website thubmnail of BiteSquad
How would you rate BiteSquad?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Keri s.
Unfollow Keri s.
Send Message
Share Review
Report Review

Quick and hot!
November 18, 2017

Great service for very reasonable $! Food got to our resort super quick and still hot when it got here! Very cool service! Thank you!

Date of experience: November 17, 2017
Florida
1 review
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Send Message
Share Review
Report Review

Too tired to go out..
December 27, 2017

Second time using and was very pleased. Food good, driver very nice and service pretty quick. Will use again. Oh, the order was perfect also..

Date of experience: December 26, 2017
Florida
1 review
0 helpful votes
Follow Iris D.
Unfollow Iris D.
Send Message
Share Review
Report Review

Awesome
January 2, 2018

Fast, courteous and EASY. Will use over and over. Lots of choices. Food was warm and neatly packed in the bag. No spills. LOVE BiteSquad.

Date of experience: January 1, 2018
Nevada
1 review
0 helpful votes
Follow Shemika d.
Unfollow Shemika d.
Send Message
Share Review
Report Review

Food was good just cold when they got here service was prompt I will recommend again and order again also.

Date of experience: November 28, 2017
Virginia
1 review
0 helpful votes
Follow Christy R.
Unfollow Christy R.
Send Message
Share Review
Report Review

Quick and easy
December 13, 2017

Did everything online and it got here super fast. Will definitely be using again and referring my friends and family.

Date of experience: December 12, 2017
Minnesota
1 review
0 helpful votes
Follow Katie H.
Unfollow Katie H.
Send Message
Share Review
Report Review

Great fast service
December 12, 2017

I really liked the updates on my order status. The driver followed my delivery instructions, and he was very friendly.

Date of experience: December 11, 2017
Florida
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

It was quick and delivered 20 min before estimated time. Our driver was nice and friendly, will be using again.

Date of experience: December 9, 2017
Florida
1 review
0 helpful votes
Follow Makenzi C.
Unfollow Makenzi C.
Send Message
Share Review
Report Review

Great experience
December 3, 2017

This was my first time using Bite squad and it was great. They showed up when they said and everything was exactly right. I will use them again

Date of experience: December 1, 2017
Florida
1 review
0 helpful votes
Follow Stacey S.
Unfollow Stacey S.
Send Message
Share Review
Report Review

Hot & Fast
November 7, 2017

Our food was delivered fresh & before our scheduled delivery time. Driver was really nice too. Will use this service anytime we need delivery.

Date of experience: November 6, 2017
Valerie M.
Minnesota
1 review
0 helpful votes
Follow Valerie M.
Unfollow Valerie M.
Send Message
Share Review
Report Review

Our food arrived on time. The delivery man, Dennis, was professional and friendly!! The food was good temperature. Great service for a cold day.

Date of experience: November 19, 2017
Florida
1 review
0 helpful votes
Follow Anne S.
Unfollow Anne S.
Send Message
Share Review
Report Review

It was so easy to pick a restaurant, place the order on my PC and monitor its progress on my phone! I love it!

Date of experience: November 28, 2017
Florida
1 review
0 helpful votes
Follow Angie C.
Unfollow Angie C.
Send Message
Share Review
Report Review

Love It
December 30, 2017

I love how you can track you food order and BiteSquad gives you a estimated time. Great Service. I will be using them more.

Date of experience: December 28, 2017
Tennessee
1 review
0 helpful votes
Follow Zonetta D.
Unfollow Zonetta D.
Send Message
Share Review
Report Review

Great service
December 30, 2017

My driver Henry was great. Gate at hospital was closed but he made sure i received my food. Ordering was also easy. Nice that chat was available

Date of experience: December 28, 2017
Tennessee
1 review
0 helpful votes
Follow Thelma W.
Unfollow Thelma W.
Send Message
Share Review
Report Review

As Promised
November 16, 2017

Food was good and still hot when delivered... driver was friendly. Delivery time predicted was about 15 min early

Date of experience: November 14, 2017
Minnesota
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Send Message
Share Review
Report Review

Exceeded expectations
November 18, 2017

They kept me up to date on the deliver time and followed the additional directions included in the order.

Date of experience: November 17, 2017
Arkansas
1 review
0 helpful votes
Follow Chinita M.
Unfollow Chinita M.
Send Message
Share Review
Report Review

Great service
December 5, 2017

The drivers are always pleasant and the arrival time has been right on time. I would use them again.

Date of experience: December 5, 2017
Florida
1 review
0 helpful votes
Follow christina g.
Unfollow christina g.
Send Message
Share Review
Report Review

Great all around!
December 16, 2017

We loved it! Great service & everything was hot & fresh. The driver gave us extra plates & utensils.

Date of experience: December 15, 2017
Hawaii
1 review
0 helpful votes
Follow Jenifer V.
Unfollow Jenifer V.
Send Message
Share Review
Report Review

Just what Hawaii needs.
December 31, 2017

* Convenient
* ALL the options!
* GPS tracker
* CHEAP! ($2-4 delivery fee, no hidden fees, so leave a good tip cheap-os)
* Pizza was piping hot!

Living in Hawaii, the only food you can get delivered is national chain pizza (Pizza Hut, Papa John's, etc.) I live in a city where (before bitesquad) only it really was only Pizza Hut & Papa Johns for us, and they weren't very good (and frequently got things wrong).

Last night we were feeling lazy, discovered BiteSquad and were surprised with all the choices. In fact, we found our favorite local pizza joint we thought had closed down, were just relocated right outside our district and was an option for us! I thought I'd never have Boston's again!

The biggest surprise was the price. I see here there's a review that says BS is a ripoff, but they only charged us $3.99 delivery fee. I'd happily pay that on the mainland and shocked it's only 4 bucks here in the islands. I have no idea how they make any money -- I hope they get deals with the restaurants or something. I double checked with the actual restaurants prices (in case BS increases the price on their own menu) and it's the same.

I loved the GPS tracker and the ETA clock. It took a whole hour to get our pizza, but the tracker was keeping us informed and the driver was actually waiting at the pizza place which was super busy for quite a while. The pizza was piping hot when it got to us!

I highly recommend using this service. I personally left a 20% tip (which came out to about 11-12 bucks) which may seem like a lot to tip a delivery person, but because he was sitting around waiting for the pizzas to be cooked, and the delivery fee is so cheap, I think it's totally worth it. I got to just sit at home watching a movie with my family while someone else waited for my food and delivered it to me. Maybe I should have left a bigger tip...

I may be using them again tonight, Happy new Year!

Date of experience: December 30, 2017
California
1 review
0 helpful votes
Follow Tiana i.
Unfollow Tiana i.
Send Message
Share Review
Report Review

Awesome service
November 21, 2017

I always order through bite squad! Im always busy that I never have time to grab something to eat... this is very convenient

Date of experience: November 20, 2017
Florida
1 review
0 helpful votes
Follow susan p.
Unfollow susan p.
Send Message
Share Review
Report Review

Ceno"s was great
December 23, 2017

Food was great, delivered fast and hot... the best food around! We are very happy with the service,
We will do it again!

Date of experience: December 22, 2017

Overview

BiteSquad has a rating of 2.9 stars from 600 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BiteSquad most frequently mention customer service, live chat and credit card. BiteSquad ranks 3rd among Food Delivery sites.

service
44
value
45
shipping
25
returns
25
quality
40