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BITMAIN UKReviews 290

4.3
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BITMAIN UK Reviews Summary

Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Czechia
1 review
0 helpful votes
Follow Brian G.
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This is the third miner that I have bought from Bitmain UK. I ordered it on the Monday and it was delivered the following Saturday

Date of experience: March 17, 2024
GB
1 review
0 helpful votes
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Slow shipping time
March 17, 2024

Slow shipping time. Delivered in 17 days tho! And shopping is usually high as its coming from US!

Date of experience: March 17, 2024
Hungary
1 review
0 helpful votes
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Never had a problem with them.
March 17, 2024

Never had a problem with them. Was able to get Antminer KS3 from them when everyone else was sold out.

Date of experience: March 17, 2024
Czechia
1 review
0 helpful votes
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Bought some antminer parts and it said shipped
March 17, 2024

Bought some antminer parts and it said shipped all of the items and once I got one of the product, they added a new tracking number for the others that will come another week later. Very misleading, if I knew they were going to pull something like that, I would have of just purchased at Amazon and get it the same week with prime.

Date of experience: March 17, 2024
Netherlands
1 review
0 helpful votes
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Great communication
March 17, 2024

Great communication throughout, bought a L7 over the years with no issues so far.

Date of experience: March 17, 2024
Poland
1 review
0 helpful votes
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Very pleased with the help and advise
March 17, 2024

Very pleased with the help and advise I received to get me exactly the miner I wanted.

Date of experience: March 17, 2024
GB
1 review
0 helpful votes
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Justin is a credit to the company very patient
March 17, 2024

Justin is a credit to the company very patient and very understanding highly recommended

Date of experience: March 17, 2024
Canada
1 review
0 helpful votes
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I'm pleased
March 17, 2024

I'm pleased with the Miner S19 XP that I bought from Bitmain UK itself, but their website is incredibly slow and laggy. Additionally, the packaging arrived damaged which was a bit of nuisance. Despite this, company has been quick to respond to my inquiries and offer solutions to the problems I encountered. All in all, I'm pleased with my purchase - just wished their website was a little bit faster and better packaged!

Date of experience: March 17, 2024
Poland
1 review
0 helpful votes
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Unfortunately, I was thoroughly unsatisfied with the whole process of buying KDA Miner KA3 from Bitmain UK. The delivery was extremely slow, the payment process was fraught with problems, and customer service didn't respond to my inquiries in a timely fashion. I don't recommend anyone use this online store as they are unreliable and unhelpful when it comes to customers service.

Date of experience: March 17, 2024
Italy
1 review
0 helpful votes
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Recommend
March 17, 2024

My first Antminer, arrived a little late but that didn't bother me, delivered in great condition couldn't recommend them enough

Date of experience: March 17, 2024
Washington
1 review
0 helpful votes
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Well packaged, arrived on time.
March 17, 2024

Well packaged, arrived on time. Great communications, able to check status. Very good technical support with user questions over the telephone and remote diagnosis.

Date of experience: March 17, 2024
Denmark
1 review
0 helpful votes
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No bad
March 17, 2024

This is the third miner I have ordered over the years. Runs flawless. The only replacement part being the power supply. Delivery has always been faultless and on time.

Date of experience: March 17, 2024
Greece
1 review
0 helpful votes
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Very happy with
March 17, 2024

I received my miner in mint condition, got it in on a week, i got exactly what i ordered. Very happy with me purchase.

Date of experience: March 17, 2024
Portugal
1 review
0 helpful votes
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5 stars!
March 17, 2024

Once ordered they keep your u up to date with every process they are going through

Date of experience: March 17, 2024
Poland
1 review
0 helpful votes
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Very good
March 17, 2024

Fairly simple ordering procedure, if you understand the technology, reasonable price, and good customer service and delivery.

Date of experience: March 17, 2024
Iowa
1 review
0 helpful votes
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Very good
March 16, 2024

The miner supplied had overheating problems so had to go back. I got the item back and all OK with communication very good.

Date of experience: March 16, 2024
Spain
1 review
0 helpful votes
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Top company
March 16, 2024

Top company for all your mining needs. Recommend to all!

Date of experience: March 16, 2024
Hungary
1 review
0 helpful votes
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Slow delivery
March 16, 2024

The delivery process if my recent order from Bitmain UK was incredibly slow. I waited nearly three weeks for my KDA Miner KA3 to arrive, and when it finally did, the package was damaged. My experience with customer service was positive. They were understanding and helpful, which made it an overall not that bad.

Date of experience: March 16, 2024
Spain
1 review
0 helpful votes
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Had some issues
March 16, 2024

Had some issues with delivery, but other than that the miner is ok. Overall, recommend

Date of experience: March 16, 2024
Canada
1 review
0 helpful votes
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Easy to order
March 16, 2024

Easy to order, easy to track and really impressive after care support. Would recommend.

Date of experience: March 16, 2024

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