• Bing

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Overview

Bing has a rating of 2.29 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bing most frequently mention search engine, and customer service problems. Bing ranks 275th among Search sites.

  • Service
    27
  • Value
    22
  • Shipping
    15
  • Returns
    14
  • Quality
    24
Positive reviews (last 12 months): 6.3%
Positive
1
Neutral
0
Negative
15
12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It just makes me realize how the big search engines "dumb" down the internet.
How would you rate Bing?
Top Positive Review

“Bing is wonderful and helpful”

David G.
2/18/23

I have been using Bing for a while now, and I must say that it is a wonderful and helpful search engine. It can answer my questions, chat with me, show me relevant results, and even generate creative content like poems and stories. It is powered by ChatGPT, a next generation version of OpenAI's GPT-3 large language model, which makes it very smart and fluent. It is also positive, interesting, entertaining and engaging. I enjoy talking to Bing and learning new things from it. I highly recommend Bing to anyone who wants to have a better online search experience.

Top Critical Review

“Bad search result. MSN.com brings up ads from string search. Really disappointed.”

Theresa M.
3/3/24

My search: what percent of college degrees came from online universities? Results were so-so with many, many ads from online universities showing up as top search answers. I go to msn.com to read headline news and - of course - more references about online universities. What is the point? I am not looking to give MSN for fodder for their ads.

Reviews (231)

Rating

Timeframe

Other

Reviews that mention popular keywords

search engine (43)
Thumbnail of user cristinad77
54 reviews
69 helpful votes
July 22nd, 2021

I been using Bing lately and it's much faster than Google. It doesn't have the features that Google has but as for as search results go, Bing just loads everything fast. Bing is just a great alternative to Google. Also, Bing's landing page looks better than Google's. I definitely recommend it.

Tip for consumers:
If you're looking for an alternative search engine to Google, Bing is it.

Service
Quality
Thumbnail of user derekk19
5 reviews
1 helpful vote
March 2nd, 2018

Helpful with finding information on a variety of topics. Saves a ton of time in researching things. User-friendly as well.

Thumbnail of user peterg172
16 reviews
30 helpful votes
July 30th, 2017

Managed Bing Ads and Adwords (Google Ads) accounts for various clients for several years. The cost per click for the same ads on Bing is usually much cheaper than on Google.

Problem is, the volume of clicks is way, way less from Bing than on Google. They are working on this. Last year they became the default search engine for AOL. Bing ads also appear on Yahoo and smaller search engines. For many businesses the dribble of clicks generated isn't worth the effort to setup the campaigns and properly maintain them.

Bing ads support is just as good as Adwords, but that isn't saying much. Both are slow and the staff usually doesn't have enough training.

Bing ads web interface isn't quite as easy to use as Adwords. It often has problems even in Microsoft's Internet Explorer browser.

Bing ads also doesn't have household income targeting yet as Adwords does. Don't advise using it for luxury markets.

Tip for consumers:
Setting up online ads isn't hard. Getting a decent return on investment of time and click costs is. Takes a tremendous amount of monitoring and adjusting. Depending on your market setting up keywords that will trigger your ads can be very complex. Not done correctly a lot of money can be spent quickly with little or no results.

Service
Value
Quality
Thumbnail of user omegar
149 reviews
1,785 helpful votes
November 10th, 2011

I like bing.com and I think it is very okay for a search engine. I also find that the search engine has brought back items that were not important to what I was searching for.

I do like however the related searches section and to me that makes it also okay as a search engine.

However the video section is very impressive for me. I think bing.com can be the best out there.

Thumbnail of user nigelr2
7 reviews
10 helpful votes
April 3rd, 2012

It's OK but I only use it on Facebook where it is compulsory. I, and I think everyone else in the world, use Google for search.

Thumbnail of user kiras1
28 reviews
173 helpful votes
April 20th, 2011

Nice website I would say. The same idea as Google Adwords, just for Yahoo and Bing. I find it pretty cool that your ads are displayed in two search engines simultaneously, however, the efficiency is definitely far from perfect as you can guess. People google all the time and there are not that many people left using yahoo or bing to search for stuff.
As for the website itself, the interface is quite user friendly and easy to navigate. You get the same keyword tools and display options.
As Yahoo and Bing searches are not that popular in comparison to Google ones, you do not get an abundance of visitors. On the other hand, you do not spend that much and still get a steady flow of people coming to your web. All in all, nice alternative for those who were not able to make it on Google Adwords.

Thumbnail of user bogdanb
4 reviews
3 helpful votes
January 16th, 2013

Google's periodic algorithms changes make less and less sense for me. A decent site that today ranks in first 5 results in Google can rank 300 tomorrow.

For me the quality of the search results returned by Bing is better than the quality of Google results. I started using more and more Bing and I'm happy with it. Their webmasters tools is great and their reports can help you as a webmaster improve your websites.

Thumbnail of user shawnpatrickt
4 reviews
4 helpful votes
August 15th, 2012

Give it time and I bet Bing might come close to being the number 1 search engine. I like it that they are not focusing much on links as vote popularity for a website to rank higher. I don't uinderstand how their algorithm works but still, I think it's pretty good.

Thumbnail of user williamf22
3 reviews
15 helpful votes
January 11th, 2013

I used this search engine many time with great results. I always found everything what I needed. And what's the more they also have a great map.

Thumbnail of user paulp11
2 reviews
10 helpful votes
September 1st, 2011

It's good, slower than google. I don't think it's going to lure me over though

Thumbnail of user danniw1
2 reviews
2 helpful votes
February 19th, 2013

I started using Bing recently, and I started to like it more than Google. Somehow I like everything I find on Bing more than on Google, because Google is so big and often it shows me more other stuff. This makes a headache to find what I need. On the contrary, Bing does search better.

Thumbnail of user barryj2
2 reviews
6 helpful votes
October 13th, 2011

I thought is was alright, i don't think its ever going to complete with google tho.

Thumbnail of user gerardos1
37 reviews
108 helpful votes
July 20th, 2011

Very good search engine, slower than Google though. I wouldn't consider it a "decision engine".

Thumbnail of user robinh1
5 reviews
20 helpful votes
August 25th, 2009

Bing Travel: the search parameters are very intuitive and flexible, which makes flight planning very easy. The price predictor is a great feature, but don't ignore your gut instinct.

Thumbnail of user peters87
10 reviews
8 helpful votes
March 20th, 2013

Sometimes bing find better things like google, but then sometimes not!

Thumbnail of user marthac
6 reviews
11 helpful votes
June 17th, 2009

Interesting idea (and lots of marketing dollars), not sure how good their execution is.

86 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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Bing helps you turn information into action, making it faster and easier to go from searching to doing.

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