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BiggerBooks

Overview

BiggerBooks has a rating of 3.2 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
170
value
29
shipping
26
returns
20
quality
580
This company responds to reviews on average within 18 days

Instant Feedback

7,044 reviews
How would you rate BiggerBooks?
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Indiana
1 review
0 helpful votes
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Disappointed
April 25, 2024

Disappointed that I was given no warning the title would be out of stock and I'd have to wait for a supplier.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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First time
February 13, 2022

Book arrived as promised in good packaging. Came in a flat cardboard package so the book would not be bent or come damaged.

Date of experience: February 13, 2022
Georgia
1 review
0 helpful votes
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Thank you!
September 15, 2021
Updated review

Easy to use website! A site for busy people who do not have enough time to search for what they might be looking for. So many options available.

Date of experience: September 15, 2021

Easy to use website
September 3, 2021
Previous review

Easy to use website

Date of experience: September 3, 2021
California
1 review
0 helpful votes
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Okay
August 5, 2023

Unhappy with how the pricing for shipping kept changing, and getting charged more with out notification.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Ohio
1 review
0 helpful votes
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Great Customer Service
September 10, 2021

Anette answered the phone and answered all questions I had regarding my purchases. Book was in good condition.

Date of experience: September 10, 2021
Texas
1 review
1 helpful vote
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Thief
October 2, 2021

The stole my money and never sent me my book, it cost me $141 with everything and even no one responding to my call and emails. Be aware of them.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2021
New Jersey
1 review
0 helpful votes
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Easy to navigate, Easy to find
June 23, 2024

Great price and easy to navigate the website. Check out was clear and easy to follow.

Date of experience: June 13, 2024
Tennessee
1 review
0 helpful votes
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Trail Guide to the Body
December 28, 2022

Bought my text book for the best price I could find. It came in quickly, in good condition, and made for an easy and happy shopping experience.

Date of experience: December 28, 2022
Missouri
1 review
1 helpful vote
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No book yet
March 29, 2022

I have not received the book or any communication about when it will arrive. It is well past the expected arrival date.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 29, 2022
California
1 review
0 helpful votes
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Quick and easy
June 9, 2023

Pretty quick and easy. Only thing I would prefer is book condition. I didn't see it anywhere. I hope I'm not disappointed.

Date of experience: June 9, 2023
Florida
1 review
0 helpful votes
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N/a
September 2, 2022

Very easy to look up the book and make a decision on how I wanted to get my book. Would Highly Recommend!

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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Why do I need to?
September 18, 2022

Im just thankful for the book, why do I need to do all of this? Well either way thank you I suppose.

Date of experience: September 18, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent service
October 4, 2023

Only minus was that I ordered two books that were shipped separately. I had a moment of doubt when just one arrived.

Date of experience: October 4, 2023
Arizona
1 review
0 helpful votes
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Great
August 30, 2021
Updated review

Nice and easy. Price was great. My book came on time. I ordered a new copy and that's exactly what I got.

Date of experience: August 30, 2021

Nice and easy
August 23, 2021
Previous review

Nice and easy

Date of experience: August 23, 2021
California
1 review
1 helpful vote
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I placed several orders through the BiggerBooks website and each order was cancelled. The latest Order #******* Cancelled.

Date of experience: May 27, 2021
Ecuador
1 review
0 helpful votes
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Budines
March 2, 2023

Un the character in ten most popular in the world, a cat is in cat beautiful amazing that play soccer

Date of experience: March 1, 2023
Maine
1 review
0 helpful votes
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**
February 1, 2022

I ordered 2 books. One I had to buy elsewhere because after claiming it was available, u did not have the product to ship to me.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
Nigeria
1 review
0 helpful votes
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Books
December 29, 2021

Learn the business learn the business learn the business learn the business learn the business learn the business learn the business

Date of experience: December 29, 2021
Tennessee
1 review
0 helpful votes
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Noice!
September 20, 2021

Quick, easy, and affordable! It's was chill and cheap. Really liked buying a book I could afford and have it shipped in a timely fashion.

Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Organic Chemistry as a Second Language
January 13, 2023

Book came on time in good condition. They have good prices and would buy from here again in the future.

Date of experience: January 13, 2023