BigStub
Questions & Answers
Here’s what buyers have asked with answers from BigStub staff and previous consumers.
11
questions answered
0%
answered within 1 day
Answer:
Good luck…. They say they guarantee tickets, but if you have any kind of issue with delivery, they fall back to their "all sales are final", and put the blame on anyone but themselves….
By Robert S., over a year old
Answer:
Hi Tanya, We are a ticket resale marketplace, so the tickets that you buy from us are the same official tickets as you would buy from the official source. Our tickets come from licensed ticket brokers and trusted individuals that are reselling their tickets.
By Christy N., over a year old
Answer:
Hi Sarah, Please contact our customer service at (888)292-8495 for help with obtaining your tickets.
By Christy N., over a year old
Answer:
Yes, there are service fees added to each ticket. You can see the fees online before you complete your transaction. You also can contact customer service at 888-292-8495 for more pricing information for your event.
By Christy N., over a year old
Answer:
Our fees vary depending on the tickets that are being purchased. You can see the fees for your order on the checkout page after you have entered your credit card information but before the transaction is completed.
You can also contact our customer service at 888-292-8495. They can tell you what the fees are for the tickets you are interested in without credit card information.
By Christy N., over a year old
Answer:
While all of our tickets have 100% guarantee, the tickets that have stars next to them are posted by sellers that we recommend.
By Christy N., over a year old
Have a question?
Ask to get answers from the BigStub staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?