Rep was courteous. Tickets were delivered day ahead of schedule. Overall a very good experience.
Went on to look for tickets. Found great seats at reasonable price.
Does it matter that my tickets are in someone else name than mine?
E-tickets are the best---easy, last minute birthday gift! My son loved them.
Face value is what I purchased. Fees were not high! Can't wait for show!
Seller got all my information correctly and tickets were e-mailed to me promptly. Thank you
Everything was delivered as promised! Great experience!
I'm glad I found this site my experience was quick, easy and flawless.
Thanks.
First time using BigStub. Could not have been easier!
It was fast and easy transaction. Delivered as promised.
I ordered my tickets and they were received as promised. Highly recommend this service.
Had the tickets I wanted and was easy to complete transaction.
Easy to use, tickets came as expected, but fee per ticket was almost 30$ each! That's crazy
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Answer: Good luck…. They say they guarantee tickets, but if you have any kind of issue with delivery, they fall back to their "all sales are final", and put the blame on anyone but themselves….
Answer: Hi Tanya, We are a ticket resale marketplace, so the tickets that you buy from us are the same official tickets as you would buy from the official source. Our tickets come from licensed ticket brokers and trusted individuals that are reselling their tickets.
Answer: Hi Sarah, Please contact our customer service at (888)292-8495 for help with obtaining your tickets.
Answer: Yes, there are service fees added to each ticket. You can see the fees online before you complete your transaction. You also can contact customer service at 888-292-8495 for more pricing information for your event.
Answer: Our fees vary depending on the tickets that are being purchased. You can see the fees for your order on the checkout page after you have entered your credit card information but before the transaction is completed. You can also contact our customer service at 888-292-8495. They can tell you what the fees are for the tickets you are interested in without credit card information.
Answer: While all of our tickets have 100% guarantee, the tickets that have stars next to them are posted by sellers that we recommend.
BigStub has a rating of 3.5 stars from 487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 15th among Tickets sites.
Hi Tammy,
Do not worry that the name of the tickets is not in your name. The name on your ticket is the name of the original purchaser and will not affect your ability to access the event. The bar code on your tickets is what will be used to allow entry.
We hope you enjoy your event!