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BiggerBooksReviews 636

3.2

About the Business

Save big on the college textbooks you need this semester at BiggerBooks. Free shipping on orders over $59 and a 25 day worry-free return policy.


biggerbooks.com
Founded in 1999
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BiggerBooks Reviews Summary

BiggerBooks has a rating of 3.2 stars from 636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
169
value
29
shipping
26
returns
20
This company responds to reviews on average within 16 days

Instant Feedback

6,983 reviews
Vermont
2 reviews
0 helpful votes
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Excellent service.
February 9, 2022

Easy and fast. Absolutely as described. Good condition, no marks, quick delivery, inexpensive. Super!

Date of experience: February 9, 2022
Illinois
1 review
0 helpful votes
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Simple process and super fast shipping
February 7, 2022

I was pleasantly surprised that the product I received was just like it was listed as. The process was super easy and shipping was fast.

Date of experience: February 7, 2022
Virginia
2 reviews
0 helpful votes
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Great service
February 3, 2022

Thanks for easy process and prompt delivery. Everything was great

Date of experience: February 3, 2022
Tennessee
1 review
1 helpful vote
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Ordered a book in Mid-December and I still have got nothing. All I get is excuses. You have the product or you don't. Never experienced this with an online retailer. I have several emails with excuses but still no idea when I will get product. I decided to cancel the order after not receiving update or product.

Date of experience: February 2, 2022
New Jersey
1 review
0 helpful votes
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Great Company!
January 30, 2022

I gave four stars because the textbook I got was way cheaper than any other sites I looked at and they have fantastic customer service! However, the looseleaf textbook was in kinda poor condition. Some of the pages are ripped or folded which is okay I just wish it was in better condition but you get what you pay for I guess.

Date of experience: January 30, 2022
New Jersey
1 review
0 helpful votes
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Shipping Issues
January 30, 2022

Overall my experience was fine. This was the only website where I could get this textbook with any reasonable speed, so I appreciated that. My only problem was shipping delays- I ordered it from here so I could get expedited shipping, but after I paid they told me it wasn't in their warehouse so shipping would be delayed. I wish I had known how long it would take before I paid, but I got the book eventually and it's in good condition so I guess it worked out.

Date of experience: January 30, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you for being a valued customer! -BiggerBooks

South Carolina
1 review
0 helpful votes
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Shipping cost/delay
February 28, 2022

I paid $18 for the 2 day shipping instead of for the three day shipping that was much cheaper and still took 3 days to get it

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Arizona
1 review
0 helpful votes
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The Communication Age
January 24, 2022

The book is good. Very helpful if you are in Communication-related courses.

Date of experience: January 24, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you for shopping with us! -BiggeeBooks

California
1 review
0 helpful votes
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Quick and Easy!
January 22, 2022

Using the website was easy, I didn't spend too much time shopping or exploring the site as I was directed from another website that filtered out which sites (third times' a charm) carried my book as the Publisher was out of stock.

Date of experience: January 22, 2022
Tennessee
1 review
0 helpful votes
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Rent for school
January 20, 2022

Shipping took longer than expected time but still ok. Books in fine condition

Date of experience: January 20, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you for shopping with us! -BiggerBooks

Utah
1 review
0 helpful votes
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Book
February 19, 2022

It was good but the book did take a while to get here

Date of experience: January 20, 2022
Illinois
1 review
0 helpful votes
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Navigation
January 20, 2022

Site was a little convoluted and annoying to navigate at first.

Date of experience: January 20, 2022
Erin C. — BiggerBooks Rep
over a year old

Thank you for choosing BiggerBooks!

North Carolina
1 review
0 helpful votes
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Book
January 20, 2022

Book came quick and in good condition. It was quick shipping and decent price for a college book!

Date of experience: January 20, 2022
Ohio
1 review
0 helpful votes
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Didn't disappoint
January 19, 2022

I shopped around for different prices, found the better deal here this time.

Date of experience: January 19, 2022
Florida
1 review
0 helpful votes
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Very good
January 19, 2022

Verge good delivery time and book condition overall

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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Very inexpensive, and great customer service
January 19, 2022

Very efficient customer service, if you call the number, and cheapest site I found for my textbooks.

Date of experience: January 19, 2022
Alabama
1 review
0 helpful votes
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Awesome
January 19, 2022

Great awesome cool amazing ig the greatest the best woo

Date of experience: January 19, 2022
North Carolina
1 review
0 helpful votes
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My First Time
February 18, 2022

I ordered a book from here for a college course. It was delivered in a full weeks time, so be patient! The book is a rental, with a option to buy. New condition!

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Ohio
1 review
0 helpful votes
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Review
January 18, 2022

Overall positive experience, easy purchasing process and quick delivery.

Date of experience: January 18, 2022
Alabama
0 reviews
0 helpful votes
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Great outlet for school books
January 18, 2022

Pretty simple get online place the order, and boom there here.

Date of experience: January 18, 2022