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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I really like these blinds and will be ordering 5 more to complete my house.
Knowledgeable, patient and helpful customer service agent understood and answered all my questions and concerns. Helped me to understand what would be good options for my needs and why. I am extremely satisfied with my purchase and will get blinds here in the future.
Blindster re-did my order when it was partly my fault. Linda at Blindster was so helpful and willing to get the blinds exactly right. I love the way they look in our home!
The web site is complete and easy to use. What really impressed me is getting a very prompt reply to questions I had, all via email. I'm also very happy with he product I got.
We ordered Roman blinds which are beautiful. When a piece of the hardware broke on one of the blinds, I contacted Blindster and they immediately made a new one free of charge and sent it right out. Fantastic service.
I knew that they were not the top of the line brand but I would have made out better buying from Bed Bath and Beyond. These are some of the worst quality blinds I have ever seen. They are not even straight! There is a huge (not slight but very large) distance between them. I would have expected more from a custom blind company. I can't and won't recommend Blindster to anyone.
For all this, they took a very long time to deliver. So unhappy that I spent so much money for such a bad job!
Blindster sent too little mounting hardware for the blinds I had ordered, and upon requesting the correct hardware, they sent the wrong hardware. After that, it was a battle trying to get ahold of them to send the correct hardware. Finally after 3 seperate emails and leaving one voicemail, Daniel from customer support got ahold of me and had them try sending another set of hardware. This hardware was also incorrect. I then sent in a picture with my next email and I am still waiting on the correct hardware, but am assured it is on the way.
I screwed up the dimensions on my blind, and a correct one was sent for $15. I would definitely order from them again.
Third set I have bought love these guys great quality great price easy to install
We shopped around and found Blindster online. After researching their product and compared them to the big box chains we decided to try Blindster. We were so satisfied we followed up with another order the following week.
Very pleased... product and service exactly as advertised. Verdict out on return policy but if past performance is a predictor I am. It concerned.
Both blinds were exactly as I expected. Took me 5 minutes to install each one.
Enjoy ordering my blinds online and received them in a timely manner. Thanks so much.
Blindster was easy to use and the instructions on their web site made it very easy to order the blinds I wanted at the size I needed. They arrived and had excellent instructions on how to install. I love my new blinds!
They went the extra mile to replace my shades after I mismeasured the first time. No hassles!
Was a little hesitant in ordering blinds online. They all fit perfectly. Great service when one of them came in damaged.
I would recommend better screws they strip out too easy.
We mis-measured our first order and when we called Blindster, they said "Do not send back the first order. We will replace it at no cost and will do it right away". And they did. You can't ask more of a business or any person than that they keep their word and keep their promises. Blindster has done that.
Love the new look of our blinds in our upstate NY camp. There is no need for curtains as the wood look valance finishes off the wide slatted blinds. Recommend highly for anyone wanting to change up windows in their homes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry that you have so many issues with your missing hardware. I will check on your last parts order and give you a call to discuss. I apologize for all the confusion.