Great price, was able to purchase VIP seating for 1/2 of the price...! No worries, fast and easy. Printed tickets out in no time.
BigStub gets a BIG THUMBS UP...!
Was jittery about using site for first time but everything went smoothly. Assuming my credit card information is tightly controlled I'll be back soon.
I ordered tickets to a Golden State Warriors game three weeks before the game was to take place. I received the wrong tickets so I contacted BigStub. Then told me to contact some other company. I emailed that company. No response. I called that company and they said the would look into it and get me the correct tickets and get back to me. After a week of waiting I called back and they put me on hold and then hung up on me.
I emailed BigStub again. No response. I called BigStub and spoke to a woman looked up my order, saw the mistake and said they would procure the proper tickets, though they might not be the same seats. I said that would be fine. She said BigStub would contact me either that day or the next day.
BigStub did not call or email me. After several days of waiting I called again. It was now just a couple of days before the game. I now spoke to a person who said they would probably give me a 200% refund. I said I did not want a refund. My family was expecting to go to the game and I just wanted tickets. He said he would check into this and get back to me.
Again, no contact. Finally, on the day before the event I called BigStub yet again. I was told that they were refunding my money and I would not get the tickets. I said that I just wanted the tickets and was told that I could speak to a supervisor. The person I was speaking to, Liset, said that there were two supervisors and she did not know which one would be taking the call. She transferred me and after about 5 minutes a person picked up who said there was no supervisor and he could not help me.
Purchasing on line much easier than ticketmaster. They did not give much choice much to hard to find seating chart. Please put seating chart and choices of seats avaible..
Excellent service! Operator spent at least 15 minutes helping us find the best seats at the best, and what he found for us was AWESOME! I'll be back, Triple A+!
AmaZing experience my girlfriend and I had an amazing time at MSG for Billy Joel. The tickets were out of this world and the price was very reasonable.
I needed assistance in placing my order the rep was fantastic and helped. He gave me his extension and contact info if any problems happened.
Well it was easy and affordable. Just hope the tickets are good... Been a LOT of scams for these tickets up here in Oregon.
Cool bar/restaurant attached to a club. The stage is in an awkward place so if you have to buy seats be careful where they are.
I waited completely last minute for nutcracker tickets but there were plenty options on BigStub. They were emailed to me immediately after purchase!
The service I received was prompt, thorough, and accurate. The tickets, however, were a bit over-priced in my opinion when considering face value.
Big stub had the cheapest tickets that I could find last minute. It was easy to order and print out the ticket.
Worked very smoothly and had a great time at the game. Would definitely use again when the next event comes to town.
My experience was flawless. Purchased tickets, received an email approx 1 week prior to the concert. Exactly what I purchased. Very Happy
Smooth and easy. Had my tickets in an hour of placing my order. Service fee could be more economical but I understand.
I just wish BigStub would offer Ebates cash back. Stubhub usually offers 3.5% which can sway which site you buy from.
Hassle free and enjoyable experience for my boys to see their first Giants game vs a rival. Giants 8, Dodgers 4
Great seats. Secure and tickets received promptly. I'll use your site again for sure. Thank You. We had a great time.
I bought vip concert ticket very cheap last minute purchase
Had an awesome time at the vip box
Great service
Very polite to me and helpful will use them again seats were better then I thought they would be. More comfortable with then the regular seats
Overview
BigStub has a rating of 3.5 stars from 487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 15th among Tickets sites.
- Visit Website
- Thousand Oaks, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members