BingReviews 149

I am so disappointed and shocked at Bing.
The support is appalling, try ringing it you will get (I) they pick up the phone and then cut it off before you get to speak and you have to ring and go on hold again (ii) it says an agent will be with you soon then it goes silent and after approx. 4 minutes they cut you off or I left it for 10 minutes and then they cut it off. They claim there is an English call number but it goes through to India and you get the same appling incidents.
We spend a considerable amount of money with Google and decided to try out Bing, from day one the experience with Bing was poor. The export from Google they tried did not work it did not bring every advert and adgroup across, which is very serious.
The Negative keyword function only allows you to import 500 at a time then it got stuck and would not let me change from phrase to exact, plus they do not warn you that when you import negatives from Google they do not support broad match so I changes them to phrase which is very dangerous I am now having to work through 1000 negatives.
When you try to complain they either hang up or no one want to take ownership of your account or issues. It has been over 10 years since I experienced customer service as poor as this and I cannot believe a companys big as Microsoft can treat customers so badly, it is clear they have so much money we do not matter. Google is so much more professional and seem to give a damn about their customers, don't forget we are trying to give them money and they treat us like this so how helpful would they be if we had an issue... this is just my opinion based on my real disappointing experience, what a waste of time. 4 days later still no progress, the fact they do not even respond to other poor reviews says a lot about how much they care about their customers... what a shame so disappointed

Managed Bing Ads and Adwords (Google Ads) accounts for various clients for several years. The cost per click for the same ads on Bing is usually much cheaper than on Google.

Problem is, the volume of clicks is way, way less from Bing than on Google. They are working on this. Last year they became the default search engine for AOL. Bing ads also appear on Yahoo and smaller search engines. For many businesses the dribble of clicks generated isn't worth the effort to setup the campaigns and properly maintain them.

Bing ads support is just as good as Adwords, but that isn't saying much. Both are slow and the staff usually doesn't have enough training.

Bing ads web interface isn't quite as easy to use as Adwords. It often has problems even in Microsoft's Internet Explorer browser.

Bing ads also doesn't have household income targeting yet as Adwords does. Don't advise using it for luxury markets.

Google. The only people who use bing are ones who log into their work computer, perform a web search and then realize they forgot that bing is their default search engine. I typed "Google" into bing so many times it's not even funny. When that many people are going to you to find out where your competitors are, that's when you know your product is terrible. I'd say that is epic failure in itself.
Bing has a terrible safe search toggle. If you toggle it off, it brings up porn. With safe search off, you can search for "bananas" and it will bring up some, you know... you use your imagination for that. If you search for "printer paper" you'll probably find some guy putting something into a printer that's not in the slightest bit paper. Toggling off safe search in bing shows the strong truth to rule 34. If you don't know what rule 34 is, look it up. Just make sure you don't look it up with bing.
My deaf dog can answer my questions better than Bing can.

I tried to use bing for awhile because i heard about the rewards points thing and the homepage seemed nice, but i search a lot, and every single time i would compare with google to see if i really couldnt find the stuff i wanted to find. google ALWAYS gave me what i wanted and bing was just super unreliable. having safe search on was too limiting, and then taking it off let in TOO MUCH porn even for things that werent always sex related. the only thing i did thing was cool was if you search for gifs you can just hover over them to see them move without clicking them. but it wasnt worth the fact that google will give me the gif i want faster.

Bing has our site and phone number wrong, but I cannot find a phone number or website to contact to correct it. It has our location wrong on the map, it brings up a different branch for us and it has my cell phone number instead of the company number. Anyone searching for our Fort Myers store will be given wrong directions and the wrong phone number. Any search engine that does not give the businesses an easy way to corrects errors cannot be very reliable

Touch doesn't work properly. Suffered a lot with it, thought that my laptop had a problem and replaced it. But finally came to know its the browser problem

It's a great place to start the day. Configurable news interest, activities that vary with the season. And Bing points which are earned by using the Bing search engine. These points can be redeemed for credits at Amazon, GameStop, and other retailers. I have earned over $60 in Amazon credits.

Microsoft has been quietly building a great product that provides excellent search results, images, and a friendly customer experience. The rewards program is a novel idea that competitors don't bother with because people don't expect it. Getting things for searching is great.

What do you want from a search engine? Bing is the one search engine that rewards you with money for using it. Sure, it takes time. But with a bit of dedication and regular use, you can earn money to spend on movies, music, video games, food or even get discounts on Amazon. It took awhile, probably 18-24 months. But I recently had 50,000 Bing points built up. Which pretty much translates into $50 cash. Just for doing what I would be doing ordinarily. I cashed in my points for $50 on the Windows or Xbox store and got the new Forza Horizon 3 for $10, the retail price is $60. The alternative I was thinking of was a year of Xbox Live a similar amount of points. So you really can't beat that. Free stuff just for browsing.
The only thing I would like to see Bing add would be a shopping search function like Google has. It would make it easier to track down hard to find items and sort by price. Usually for that I use Google. So if you're reading this Bing, add that feature!