BITMAIN UK Reviews Summary
Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have 2 orders on 10/10/2023. My orders cannot be processed but my debit card has been charged. I got refund after 2 weeks. I am disappointed.
Bought a S19 Hydro miner from them, delivery was not as long as I expected and everything came connected well. Couple of niggles with set up was dealt with by customer services with no hassle. Would recommend to anyone.
Used BITMAIN UK on recommendations from a fellow Twitch streamer. Very happy that I did. Miner arrived fully built and well packaged. All I had to do was plug it in, switch it on and I was up and running in no time at all! Will definitely be using them when I get my mining machine next!
Antminer KS3 has worked flawlessly from minute one. Backorder arrived as described. I had a single issue after installing OS which was fixed promptly with a quick call to the technical service. Brilliant company and good quality.!
I returned a product which was still on the warranty. Tell me they would make a replacement or get me a gift card from the original price if they didn't have in stock. After 2 weeks without any news, I called them and they told me my case was close, even if nothing was sent. I had to speak with them for over 30 minutes before they told me they would sent a gift card in the next few days. 3 weeks after this, received nothing, called them 3-4 times (they told me they would contact me by mail or phone), promess me the gift card, etc. Finally gave me gift card after 3 weeks. Customer service from this compagny really sucks once they have your money
I purchase a Antminer S19 pro and just got it. Found this supplier on Youtube. They sponsor Red Panda Mining on Youtube also.
L7 backordered and arrived in 3 weeks. I'am worried about shipping time but as I saw before Bitmain UK recommended on whattomine.com. Thank you! A+++
Wow, I was surprised. UK retailer of Bitmain, placed test order for part few weeks ago and got it as promised in 7 days. Today got my backordered L7. Everything is ok!
A Very communicative and prompt service with great packaging and fairly prompt delivery. Bought KS3 miners. It took 12 days to arrive.
A good amount of information available about your order showing the step by step and the amount of time it might take. Arrived within the expected time, overall good experience.
My backorder for S21 arrived yesterday. However I was disappointed that I couldn't return a incorrect psu cable without having to pay postage.
My experience with Bitmain UK was a good one. All the way through from ordering, to the machine turning up earlier than expected.
Bought a miner part. Receive it not working. Sent it back asking a for refund. They told me the serial number as been removed. That wasn't true I took pictures of it before sending it back. Finally got refund but that's nightmare.
Few days ago got my backordered KA3 miner. Quicker than expected. Machine well packaged. Overall good experience!
The Antminer arrived well packaged, and apart from a small mark on the case (not from transit it looks) everything seems good. I have been too busy to set it up fully yet, but 1st impressions are that it seems like a well built mining machine.
This is my second purchase from bitmain uk on both occasions I've found the process of choosing made easy with the website which is easy to follow and detailed, delivery from start to delivery was around 5 days,if you need help they're a phone call away
Bought a KS3 miner. Easy process. 7 day build as promised and then next day delivery. Very good experience!
This is the time I've used Bitmain UK. Two years ago I got a Antminer S19 and was very pleased with the entire service.
Service was excellent, from order receipt to delivery was prompt and a query that I had was answered in a couple of hours - so both pleased and impressed
Last summer got my Antminer L7, but this is the second time, this has happened...:"order now and get in 2 days" or whatever, only to have to wait weeks or more and get the midnight "sorry but we don't have it" email. This happened to me for a control board for L7 and a pre-order for Antminer KS3.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members