Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Really easy ordering process, very fast despatch and delivery. Kept me updated every stage of the process. Really competitive pricing aswell! Would highly recommend ordering from Bitmain UK, especially if your fed up of Amazon.
I've purchased from Bitmain before (when building my mining system) and it went smoothly, therefore I purchased something again. Though delayed by one day, which is understandable due to the amount of orders they may have received over the weekend, I still managed to receive the product with no other problems! Will use Bitmain again.
An absolute pleasure to work with, when I wanted to make a small change to my order support was amazing and everyone seemed to know what they were doing. The product itself was absolutely professional, with a cute binder included with information on how to set everything setup. Will absolutely use again.
Goods delivered within 24 hrs.Product all that it was advertised as and meets my needs. Contacted help desk via on line chat with small inquiry, which was dealt with promptly and clearly. Very impressed will certainly use Bitmain UK for all my future purchases
Fantastic service, I ordered an overclocked S21 Hydro, and it arrived in less than 24 hours! Came well packaged, and everything working perfectly. Can't recommend them enough!
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Second order from Bitmain. Competitive prices, excellent website keeps you informed at every stage of the order process. Good advice if you are unsure about compatibility of components.
Absolutely spot on service from Bitmain UK. Website was a breeze to use and delivery was quick. Items came well packaged. Only downside was the actual delivery service, who's driver decided to leave the item on the door step for all to see and walked away before checking we were actually in. Luckily we were.
Great, efficient service. Placed an order for next day delivery, was notified about progress at every stage and arrived on time, well packed and protected. Will definitely use again.
The customer service is on point! Delivery arrived sooner than expected! Overall I had a great experience with ordering my miner and getting help from customer service, highly recommended!
Not impressed my £3500 order turned up with practically every box dented due to impact with nothing wrapped or protected except a £4 heat sink
Hello i had to change my order. I emailed them we sorted everything out, was over the moon with the service i received. Highly recommend Bitmain UK will be going back if i need anything else for my mining rig thanks guys for all your help.
Backorder on S21 miner arrived last week. Issue quickly resolved and sorted by Bitmain - very professional- happy with service and will order my next system from them.
Good Service, Luke on live chat was quite helpful but could've used more technical knowledge. Not a big deal. Overall would definitely order again. Delivery was also convenient as they provide a 1hr time slot with UPS.
Few months ago got my first BTC miner and had some trouble. I was speaking to Pete on customer services today and resolved my issue no problem and was a great help
Antminer KS3 were out of stock everywhere, they had them due in, i ordered based on them coming in the next day. They came in as they said and delivered the next day. I'm a very happy customer.
I had a miner that failed after 6 month and Bitmain UK returns process was very efficient and quick. Same thing happened months later and again, treating customers fairly.
Brilliant service. Best price I could find, with a free charge cable. Ordered 6pm and it arrived 2pm the next day with free delivery. Thanks
I ordered Antminer S19 XP and some parts. The order was placed at 6pm and the item was delivered next day by 3pm. I had emails at each step of the process to let me know what was happening with my order. The items were well packaged and the price was the best I could find anywhere. Overall, really well pleased and I will definitely be using them again.
Ordered Antminer on Sunday, came just 2 days later with free shipping! Package was well protected and friendly delivery driver.
Ordered a refurbished Antminer at a great price and speedy service! The item was dispatched same day. The item is in such good condition I would never of guested it had been refurbished