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Gate.io

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Washington
4 reviews
2 helpful votes
Follow Wirt S.
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gate.Io is a fraud platform.
My token Cudos was simply delisted. It said it would be swapped automatically after 3 months. That was mid-October. That's what it says in their own announcement. The 3 months have long since passed, but nothing has happened. I took screenshots of all chats and announcements. I'm going to see my lawyer tomorrow.
The support especially "ron" gives the same stupid excuses like: there is now a new announcement. Absolutely ridiculous...I recently made a breakthrough in my recovery after reporting her to an agency that actually gets the job done. My loss and withdrawal issues were resolved and my money was refunded. My email address is in my profile. Write to me, I am ready to give you helpful tips about my procedures.

Date of experience: February 3, 2025
Denmark
2 reviews
0 helpful votes
Follow Matins J.
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I requested for payout up to six times on different days. I didn't get paid my ROI. I sent message to the support he blocked me from talking. An advert came up of Erib i o on my e-mail. I wrote for help VIA WhatsApp number ‪+ 54 9 11 72 16 81 60 to recover my funds. I was assured 100 of help. Truly got back all my lost money.

Date of experience: January 17, 2025
Luxembourg
1 review
0 helpful votes
Follow Tatjana B.
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My experience with the exchange has been a disastrous and costly one. Approximately 2 months ago, I initiated a substantial deposit of €17,000 via bank transfer, which Gate.io acknowledged receiving. However, despite numerous follow-ups, the funds were never credited to my account. The subsequent weeks were marked by a series of unfulfilled promises and evasive excuses from their customer service team. It became painfully clear that the platform had no intention of refunding my money or providing a satisfactory explanation for the missing funds.
Fortunately, I've finally seen justice served, thanks to a specialized recovery agency that helped me retrieve my money from this scam exchange - Gate.io. If you've also been victimized, don't hesitate to contact me via email (available on my profile) for guidance on getting yours back!

Date of experience: January 3, 2025
Netherlands
4 reviews
0 helpful votes
Follow Jude P.
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I'll admit to being a bit wary about giving out personal information for something such as this, but it turns out I had nothing to worry about! Paid for the service and barely an hour later had an email stating it had been completed. Logged back in and my credit reports was looking very healthy indeed! Very quick and professional. 10/10 people would use them again Cyphertracer.''com can do it for you.

Date of experience: January 2, 2025
Norway
4 reviews
3 helpful votes
Follow GO TO ReviveCrest.com for Help l.
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After being scammed, I was devastated and felt foolish but I got help from (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Their team was so understanding and skilled, guiding me every step of the way. In the end, they recovered my crypto! I can't thank them enough and would recommend them to anyone who needs help.

Date of experience: December 29, 2024
Indonesia
1 review
0 helpful votes
Follow rugi d.
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Ticket Number: *******
My name: rugi dongguys
You always give me this answer, then make me wait one month. After that, you always ask for anything that you don't need to keep my funds blocked. All reviews also say that you know this. Why did you take all this time? Why? What have you been doing for eight months? I promise you, if you don't fix my problem right away, I swear I will do my best to share all these reviews, my experience, emails, and everything with the media, all social media,all crypto media... Believe me.

Date of experience: October 25, 2024
Switzerland
4 reviews
9 helpful votes
Follow Jane E.
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I GOT SCAMMED
September 16, 2024

I Have been dealing with Gate.io for over 3 years and have put tons of money in. Had a large amount of money stolen through them and they will do nothing to help have no help line and just a chat that will give no answer.The customer support is the worst they can't fix a single problem, even though i got withdrawal help and recovered my loss the damage this company caused in my life was sad. I have decided to share more about my successful withdrawal procedure to assist anyone having troubles with this company,My email is on my profile

Date of experience: September 16, 2024
Gate G. Gate.io Rep
6 months ago

We sincerely apologize for any inconvenience caused by this issue.We are genuinely committed to assisting you in resolving the issue.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one.Your understanding is highly appreciated.

France
4 reviews
2 helpful votes
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UNABLE TO WITHDRAW!
September 12, 2024

The frustration is unbearable. I signed up with this platform expecting transparency and fairness, but all I've encountered is the opposite. The initial returns were good and it was prompt, fueling the illusion that i was doing so well. My advisor came up with a project for me to invest in and unfortunately i pumped in more money, withdrawal time came and the problem started. My messages and emails go unanswered, my calls blocked, It's like shouting into a void, expecting an echo that never comes. It took me a weeks before i got total access of my investment. Please do not give up on your effort to get your money back, it is hard but it is 100% possible. My email is on my profile, i am willing to share more information about my procedures to help resolve pending withdrawal cases reach out.

Date of experience: September 12, 2024
Gate G. Gate.io Rep
6 months ago

Please rest assured that we are always committed to providing our users with a safe, reliable and transparent service. Our commitment to ensuring your satisfaction is Paramount and we constantly strive to maintain the highest standards of service. If you have any questions, concerns or need assistance, please feel free to contact support@mail.gate.io. Our support team is here to help and will respond quickly to any inquiries you may have.

MD
1 review
0 helpful votes
Follow Denis G.
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I traded on the exchange for more than a year, everything was fine, until one day they froze the withdrawal of funds. The reason for the blocking do not say, asked to provide data on transactions of one token, from where for what and how they were carried out, I did everything, sent screenshots, video links to all transactions and explanations. In response I received a letter again to provide data on transactions! And so on to infinity. It feels like no one there does not even read what you send them, and send standard letters with the same words. More than a week withdrawals are not working. I worked with different exchanges, any problems were solved in a couple of days. This exchange simply misappropriated my funds, and the pretext for them is not important. I do not recommend this exchange to anyone!

Date of experience: July 15, 2024
Gate G. Gate.io Rep
10 months ago

We sincerely apologize for any inconvenience caused by this issue. Your case has been recorded and directed to our specialists for further handling. Unfortunately, we do not have an estimated time for resolution at this moment. Your patience is highly appreciated as our team is diligently working through the cases in sequence.

Please rest assured that we will update you as soon as we have any feedback or progress on your case. We understand that this delay can be frustrating, and we apologize again for the inconvenience.

If you have any concerns or questions in the meantime, please do not hesitate to reach out to us. Thank you for your understanding and for choosing Gate.io.

Kenya
3 reviews
3 helpful votes
Follow Gabby G.
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Their customer support is the worst i have ever encounter in any type of business, they don't sluggishly respond to ticket and they solve nothing. They held my money for no good reason and i was ignored for weeks. I finally found support with an agency who truly does their job and my case was resolved, please do not lose hope on your withdrawal. I have proofs it is 100% possible, my email is on my profile reach out to me for advise.

Date of experience: June 26, 2024
Gate G. Gate.io Rep
10 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Kenya
10 reviews
2 helpful votes
Follow Joy L.
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SCAMMERS!
June 17, 2024

These company lure people in with fake promises they will show you profit right from the initial deposit tricking you to deposit more money and you think you are doing well. Very quick and easy deposit to buy crypto but when its withdrawal there is always troubles due to maintenance. They requested for fees to free my coin but after payment i was ignored again. Kudos to the team of private investigators that was able to resolve my case and get my money back, i will be glad to share more about my procedures to help any victim of this company. My email is (teamactivateall outlook com) i can offer all support and guidance you need to get money back from Gate.io

Date of experience: June 17, 2024
Gate G. Gate.io Rep
10 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Netherlands
2 reviews
2 helpful votes
Follow Comrade C.
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The alarming rate at which these charlatans make away with the earnings of innocent persons is burdensome on our citizenry, regulatory attention must be given to these companies by the government if we must completely eradicate these culprits from further operations else innocent business minds continue to suffer great losses. If you are a victim of scam, v-isit. Al phaqu est. T,ech to regain your lost

Date of experience: February 18, 2024
Gate G. Gate.io Rep
10 months ago

We are committed to providing our users with secure, reliable, and transparent trading services.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one. Your understanding are highly appreciated.

Greece
1 review
0 helpful votes
Follow James W.
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The Gate.io platform is a SCAM! Watch out. They close the positions without telling you, they freeze your funds, they don't keep your ordebooks of buying and sells like all the major exchanges and they pretend that it's all your fault. Cancel them ASAP!

Date of experience: December 25, 2023
Gate G. Gate.io Rep
10 months ago

We sincerely sorry for the inconvenience that you have experienced. Could you please send more details about the trading to us? Like the screenshot of transaction, in which you can check out it in trade history. The webpage link is https://www.gate.io/myaccount/futures_trade/trade_history and https://www.gate.io/myaccount/myhistory;so that we can check for you. Please contact us via support@mail.gate.io; thank you for your understanding and cooperation!

France
1 review
0 helpful votes
Follow Bill B.
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Very Slow to respond, my account is still under review for more than 10 days, even uploaded all the documents. You can not add your payment method. You can not close your account, there is a lot of issues. Ayrlp. C o m. Assumed control of the situation and tracked the transaction to my account. Poor very poor

Date of experience: March 12, 2024
Gate G. Gate.io Rep
10 months ago

We are sorry for any inconvenience you may have experienced. Please email a request to support@mail.gate.io, and our support team will assist you. If you have already submitted a request, you can also provide your UID or ticket number. We are here to help you and are committed to resolving the issue as quickly as possible.

Nigeria
2 reviews
0 helpful votes
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Contact them for refund
February 23, 2024

Fraudsters! Contact Reguls.online for refund! My account was frozen with $30,000 I couldn't support but they keep demanding for more money to unlock my account but I successfully got a refund with the help of the website/team written in my profile name contact them now if you are also falling a victim!

Date of experience: February 23, 2024
Gate G. Gate.io Rep
10 months ago

We sincerely apologize for any inconvenience caused by this issue. Your case has been recorded and directed to our specialists for further handling. Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one.Your understanding are highly appreciated.

Ireland
1 review
0 helpful votes
Follow JULIETS M.
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When I want to take out $87,000 of my hard-earned money because my account is profitable, no one at this company answers my calls, emails, or texts. I have followed up with them for months, but I have not heard back. But after reading a suggestion on how some individuals were able to get their money back, I found m_a_ d_ a_c_ o_v_i. C_o. I contacted them and they were able to help me. I am grateful to m_a_ d_ a_c_ o_v_i. C_o for helping me recover my investment

Date of experience: May 25, 2024
Gate G. Gate.io Rep
10 months ago

We are sorry for any inconvenience you may have experienced. Please email a request to support@mail.gate.io, and our support team will assist you. If you have already submitted a request, you can also provide your UID or ticket number. We are here to help you and are committed to resolving the issue as quickly as possible.

Colombia
1 review
0 helpful votes
Follow LILIAM GUADALUPE C.
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As an avid crypto fan, I have navigated through numerous platforms in pursuit of the ultimate trading experience. Gate.io has proven to be a revolutionary choice for me, offering cutting-edge tools and features that have substantially improved my financial growth. Here's how I've utilized this outstanding platform to refine my finances:

With over 400 cryptocurrencies and a wide array of trading pairs available on Gate.io, I have successfully built a diversified investment portfolio. By allocating funds to both well-established tokens and rising projects, I have balanced risk and reaped the rewards of the ever-evolving crypto market.

Gate.io's advanced trading options, such as margin trading and futures trading, have empowered me to enhance my investment strategies and maximize my returns. The platform's user-centric interface and in-depth educational content have simplified the process of mastering these features, leading to more strategic trading choices.

Date of experience: April 23, 2023
California
1 review
2 helpful votes
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Rippers!
January 11, 2022

They will be all nice to you just to make you put in all your money and when it comes to taking what's yours they deny you that access. I was a victim but not for long until I came across a recovery team (tel model. Tech) who helped me get back all my loss.

Date of experience: January 11, 2022
Nigeria
1 review
0 helpful votes
Follow Goodnews E.
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One of the standout features of Gate.io is its low trading fees. The exchange charges a flat rate of 0.2% per trade, which is lower than many other major exchanges. This makes it a great option for frequent traders who want to keep their trading costs down

Date of experience: April 20, 2023
Brazil
1 review
0 helpful votes
Follow Manassés F.
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For three years I have been using the services of the renowned Gate.io crypto platform. You might be wondering, 'What sets this platform apart from the many competitors in the cryptocurrency market?' I answer: it's simple. Gate.io is one of the largest and most qualified crypto platforms available. It was also the first to perform a proof-of-booking audit, which made it a pioneer in offering a 100% guarantee. In addition, the platform is user-friendly and friendly for both experts and beginners in the cryptocurrency market, offering a wide range of investment options. In short, if you want to be part of this thriving crypto market, give yourself the opportunity to join the great Gate.io family

Date of experience: May 27, 2023

Overview

Gate.io has a rating of 2.2 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gate.io most frequently mention and customer service. Gate.io ranks 88th among Cryptocurrency sites.

service
25
value
21
shipping
17
returns
16
quality
21
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