Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great prices best I had found for what I wanted fantastic service ordered late Friday and received Saturday morning brilliant hassle free purchase
I am using this store for over 2 years. Very professional company. I had some problems with a return, but in the end, all was sorted. Great customer service and very fast deliveries.
I have ordered products twice from Bitmain. The team are great to deal with and deliver products very quickly. I was able to alter my order very easily, and the people I dealt with were very friendly. Recommend 100%
I have used Bitmain UK many times over the past few years and found their staff & service to be A class. Ordered E9 antminer and had it delivered by their courier promptly and within the stated delivery window.
The product was exactly what I wanted and at a good price. The website was clear and easy to use. E-mail order updates were prompt and informative and the delivery service was quick and efficient.
You can't ask for better than that - full marks.
Placed many orders with Bitmain and never had any problems, Customer service is excellent and all orders are dispatched quickly and efficiently.
Brilliant Company, been using them for all my mining related needs for years now. Most recent purchase of a S21 XP miner. Arrived quickly and as always exactly what i ordered. Thanks Bitmain
Ordered Antmnier L9, it was delivered within two days. Well pleased with the service from Bitmain UK.
Simple, hassle free crypto transaction. Communication was excellent as I was kept up to date with each step of the process. Delivery arrived on time. I can only recommend them, and I will certainly be using them again.
I ordered a KS5 miner, even tho I had delivery problems which was no fault of Bitmain UK they sorted everything out very fast. Their customers service is superb will order again from them.
Everything came in time, all secured in one big box. As it was my first mining rig the site helped me made sure that I had everything I needed and the site being well built to search for any parts was a big help.
Just ordered a new PSU for my miner. The buying & checkout process was easy and, as always, the item was delivered quickly by DHL. I've never had a problem with Bitmain, and have been dealt with capably by their support team for those I've had to send back. Thanks Bitmain - another happy customer.
Good selection of products; the best update service I've encountered, via identical emails that shoiw a different update each time. Very quick delivery.
Awesome service, needed to change order and customer service helped me add items to my order within 5min of request being sent in.
Have ordered numerous items recently and everything has arrived when promised and is just as described on site.
Will definitely be using Bitmain for future cryptomining needs!
Good choice of mining machines, well appointed website, delivered what was ordered,(S21 hydro and Cooling kit) when they said they would. Who could ask for more?
Delivery was with DHL, so I had a clear window to know when they were arriving with GPS tracking and Delivery count.
Bitmain UK processed my order really quickly and efficiently so I got my order on the day I needed it. I'll definitely be using Bitmain UK again.
Fast delivery as always. Bitmain also helped solve my motherboard stability issue as well and handled the RMA on a defective board.
I recently ordered a new CKB Miner K7 from Bitmain. Fast delivery, excellent customer service as always, I'm a regular customer and couldn't recommend them enough.
I have been shopping with Bitmain UK for a number of years and have always found them to supply first class service with the keenest of prices, would recommend them and have several times, to anybody.