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Canada
1 review
0 helpful votes
Follow Luigi M.
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Ordered 2 of their dress shirts in 3x. I normally take X but wanted to be safe as I know chinese stuff is generally made smaller. I receive them and they fit my boys who are men's medium. I followed the size chart and saw that 3 x was the right shoulder and chest size for me. Beware, as when I asked for a refund, they indicated they gave me the right size I asked for. Never again. No longer on my facebook feed.

Date of experience: March 1, 2025
Illinois
1 review
0 helpful votes
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Ordered products a month ago. Still don't have! Sent 39 emails and they first said they were busy from the holidays and would send as soon as possible 5-7 business days and still didn't get and sent another email saying still didn't see a shipment confirmation and now they say they are busy from the sale they have going on. What happened in between the first time busy to busy again. This should have been sent out before the sale went on the second time. They have my money and still I don't have products. Can't call anyone anymore. It's just horrible. They send me back an email and say for the long wait here is a 20 0/0 discount code which expired already and who would order more when I don't have what I originally ordered. Do not take the chance to buy anything from them. They used to be great when you could actually talk to someone but now you can't

Date of experience: January 14, 2025
California
1 review
2 helpful votes
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I purchased 5 bottles of the mole remover. It did not work. I was in compliance with their request to return the product. Got. Tracking number etc. after one month I had t heard from Bliss so I emailed their customer service. Only to receive. Message back that the package I sent back did not have an RMI number on it and therefore they will
Not refund my money. I was not instructed by their representative about this RMI number. They're now saying as a courtesy they will credit me $74.00. I paid over $150. So please be aware before u purchase any of their products.

Date of experience: March 14, 2023
Florida
1 review
2 helpful votes
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I am restricted to the amount of details I can provide but trust me on this - Bliss is truly horrible on every possible level. The Customer Care Call Center is noisy and the representative simply repeats the same thing over and over without in any way resolving the issue. There is an inadvertent charge on my credit card for $199.88 - thankfully Apple Support canceled as Bliss customer support is unresponsive in spite of their online advertisements claiming wonderful products and great customer service support. Overall a very frustrating experience which now will ensure I will never be a Bliss customer.

Date of experience: February 11, 2023
Ohio
2 reviews
1 helpful vote
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I wanted one bottle and thought that is what I ordered. On the checkout page it showed no dollar amounts but said a receipt would be emailed after the purchase was completed. The email I received showed five bottles at $149.91 charged to my credit card. I called and they said it was too late to cancel and I would be able to return the order when it arrived. I refused delivery of the item and the post office returned it to them. No refund came so I called and they told me that I would be charged $5 per bottle for a restocking fee. Will file complaint with my credit card company.
This company is apparently very adept a deceptive business practices.!

Date of experience: April 17, 2023
North Carolina
1 review
2 helpful votes
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Rip off
February 23, 2023

After using 3 bottles nothing changed and now have the nerve to sent 5 more bottles that I didn't order and charged my account 99 dollars. Going to file a complaint with Consumer Affairs and our state's Attorney General

Date of experience: February 23, 2023
Alabama
2 reviews
5 helpful votes
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False advertising
August 15, 2023

I bought this product "Amore Bliss Anti Aging" through aan ad claiming it was part of Jennifer Lopez line of products. I cancelled my membership immediately after receiving it and realized it was a fraud. My biggest concern now is that they have my debit card info. Amazon would not let me leave a review, no doubt why it's so popular on their site. Ladies beware, we need to research these products a lot better. Leave reviews on a site that doesn't care if the products sell or not.

Date of experience: August 15, 2023
Michigan
2 reviews
5 helpful votes
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NEVER EVER!
September 3, 2023

Stay away from this company! Ordered for my daughter and it was 19 days without shipping. Sent email, nothing. Then magically a $25 gift card showed in my email? Then I contacted their online support and they said NO REFUNDS! I told them I would report to my credit card company and they issues a refund? What a scam! Stay away!

Date of experience: September 3, 2023
California
2 reviews
3 helpful votes
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Placed order and receive in 3 weeks. Product did not work as stated and I wanted to return it. They say they only have a 30 day guarantee but I sent the article saying 60 day guarantee (which I was within) and they said they'd refund me $70 and I could keep the product. I said no and finally got a return address and necessary info. Did return and now 6 months later STILL no refund.BEWARE - DO NOT BUY. Keep sending emails

Date of experience: May 28, 2023
California
1 review
3 helpful votes
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It's a scam
January 27, 2023

I would rate Bliss Skin a 0 if I could. They are stealing from consumers. I tried to cancel my order within 5 mins of purchasing, as my invoice went from $40 to $200. I emailed and called them. They claimed the order shipped already and there's no way to cancel. No response to my email yet. No way to escalate via phone. They also claim I should get an email response to my cancellation request and tracking info for the "shipped order" within 24-48 hours. I already called my bank to report a fraudulent case and try to stop payment.

Date of experience: January 27, 2023
Kentucky
1 review
1 helpful vote
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I ordered 2 bottles of the skin tag removal and they were including 3 additional bottles for $59.88. They also charged $199.88 additional to my card. Now they have sent 5 more bottles and charged another $199.88 to my card. The serum doesn't even work. What a rip off. Karen James

Date of experience: January 21, 2024
New Jersey
1 review
2 helpful votes
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Bliss care
April 19, 2023

This company is a complete scam guys bliss care. Be very very careful when you order products from them they will keep charging your credit card without any permissions of yours. If there was bellow 0 ratings I will give them 0 stars. When you called them they will keep saying I am sorry I am sorry to hear that we will return your money back. Yeah keep waiting no money back you have to keep calling them back. Scam scam scam. Be CAREFUL…

Date of experience: April 19, 2023
Michigan
1 review
2 helpful votes
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Scam alert
March 10, 2023

Do NOT order from this company! They will automatically sign you up for reoccurring charges on products that you did not order and then refuse to refund the money. I have spent hours on the phone and with customer service, half the time they disconnect the call, and still only ended up with a partial refund. Do not waste your money or time! If you do, do not bother returning the product or asking for your money back. Just report the charge as fraud immediately and close your card.

Date of experience: March 10, 2023
Virginia
21 reviews
3 helpful votes
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How to use:
Massage on to clean and dry skin in the Morning and Night time. Remember, the key is consistency.

I've been using this product along side my other facial care products, and little by little I've notices improvement in my skin. My nose feels less greasy and the pores are less and less visible. These are notable changes, so I will keep on using this product and wait to see the final results.

This product is vegan, environmental friendly, and doesn't involve animal testing. Which is something I really love about it. Lets make small changes in the cosmetics and facial care products we use in order to help our planet and animal friends!

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Date of experience: May 15, 2022
Wisconsin
2 reviews
0 helpful votes
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I did place an order for the Keto product. I received a confirmation e-mail, but noticed I was charged for product I didn't order and did not receive a confirmation for. When I contacted customer service, I was told to return the added product and they would return my money. I returned the whole shipment by refusing it and the post office sent it back. I have been e-mailing for weeks and they say they have not had confirmation from the warehouse that it has been returned. Very Shady business dealings.

Date of experience: May 28, 2024
Pennsylvania
1 review
2 helpful votes
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Total scam
November 4, 2020

Ordered life size skeletons from Facebook ad, company sent small, flat, rubber skeletons that are basically carnival prizes. The picture from their ad and what they sent me are included below. To possibly get a refund I was asked to send the packages back to a ware house in China (with no paperwork or documentation). Phone number didn't work, the e-mail responses were very non-specific, they deleted my negative comment on Facebook (including pictures of what they sent me) within the hour. Company website is now only available by a separate log-in. I tracked their company address to a residence in North Yorkshire England.

Date of experience: November 4, 2020
North Carolina
3 reviews
0 helpful votes
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2 months shipping time. No offer for compensation
September 14, 2023

Ordered the mascara 5/12/2023. Received order 8/13/2023. No warning or update about ridiculous shipping time. Asked for refund. No offer for any kind of resolution.

Date of experience: September 14, 2023
New Jersey
1 review
1 helpful vote
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Scam! Scam! Scam!
October 28, 2020

The Bliss Ivy website showed these great 3D skeletons "Climbing" up the side of a house. I paid $38, including $6 shipping for two of them. What I received was two cheap, flat, folded skeletons that I could probably buy for $3 at CVS. I contacted my credit card company and if you've fallen for this scam, I'd suggest you do the same thing.

Date of experience: October 28, 2020
Hawaii
1 review
2 helpful votes
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I placed 2 separate orders on La Mer in late August for myself and several friends, and the order did go through and I received the order confirmation notification soon after. But then I have waited for more than a week without receiving any further notification about the delivery status, so I called the 888 number this morning.

I was shocked to learn that both of my two orders were cancelled! And for the reason that they don't have the items in stock! No explanation, no apologies, no notification... No trustworthiness! There is nothing more I can or want to say about them.

I will never order anything from Bliss World.

Date of experience: September 3, 2014
California
1 review
1 helpful vote
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I sent an inquiry about a pretty big order and they never responded. I sent a follow-up a few days later, still nothing. The site has no address information on it anywhere - although the design is nice, and the products are amazing, after reading the other people's reviews, I guess I'll have to purchase them elsewhere.

Date of experience: April 28, 2018

Overview

Bliss has a rating of 1.4 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bliss most frequently mention customer service and credit card. Bliss ranks 313th among Bath & Body sites.

service
20
value
18
shipping
16
returns
16
quality
16
+5