Thanks for making the ticket exchange so seamless!
Much easier than other concert purchasing websites!
Great experience. Prompt delivery exceeded my expectations.
The best price, easy purchase and discount codes available :) One happy Duck
Everything was wonderful easy to follow and efficient
What a great and easy way to order tickets. Certainly will use in the future.
Easy to order with prompt delivery of tickets. Just the way a ticket broker should work
Searched for tickets, ordered, paid, received. Going to Show!
I really enjoy her concert Carrie Underwood was awesome
Very nice young man found one more ticket for my son to join the party.
I received the tickets in just a few days! Very surprised! Will use again!
An easy place to order tickets, especially with e-ticket option.
Easy to download tickets I will order from them again
Great customer service! And there was no hassle. I received the tickets just as expected.
I thought charges were fair and would do business in the future
Tickets were issued promptly can't wait for the concert!
1st time using Big Stub. Transaction went very smoothly.
I was apprehensive, but all expectations were met!
Answer: Good luck…. They say they guarantee tickets, but if you have any kind of issue with delivery, they fall back to their "all sales are final", and put the blame on anyone but themselves….
Answer: Hi Tanya, We are a ticket resale marketplace, so the tickets that you buy from us are the same official tickets as you would buy from the official source. Our tickets come from licensed ticket brokers and trusted individuals that are reselling their tickets.
Answer: Hi Sarah, Please contact our customer service at (888)292-8495 for help with obtaining your tickets.
Answer: Yes, there are service fees added to each ticket. You can see the fees online before you complete your transaction. You also can contact customer service at 888-292-8495 for more pricing information for your event.
Answer: Our fees vary depending on the tickets that are being purchased. You can see the fees for your order on the checkout page after you have entered your credit card information but before the transaction is completed. You can also contact our customer service at 888-292-8495. They can tell you what the fees are for the tickets you are interested in without credit card information.
Answer: While all of our tickets have 100% guarantee, the tickets that have stars next to them are posted by sellers that we recommend.
BigStub has a rating of 3.5 stars from 487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BigStub most frequently mention great seats, customer service and timely manner. BigStub ranks 15th among Tickets sites.