Bitstamp

Bitstamp takes your money then blocks your withdrawals while engaging in a lengthy "security review". You will get scripted responses when you enquire about the status. This results in your money being held up for weeks. This all happened to me. Finally, they decided to cancel my account, and refund less than half of my original amount after taking multiple "fees". The reasons in email were vague, including references to "account activity". What? The activity of waiting? This has been the experience of many other independent reviewers all over the internet. Be forewarned…

Yesterday I opened an account with Bitstamp and transfer ACH fund and bought ETH crypto. When I try to withdraw to buy another crypto I could not do it because they put restrictions so I call the company they said i have to go through an interview process and it took one hour with 15 minutes zoom video call interview.
Afterwards I got an email my account is enabled for withdraw and transfer but when I try again I saw same block. I called customer service they told me I have to wait at least 5-7 days before I can withdraw or transfer or buy another crypto.
I m loosing money from ETH but I can not do anything nor I can buy usd to stop losing.
This morning they sent me an email by saying my account is enabled so I can withdraw and transfer but actually not happen.
I do not know what is going on. Very confusing for me. No one tell full information in one time. Not helpful customer service and full team. Very careful to do business with them. Now I do not have any way to escape from them. I got to wait more few days to use my crypto loom like I do not have any choice.

Do not use this scam platform. They will always invoke lengthy (with no end to it) AML reviews to block your account and hi-jack your money!
Be aware you may fully lose your money!

After making great %, I went to make a withdrawal but they asked me for more money by which point I knew my suspicions were correct it was a complete scam. Please everyone stay away! I have gotten my capital back with the help of spacetelcapital cpm

They are all scammers, my experience with them was very bad, they collected my funds and blocked my account. I got my charged back through(w̲w̲w̲. ̲c̲o̲i̲n̲x̲u̲c̲o̲r̲p̲. ̲t̲e̲c̲h̲)after i contact them on"whatsapp:+ ５ ３ ０ "am so happy right now. You should not loose hope at your lost

How can I recover my funds on binary options or forex?
Have You Been Scammed By An Alleged Binary Options Broker
Did you know the forex market is the largest financial market in the world, with over $5 trillion traded every single day? Not only does it allow central banks and corporations to trade with each other, or holidaymakers visit new destinations, it also allows speculators to take advantage of a market that trades 24 hours a day, 5 days a week.
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Forex scams will be around for as long as the Forex market exists. As schemes are evolving, scammers are always somewhere nearby, trying to extort your money away. But could there be a solution to this problem?
Investment scams take many different forms. Some of the scams are even named after their creators - such as a Ponzi scheme, after the infamous scammer Charles Ponzi. Forex scammers tend to target beginners or uneducated traders. The best way to combat this, and avoid getting scammed, is by getting a good Forex trading education so you are aware of everything before you enter the markets.
Once you master the markets, you are no longer an easy target. Forex scams often use phrases like"a too-good-to-be-true investment opportunity" as a way of convincing you to part ways with your money. When you lack trading experience, swindlers will try to exploit your optimism and fears. Here's where Forex scammers step in and make you exciting offers.
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The most important giveaway of a Forex scammer is the guarantee of unusually large profits with little or no financial risk. First of all: there's no such thing as a 100% guarantee. If there was, there's no way traders would share it with other market players. Some of these offers may sound very attractive, especially to beginning traders. But as the saying goes, the only free cheese is in the mousetrap. The bottom line is this: if something sounds too good to be true, it probably is.
Here a few simple rules to follow in order to avoid scammers:
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Be especially wary of software that claims to have found a 'ecret formula'
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If I say I am disappointed that will just be an understatement, I was made to go through hell in the past 6 months I tried everything I could to get my money back, but they will not let me take it out. I got tired of trying myself so I decided to bring in Stellar-trace.com a company that was introduced to me by a friend and they were able to help me get my money back. You can google them to check them out, If you find yourself in situation you couldn't withdraw your funds or wallet issues

Set up a test account with a small deposit and a small purchase. Once I went to the withdrawal test, it still said I was disabled. This went on for months, even after a " security verification call". Still disabled to this day. Smart me didn't give them much. Don't trust anything they do or say.

Word of advice do not engage this platform it's a complete scam no point taking the risk I'm a victim of their scam luckily i was able to recover my lost money after coming across Nexaright.info tho it's a small amount I'm glad i could get it back

They are all scammers, my experience with them was very bad, they collected my funds and blocked my
Account. I got my charged back through h̲e̲l̲p̲@̲b̲a̲y̲c̲o̲r̲d̲. ̲t̲e̲c̲h̲ after i contact them "am so happy right now. You should not loose hope at your lost

This is a good one as far as cryptocurrency exchange is concerned because transactions with them are without a hidden agenda. In my experience, i lost huge funds investing in binary options and fraudulent investment scheme and although "fintrack. Org" was able to recover my lost funds, i tell you losing those funds in the first instance wasn't a favorable experience

If you open a support ticket, write a support email or write a complaint email, you won't get any response. Bitstamp doesn't take time to get back to you at all, but they do have a dedicated person writing responses to the negative reviews they get on Trustpilot.They care only about their image and not about their actual customers

This site is not giving withdrawal, when you complete the withdrawal criteria of 6 usd mining btc it is increasing to 7 this is just taking waste of time. Use the website on my title/headline and got a refund

My account was disabled and when i finally opened it after ages i realised all my money i invested in was going no transactions no records whatsoever that i had put money in there i decided to request the services of Nexaright.info and to cut the long story short i was able to recover my money back.

Everyday I blame myself for falling to this dubious scam, this crooks got me out of my life savings, I lost 60k this nonsensical thieves I was able to get my funds back after I got in touch with Regula.online Reach out if you are a victim

They have the ability to intervene, but they have chosen not to. I had my coins seized on this platform for a long time until I had to contact. dataforensicvault.com who assisted me in obtaining my back.

I keep on having log on issues. I had old phone with two factor id. It does not work. When I try to log in, it doesnt work. Customer service said they would look into issue they never got back.

I have been a customer of bitstamp for three years. This month they held back my transfer demanding additional KYC procedures.

These procedures require the customer to
- submit salary slips
- submit annual tax revenue statements
- provide data clarifying the purpose of crypto withdrawals
- submit signed wallet addresses to which crypto has been withdrawn
- submit information about which other exchanges are being used
- include identifying information with any of the documents submitted
- elaborate on the bitstamp account usage in greater detail
- elaborate on the destination of crypto withdrawals to various crypto addresses supplying supporting documentation for all the statements

However in bitstamp's "Terms and Conditions", no mention is made about this additional KYC. Yet bitstamp is using this as an excuse to justify its behaviour in withholding customers funds.

As I am typing this in the terms and conditions they only claim to collect the following information:
"A. Personal Information We Collect
We collect the Personal Data which you provide directly to us or which we generate when you open a Bitstamp Account, perform any transactions on the Bitstamp Platform, or use other Bitstamp Services or our website. This may include:

Contact information, such as name, home address and email address;
Account information, such as username, password, Account settings and preferences;
Financial information, such as bank account numbers, bank statement and trading information;
Identity verification information, such as images of your government-issued ID, passport, national ID card or driving licence. Note: US residents may be asked to provide their social security numbers;
Residence verification information, such as utility bill details or similar information;
Information regarding the way in which you use our Services, such as when you used our Services, and the specific Services used; and
Information relating to communications with us, whether through the Bitstamp website or via e-mail, over the phone or via any other medium."

(See: https://www.bitstamp.net/privacy-policy/
https://www.bitstamp.net/s/documents/legal/Bitstamp_SA_terms_of_use_personal.pdf)

I have screenshots to prove that today 04/11/2020 this is precisely what it says on their website.

Bitstamp moved our accounts from Bitstamp Ltd (their UK office) to Bitstamp SA in Luxembourg
In the beginning of August this year.

As a result their compliance criteria probably changed. Yet they decided not to inform their customers knowing very well that very few customers would be happy to provide the information listed above for the "additional KYC procedure".

In the email I received on the 4th of August, (An update regarding your Bitstamp account) bitstamp said:
"The services we offer you will not be affected and you do not need to take any action at this time."
And then:
"Once this process is finished, your account will be subject to Bitstamp Europe SA's Terms of Use and our updated Privacy Policy. For more details, please review the full documents."

The links to those two documents are the links I supplied above. And they contained no information about any additional KYC requirements.

In addition, they said:"No action is required!"

The lack of any information regarding the new KYC requirements suggest that bitstamp was purposefully misleading its customers about the change of compliance conditions resulting from moving the accounts and is now blackmailing its customers by withholding funds until the required information has been supplied.

Any comment by bitstamp pointing out their terms and conditions can be easily refuted. There is nothing about the additonal KYC demands in their terms and conditions at the time I am writing this.

Bitstamp conduct is not acceptable and is probably in direct contravention of the laws of most European countries. Changes in Terms and conditions need to made known.

And people need to be warned to stay away from bitstamp.

Good Bitcoin exchange where I can easily (and fast) move money in and out. I made many transactions with them and all without any problem.