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Showkat K.

Contributor Level

Total Points
160

2 Reviews by Showkat

  • Coinbase

12/8/22

I am sharing my experience about coinbase. One of the worst platforms in New York exchange company. Very high charge comparison to Bitstamp and Gemini. I asked coinbase customer service about charges to buy crypto they said only 1% but when I bought they deduct me 1000 dollars for 50k purchase which is too high. They never show in the application how much will be fee charged. In any platform they will show the charge on the platform as soon you add purchase amount. Coinbase never showed you. When you will sell they will charge you same amount. Very careful to deal with coinbase.
They will charge you in every step. Very careful to do any buying or selling on coinbase accounts.
There is no hold time as per coinbase rule but they will hold your crypto for one week even if u make bank wire transfer. They will not allow you to send the crypto to other platforms they will block your account by telling you that you might sending crypto to a scam account. Completely bullish. Anyway they will hold your money with an excuses look like you made big mistake by sending money to coinbase account and they are the savers. Always try to complain about this kind of issue to the licensing department how they are harassing customers.
They think all the customers are fool customers does not know what is good what is bad for them. Coinbase will decide for you without asking your permission.
I think coinbase has connections with all crypto companies and they got commissions from the crypto companies to hold your money on their platforms without your permission and without any bonafide reason.
They will never let you transfer or send crypto after you buy immediately from coinbase platform which is illegal.
All of customer service are inexperienced and they always put you on hold to communicate with their supervisors. They will advise what to tell u. Customer support is voice recording only pass information from upper level.
I find all those problems with them and too high fees compared to Bitstam and Gemini. They are same exchange companies like coinbase.
Coinbase they will block your account without any reason. Very very careful about coinbase before you send any money to them. If you experience this kind of problem always send a written complaint to crypto exchange licensing department so one day they will suspend their license. This is my advice to everyone before they use coinbase.

  • Bitstamp

10/31/22

Yesterday I opened an account with Bitstamp and transfer ACH fund and bought ETH crypto. When I try to withdraw to buy another crypto I could not do it because they put restrictions so I call the company they said i have to go through an interview process and it took one hour with 15 minutes zoom video call interview.
Afterwards I got an email my account is enabled for withdraw and transfer but when I try again I saw same block. I called customer service they told me I have to wait at least 5-7 days before I can withdraw or transfer or buy another crypto.
I m loosing money from ETH but I can not do anything nor I can buy usd to stop losing.
This morning they sent me an email by saying my account is enabled so I can withdraw and transfer but actually not happen.
I do not know what is going on. Very confusing for me. No one tell full information in one time. Not helpful customer service and full team. Very careful to do business with them. Now I do not have any way to escape from them. I got to wait more few days to use my crypto loom like I do not have any choice.

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