I tried to purchase online with gift certificate, the purchase doesn't go through, my gift card is in my cart and says I have $200 but it is error when I tried to complete the purchase. Called customer service, she was clueless, she said she can't complete the purchase and she sees that I have $200 and my shopping cart, she said the "WEBSITE" will release my money in 24 hours, that been 10 days ago. Still can't get my money or purchase my item.
Customer Service is Useless and not competent. Where is your technical support?
If you can't fix it - send me my $200 and I'll go to other company who have their stuff together.
Yaks!