after my order thinking this would be super easy to remedy and simply asked for them NOT to include the animal product sample. I didn't ask for a replacement, I just didn't want the animal product at all, it would simply go to waste.

I was replied to that they 'have no control over samples' and they're in 'very limited quantity'. Um, then KEEP IT? Like I asked? She acted like I was trying to get something else. And if BLISS has no control over BLISS'S samples, who does? Who should I have messaged concerning a BLISS product when I ordered from BLISS directly? Lol

Their website also glitched and I was unable to click anything on the page at all after my order went through which included creating an account. I let them know. She told me to 'check my spam folder'. What? No, like, the page itself was in no way interactable-with, I didn't create an account because the page was broken in its entirety.

So BLISS doesn't have control over their website, accounts, OR products? Who did I order from, then? What website was I on?

Feeling pretty put off by the whole thing honestly.

P.S. What's up with all the reviews on shoes and stuff? This is a skincare company, they don't have shirts and shoes?

Date of experience: September 17, 2020
California
1 review
4 helpful votes
Follow Maria T.
Unfollow Maria T.
Send Message
Share Review
Report Review

Their BLiss in SF is so amazing and I feel wonderful every time I visit them. I highly recommend the bliss body butter

Date of experience: September 25, 2013
Colorado
2 reviews
61 helpful votes
Follow Rick L.
Unfollow Rick L.
Send Message
Share Review
Report Review

The last two times I bought this product, the pads were completely dry when I opened the package. There was no "serum" on either pad. Don't think I'll buy this again.

Date of experience: June 25, 2023
New Jersey
7 reviews
15 helpful votes
Follow Karen N.
Unfollow Karen N.
Send Message
Share Review
Report Review

This site is amazing. I purchased a cream from them that really helps reduce the appearance of cellulite. They also sell shapewear and nutritious supplements. This is an overall great site to find all your weight loss needs.

Date of experience: April 3, 2013
Georgia
1 review
3 helpful votes
Follow Larry S.
Unfollow Larry S.
Send Message
Share Review
Report Review

Scam
May 27, 2020

Ordered a pair of $49 pair of shoes. Shipping stated 8-25 days. Never got them and still waiting on refund. Item has been sitting in China not moving. Contacted customer service and they won't reply back. Best advice. Do Not Use GoBliss.

Date of experience: May 27, 2020
New Mexico
1 review
2 helpful votes
Follow Ritaann A.
Unfollow Ritaann A.
Send Message
Share Review
Report Review

Poor Service
June 22, 2020

Promised an order would come in 14 days, we waited 3 months. Contacted customer service and poor feedback. I had to persist and persist. They advised me it wasn't their fault. It was due to the Corona Virus. Perhaps they outta have mentioned that when promising and order was gonna come in at a specific time. If you want to wait 3 months for an order and filled with empty promises that's on you. I will most definitely NOT order from that site again! Lessons we learn.

Date of experience: June 22, 2020
New York
3 reviews
1 helpful vote
Follow Linda E.
Unfollow Linda E.
Send Message
Share Review
Report Review

Horrible Company
January 15, 2016

I would give it negative stars if possible. Even if you like their products, do not buy them, it is not worth the hassle of dealing with them. Terrible customer service - basically could care less. After they messed up my order, and I cancelled, they sent it anyway. I returned it unopened and after waiting 6 weeks saw that the refund had not been posted. When I called, they posted the refund. I still have not received it. They said to wait another week.

Date of experience: January 15, 2016
New York
3 reviews
0 helpful votes
Follow Irina L.
Unfollow Irina L.
Send Message
Share Review
Report Review

I tried to purchase online with gift certificate, the purchase doesn't go through, my gift card is in my cart and says I have $200 but it is error when I tried to complete the purchase. Called customer service, she was clueless, she said she can't complete the purchase and she sees that I have $200 and my shopping cart, she said the "WEBSITE" will release my money in 24 hours, that been 10 days ago. Still can't get my money or purchase my item.

Customer Service is Useless and not competent. Where is your technical support?

If you can't fix it - send me my $200 and I'll go to other company who have their stuff together.

Yaks!

Date of experience: September 6, 2016
Minnesota
1 review
1 helpful vote
Follow Diane W.
Unfollow Diane W.
Send Message
Share Review
Report Review

I ordered 7 heart sun catchers. Received them and they are plastic, no glass. Tried contacting company for return and all email addresses bounce back as undeliverable. Website page says 100 % guaranteed satisfaction and 60 day return policy. Can't get ahold of the company. Would give a zero if I could. Total ripoff.

Date of experience: March 1, 2022
Virginia
2 reviews
1 helpful vote
Follow phillip l.
Unfollow phillip l.
Send Message
Share Review
Report Review

Order shipped after 30 days of ordering, i completely forgot about the order, so I called in to cancel since it took too long. The rep stated that for my troubles, she would waive the fee to the order. A month later I got my statement, and they never waived the charge.

I called back, and guess what, but the rep and the supervisor both stated that I cannot prove the previous rep was going to waive the order and basically too bad... Crazy, DO NOT BUY!

Date of experience: October 3, 2015
New Jersey
1 review
1 helpful vote
Follow Merrie M.
Unfollow Merrie M.
Send Message
Share Review
Report Review

Warning do not buy
January 27, 2024

Ordered 3 vials for 59.00 got 9 for 229.00, didn't order the wrinkle cream got it anyway, told no refunds or returns, total ripoff, leave the site now!

Date of experience: January 27, 2024
Colorado
2 reviews
5 helpful votes
Follow Mark F.
Unfollow Mark F.
Send Message
Share Review
Report Review

RIP OFF COMPANY
January 15, 2023

Be VERY careful ordering anything on this website. They take your money illegally far as I'm concerned. Customer service plain sucks, I think it's run out of INDIA with one person you can't understand and they do not answer you in a timely fashion if at all. I tried to cancel my order which I finally got them to do and they just reordered it without my permission. Isn't that illegal? Then they tell me it already shipped but that was 8 days ago and all they did was create a shipping order. Nothing has left their Tenn. Warehouse yet they won't cancel the second illegal order. I guess you can sell donkey dung if you pay GOOGLE enough money to advertise your junk products. This company deserves a 'CLASS ACTION LAWSUIT.' It's BOGUS, save your money don't buy anything here.

Date of experience: January 15, 2023
Canada
1 review
0 helpful votes
Follow Madeline N.
Unfollow Madeline N.
Send Message
Share Review
Report Review

I ordered a decent amount of products from bliss and one of them (the real peel) gave me horrible breakouts and rashes all over my face. Never have I had an experience with any skin care product - it was so bad. As I thought the company would appreciate, I attempted to reach out to let them know about how it hurt my skin. Filled out a sheet to explain what occurred, send it in, took 5 emails to different emails to hear back AFTER MORE THAN 1 MONTH. Whoever 'Joy' is couldn't care less about what occurred. No apologies. Nothing. Never will I support a brand that doesn't act like they care especially when that happens to someone.

Date of experience: February 26, 2019
Florida
1 review
0 helpful votes
Follow Carol P.
Unfollow Carol P.
Send Message
Share Review
Report Review

I had an inexperience young man. My nails were so chunky when I told him before hand thats what I don't want! Than my pedi was terrible he was not into it and I had a jell and they were smudged. I paid 106.00 it was horrible. So please do waste your money!

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
Follow Mz Z.
Unfollow Mz Z.
Send Message
Share Review
Report Review

Bra's x 5= $96 American
July 20, 2022

I ordered these bra's according to American size chart
Ya right…. They might fit a kid
I contacted the customer service
2 different emails
1- offered a $5 refund
The other email said
We sent you the size you ordered
No exchange no refund
Someone is sitting behind a desk and laughing all the way to the bank

Don't order from these scammers
Thanks mz

Date of experience: July 20, 2022
Colorado
1 review
1 helpful vote
Follow Todd M.
Unfollow Todd M.
Send Message
Share Review
Report Review

I didn't want to give one star. I wish there were negative stars. But I cannot send this review, very well earned without 1 star but I promise they don't deserve even a zero! Followed a advertisement that claimed this product removed a skin tag. They stated they were almost out due to the demand. I was charged $199.99 for six bottles. Who needs 6 bottles for 1 small skin tag? Then a few weeks later six more bottles. This went on five times. I have over 30 bottles. I asked them to stop charging and sending me these bottles since they don't work anyway. They did it again. Then we noticed they were similar in name to a good company called blissworld who told us how to reach the company. We were told if we sent back the unopened last box we'd get a refund for $199.99. We never opened it and paid to ship it back. Over a month later as that was in May 15th, come now, July 3rd still no refund. Finally someone from India or the Philippines, couldn't understand him stated there was a $5 restocking fee per bottle, so they deducted $30, and never covered the postage to return what I didn't want anyway. Now with 24 bottles left, nothing worked! Skin tag grew. It's almost like this product grows skin tags. Worthless crap, snake oil. Anyone want free samples let me know as it's pure crap IMO

Date of experience: July 3, 2023

Overview

Bliss has a rating of 1.4 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bliss most frequently mention customer service and credit card. Bliss ranks 313th among Bath & Body sites.

service
20
value
18
shipping
16
returns
16
quality
16
+5