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BITMAIN UKReviews 290

4.3
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BITMAIN UK Reviews Summary

Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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France
1 review
0 helpful votes
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Cool!
May 26, 2024

Really easy ordering process, very fast despatch and delivery. Kept me updated every stage of the process. Really competitive pricing aswell! Would highly recommend ordering from Bitmain UK, especially if your fed up of Amazon.

Date of experience: May 26, 2024
Germany
1 review
0 helpful votes
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Overall good
May 26, 2024

I've purchased from Bitmain before (when building my mining system) and it went smoothly, therefore I purchased something again. Though delayed by one day, which is understandable due to the amount of orders they may have received over the weekend, I still managed to receive the product with no other problems! Will use Bitmain again.

Date of experience: May 26, 2024
Portugal
1 review
0 helpful votes
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I like Bitmain
May 26, 2024

An absolute pleasure to work with, when I wanted to make a small change to my order support was amazing and everyone seemed to know what they were doing. The product itself was absolutely professional, with a cute binder included with information on how to set everything setup. Will absolutely use again.

Date of experience: May 26, 2024
Portugal
1 review
0 helpful votes
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I'm fully satisfied
May 25, 2024

Goods delivered within 24 hrs.Product all that it was advertised as and meets my needs. Contacted help desk via on line chat with small inquiry, which was dealt with promptly and clearly. Very impressed will certainly use Bitmain UK for all my future purchases

Date of experience: May 25, 2024
Ohio
1 review
0 helpful votes
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Fantastic service!
May 25, 2024

Fantastic service, I ordered an overclocked S21 Hydro, and it arrived in less than 24 hours! Came well packaged, and everything working perfectly. Can't recommend them enough!
Invoice number *******

Date of experience: May 25, 2024
Austria
1 review
0 helpful votes
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No issues
May 25, 2024

Second order from Bitmain. Competitive prices, excellent website keeps you informed at every stage of the order process. Good advice if you are unsure about compatibility of components.

Date of experience: May 25, 2024
Germany
1 review
0 helpful votes
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Good
May 25, 2024

Absolutely spot on service from Bitmain UK. Website was a breeze to use and delivery was quick. Items came well packaged. Only downside was the actual delivery service, who's driver decided to leave the item on the door step for all to see and walked away before checking we were actually in. Luckily we were.

Date of experience: May 25, 2024
Netherlands
1 review
0 helpful votes
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Top notch
May 25, 2024

Great, efficient service. Placed an order for next day delivery, was notified about progress at every stage and arrived on time, well packed and protected. Will definitely use again.

Date of experience: May 25, 2024
Spain
1 review
0 helpful votes
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Highly recommend
May 24, 2024

The customer service is on point! Delivery arrived sooner than expected! Overall I had a great experience with ordering my miner and getting help from customer service, highly recommended!

Date of experience: May 24, 2024
Brazil
1 review
0 helpful votes
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Not impressed
May 24, 2024

Not impressed my £3500 order turned up with practically every box dented due to impact with nothing wrapped or protected except a £4 heat sink

Date of experience: May 24, 2024
Germany
1 review
0 helpful votes
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I'm satisfied
May 19, 2024

Hello i had to change my order. I emailed them we sorted everything out, was over the moon with the service i received. Highly recommend Bitmain UK will be going back if i need anything else for my mining rig thanks guys for all your help.

Date of experience: May 19, 2024
GB
1 review
0 helpful votes
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Good
May 19, 2024

Backorder on S21 miner arrived last week. Issue quickly resolved and sorted by Bitmain - very professional- happy with service and will order my next system from them.

Date of experience: May 19, 2024
Germany
1 review
0 helpful votes
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Good Service
May 18, 2024

Good Service, Luke on live chat was quite helpful but could've used more technical knowledge. Not a big deal. Overall would definitely order again. Delivery was also convenient as they provide a 1hr time slot with UPS.

Date of experience: May 18, 2024
Germany
1 review
0 helpful votes
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Great!
May 17, 2024

Few months ago got my first BTC miner and had some trouble. I was speaking to Pete on customer services today and resolved my issue no problem and was a great help

Date of experience: May 17, 2024
Brazil
1 review
0 helpful votes
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I'ma very happy customer
May 17, 2024

Antminer KS3 were out of stock everywhere, they had them due in, i ordered based on them coming in the next day. They came in as they said and delivered the next day. I'm a very happy customer.

Date of experience: May 17, 2024
Belgium
1 review
0 helpful votes
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Very well
May 17, 2024

I had a miner that failed after 6 month and Bitmain UK returns process was very efficient and quick. Same thing happened months later and again, treating customers fairly.

Date of experience: May 17, 2024
Germany
1 review
0 helpful votes
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Brilliant service
May 17, 2024

Brilliant service. Best price I could find, with a free charge cable. Ordered 6pm and it arrived 2pm the next day with free delivery. Thanks

Date of experience: May 17, 2024
Texas
1 review
0 helpful votes
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Excellent service
May 16, 2024

I ordered Antminer S19 XP and some parts. The order was placed at 6pm and the item was delivered next day by 3pm. I had emails at each step of the process to let me know what was happening with my order. The items were well packaged and the price was the best I could find anywhere. Overall, really well pleased and I will definitely be using them again.

Date of experience: May 16, 2024
Denmark
1 review
0 helpful votes
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Strongly recommend
April 23, 2024

Ordered Antminer on Sunday, came just 2 days later with free shipping! Package was well protected and friendly delivery driver.

Date of experience: April 23, 2024
Denmark
1 review
0 helpful votes
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Highly recommend
April 23, 2024

Ordered a refurbished Antminer at a great price and speedy service! The item was dispatched same day. The item is in such good condition I would never of guested it had been refurbished

Date of experience: April 23, 2024

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