Linda E.

I nearly always have a good experience and on the one out of a thousand times I need to return something, or have a question, they are very helpful.

I would give it negative stars if possible. Even if you like their products, do not buy them, it is not worth the hassle of dealing with them. Terrible customer service - basically could care less. After they messed up my order, and I cancelled, they sent it anyway. I returned it unopened and after waiting 6 weeks saw that the refund had not been posted. When I called, they posted the refund. I still have not received it. They said to wait another week.

I am able to make appointments and fill out forms at my convenience.