Bitmain has established a strong reputation for reliability and exceptional customer service, with customers frequently praising the prompt delivery of high-quality products and the efficiency of their order processes. The website is noted for its user-friendliness and effective communication regarding order updates. However, some customers have experienced minor delays and challenges with returns, suggesting room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, with many customers expressing loyalty and a willingness to continue using Bitmain for their future cryptomining needs, highlighting the company's commitment to customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This was my second miner ordered, the first one being few years ago. Their service and advice is still as expert as ever and I am more than pleased with my dealings with this Company this time around.
Competitive price great service good machine. I would definitely recommend
The backorder was shipped a lot quicker than I expected, came in protective packaging, and works well. Would recommend.
Got BTC Miner Hydro series, good price, kept informed about arrival time via online login, arrived very well packaged
Great customer service, had an issue setting up the miner, but was quickly resolved with a call into the customer service department. Antminer is now installed and working fine.
KDA miner arrived few days ago. You won't find a better deal online
The whole was hassle free. Backorder of miner S19j XP was delivered on time and in good order and at a vey competitive price.
My order was processed very smoothly and delivered bang on-time. Unfortunately the cooling system was faulty but after talking with tech support and a couple of experiments a new cooling kit was sent out to me which arrived the next day. All works perfectly now. Absolutely superb customer service.
This was my second miner ordered, the first one being few ears ado. Their service and advice is still as expert as ever and I am more than pleased with my dealings with this Company this time around.
ANTIMINER I ordered was shipped a lot faster than I expected.
I had a minor problem but the people oh the help line was quick to understand and help fix the problem, great service all round.
KS3 backordered and arrived mutch earlier as expected. I'am surprised. It was well packed and it worked straight out of the box.
Took a little longer than expected, though was very quick after I queried the delay. Hardware works fine. I'm having trouble installing OS, but that's only to be expected.
Order went through quickly, delivered within 15 working days, excellent service, thank you! Find retailer by recommendation on hashrate_no resource.
Very reliable company, and pretty match fast. I've got my backorder on L7 within 16 days. Absolutely recommend the company to everyone, who wants a miner.
Got the KS3 Antiminer within two weeks. With this as well when contacting in regarding the Miner I was told exactly when I will be receiving the miner. Very good.
This is genuinely a trustworthy company to have build your next mining farm. They're big enough thet they can buy parts in bulk for discounts and pass those savings on to you, yet small enough to give you a personalized service.
This is the second time I've bought a miner from BITMAIN UK and I'm incredibly happy with it. My only criticism is that I wish the website gave an indication of how loud the fans on each part are. The fans built into my case are actually quite loud and if I'd known, I would have paid for them to be replaced with quieter ones.
From picking the Antminer to paying for it was as good it gets, the choice and price of miners where good, the live chat was easy and straight forward, ive had my S21 miner now, excellent service, superb Quality all round. Will be doing my upgrade via Bitmain UK.
Arrived within specified time, miner worked perfectly and continues to. Good price for what you get too.
BTC miner arrived with a couple of defected parts, which was a bit dissapointing to say the least. However BITMAIN did go above and beyond with resolving, and sent replacement parts, along with keeping me updated.
It's great u can track what's happening with your order. Delivery was in the expected delivery time and it was well packaged.
We did have a problem a few weeks after delivery with the software but customer service was fantastic and helped sort the problem that day.